Self-Care from Anywhere: Evaluating Usability and User Experience of a Comprehensive HIV care and testing AI Toolkit among Clinicians and Adolescent Girls and Young Women

Status

Recruiting

Phases

Unknown

Study type

Interventional

Source

PACTR

Registry ID

PACTR202503911002621

Enrollment

150

Registered

2025-03-14

Start date

2024-10-01

Completion date

Unknown

Last updated

2026-09-14

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

HIV/AIDS

Interventions

Client usability testing and user experience evaluation

Clinical portal usability testing and user experience evaluation with providers

Eligibility

Sex/Gender

All

Inclusion criteria

Inclusion criteria: Inclusion criteria for clients: - Females - 16-24 years and above - Able and willing to provide written informed consent - Willing to self report their HIV status at enrolment - Comfortable consenting and talking in a study approved language Inclusion criteria for providers: - Adults, =18 years old - Comfortable consenting and talking in a study approved language - Providers which that includes any cadre of staff who provide HIV prevention and treatment services

Exclusion criteria

Exclusion criteria: Exclusion criteria for clients: - Individuals who do not provide consent to take part in the study - Individuals who refuse for the FGDs to be audio-recorded - For component 2 of the client usability assessment, individuals who self report as HIV positive will be excluded Exclusion criteria for providers: - Individuals who do not provide consent - Individuals who refuse for the qualitative sessions (IDIs or FGDs) to be audio-recorded.

Design outcomes

Primary

Measure	Time frame
Conduct usability testing on the AI companion from the client perspective for HIV prevention counselling and clinically appropriate counselling following a simulated HIV self test;Conduct usability testing of the Clinical Portal for providers to provide clinically appropriate personalised care for clients.	—

Secondary

Measure	Time frame
Explore user experience of client interactions with the AI companion during a simulated HIV self test and after receiving HIV self-test mock results.;Explore user experiences after clients interact with the AI companion for counselling and information provision that includes but is not limited to HIV prevention, relationships and any sex related topics.;Evaluate feasibility and acceptability of using the Clinical Portal from a provider perspective	—

Measure

Time frame

Explore user experience of client interactions with the AI companion during a simulated HIV self test and after receiving HIV self-test mock results.;Explore user experiences after clients interact with the AI companion for counselling and information provision that includes but is not limited to HIV prevention, relationships and any sex related topics.;Evaluate feasibility and acceptability of using the Clinical Portal from a provider perspective

—

Countries

South Africa

Contacts

Public ContactSimamkele Bokolo

Researcher

sbokolo@heroza.org27738297261

Outcome results

None listed

Source: PACTR (via WHO ICTRP) · Data processed: Sep 19, 2026