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Effect of client-centered care training among healthcare workers on health systems responsiveness at selected facilities in Nairobi City County, Kenya

Effect of client-centered care training among healthcare workers on health systems responsiveness at selected facilities in Nairobi City County, Kenya

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
PACTR
Registry ID
PACTR202411602260018
Enrollment
774
Registered
2024-11-13
Start date
2024-11-11
Completion date
Unknown
Last updated
2026-09-14

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Responsiveness of health systems

Interventions

Training on client centered care in addition to the normal standard of care at the ANC clinic
Normal standard of care at the ANC clinic

Sponsors

Kenyatta University
Lead Sponsor

Eligibility

Sex/Gender
All

Inclusion criteria

Inclusion criteria: The study population will include only those pregnant women who will be seeking antenatal care services at the ANC units. Only those pregnant women who will have been confirmed to be pregnant through clinical assessment or medical records will be included. It will also be those who will have provided consent to participate in the study.

Exclusion criteria

Exclusion criteria: Women who may have terminated the pregnancy will be excluded from the study because they may already have biased attitude towards the healthcare system or they may have unique needs which may not be available at the clinic. Those women with certain high-risk pregnancies or other conditions that could have confounding effects on the results will also be excluded. Incase some women have language barriers or other communication issues that might hinder their participation or understanding of the study, those incapacitated, mentally impaired, or are unable to provide informed consent, such will be excluded. Those coming for a repeat visit during the data collection period and will have already been interviewed previously will be excluded. Finally, incase of conflict of interest, for example if a pregnant women happen to be a healthcare provider who has participated in the intervention as a trainee, such a woman will be excluded from the study.

Design outcomes

Primary

MeasureTime frame
Health systems responsiveness at facility level using the seven domains of the health systems responsiveness framework of the WHO

Secondary

MeasureTime frame
Effectiveness of the CCC training based on the pre and post test scores

Countries

Kenya

Contacts

Public ContactPeter Kithuka

Kenyatta University

peter.kithuka@ku.ac.ke+254722358103

Outcome results

None listed

Source: PACTR (via WHO ICTRP) · Data processed: Sep 19, 2026