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The use of the medical kiosk as a medical measurement and evaluation tool in emergency triage practices: An observational cross-sectional randomized trial on satisfaction and waiting times.

The use of the medical kiosk as a medical measurement and evaluation tool in emergency triage practices: An observational cross-sectional randomized trial on satisfaction and waiting times.

Status
Active, not recruiting
Phases
Unknown
Study type
Observational
Source
TCTR
Registry ID
TCTR20210707004
Enrollment
400
Registered
2021-07-07
Start date
2020-11-15
Completion date
Unknown
Last updated
2026-08-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

The use of the medical kiosk as a medical measurement in emergency room Medical kiosk, Emergency Room, Triage, Patient satisfaction, Waiting times

Interventions

participants who were included in the study when the kiosk was not placed in the emergency department ,participants who were included in the study after the kiosk was placed
Health Services Research,Health Services Research
Group 1,Group 2

Sponsors

None
Lead Sponsor

Eligibility

Sex/Gender
All
Age
18 Years to No maximum

Inclusion criteria

Inclusion criteria: a) being an outpatient admitted to the emergency department, being clinically stable and referred to green area outpatient clinics, or being an Emergency Department employee, b) being over 18 years old, c) If the form is filled by the patient's relative, being a relative of the patient who can accurately convey the necessary information about the patient.

Exclusion criteria

Exclusion criteria: Being a patient directed to an area outside the green area, having a disability complaint in at least one of the medical measurements, being a patient accepted as a forensic case, not being able to fill out the survey form due to health, not knowing Turkish and not being able to read and write

Design outcomes

Primary

MeasureTime frame
satisfaction 14 day Questionnaire

Secondary

MeasureTime frame
observe the need for this system 14 day Questionnaire

Countries

Turkey

Contacts

Public ContactSerkan Eroglu

University of Health Sciences Umraniye Research and Training Hospital

drseroglu@gmail.com902166321818

Outcome results

None listed

Source: TCTR (via WHO ICTRP) · Data processed: Aug 9, 2026