Patient experience during outpatient care for sick children
Conditions
Interventions
Sponsors
Eligibility
Inclusion criteria
Inclusion criteria: Parent/Guardian surveys: Parents/guardians accompanying children under 13 years of age for a sick child outpatient visit at a study facility; 15 years of age or older; provides informed consent or assent in the case of caregivers aged 15-17 Healthcare provider surveys: Healthcare provider in study facility; is a skilled provider (i.e. cadre is nurse, clinical officer, medical officer, or medical doctor); provides outpatient care for sick children; 18 years of age or older; provides informed consent
Exclusion criteria
Exclusion criteria: Parent/Guardian surveys: Not caregivers of children 13 years of age or younger; under 15 years of age; did not provide informed consent Healthcare provider surveys: Not healthcare providers at the study facility; not regularly performing outpatient visits for sick children; under 18 years of age; did not provide informed consent
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Patient experience;Patient satisfaction;Patient quality rating of visit | — |
Secondary
| Measure | Time frame |
|---|---|
| Provider satisfaction;Provider perceived quality;Healthcare utilization;Child health;Patient-reported technical quality | — |
Countries
Tanzania
Contacts
Harvard T. H. Chan School of Public Health