Application-Based Psychological Intervention (e-Counseling) â€œSAENAâ€

Application-Based Psychological Intervention (e-Counseling) â€œSAENAâ€ : A Randomised Controlled Trial

Status

Active, not recruiting

Phases

Phase 2

Study type

Interventional

Source

TCTR

Registry ID

TCTR20200530001

Enrollment

Registered

2020-05-30

Start date

2021-03-01

Completion date

Unknown

Last updated

2026-03-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Academic related psychological problem Academic related problem University student e&#45

Interventions

There will be two arms of study. The first arm is an experimental group which will be given online intervention via SAENA (e&#45

counseling). The number of counseling sessions between the experimental and control groups is 3 sessions (one session/week). The SAENA provides 3 ways for communication: chat&#44

voice call&#44

and video call. Communication features that will be used are depend on participants&#39

consent. ,The second arm is a control group which will be given treatment as usual (face&#45

to&#45

face counseling). The number of counseling sessions between the experimental and control groups is 3 sessions (one session/week).

Experimental Behavioral,Experimental Behavioral

"SAENA": Application&#45

Based Psychological Intervention (e&#45

Counseling),Treatment as usual (face&#45

face counseling)

Eligibility

Sex/Gender

All

Age

18 Years to 25 Years

Inclusion criteria

Inclusion criteria: The students of Universitas Padjadjaran. 18 - 25 years old. Having complaints / problems related to academics who register as clients to the Padjadjaran University Counseling Center.

Exclusion criteria

Exclusion criteria: 1. Presentation of any physical disability 2. In the care of a psychiatrist or psychologist related to psychological disorders

Design outcomes

Primary

Measure	Time frame
Coping Self-Efficacy T0 (before treatment); T1 (after treatment); T2 ( 3months after treatment) Coping Self-Efficay Scale Indonesian Version	—

Secondary

Measure	Time frame
Depression Symptomps T0 (before treatment); T1 (after treatment); T2 ( 3months after treatment) PHQ-9 Indonesian Version,Resilience T0 (before treatment); T1 (after treatment); T2 ( 3months after treatment) RS-14 Indonesian Version	—

Countries

Indonesia

Contacts

Public ContactZahrotur Hinduan

Faculty of Psychology, Padjadjaan University

z.r.hinduan@unpad.ac.id(+62 22) 7794126

Outcome results

None listed

Source: TCTR (via WHO ICTRP) · Data processed: Apr 4, 2026

Application&#45;Based Psychological Intervention (e&#45;Counseling) â€œSAENAâ€