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Better accountability to stop ill treatment (BASI!)

Better accountability to stop ill treatment; Improving patient experience by leveraging community voices to hold health systems accountable

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
PACTR
Registry ID
PACTR201710002649121
Enrollment
4350
Registered
2017-09-28
Start date
2017-08-07
Completion date
Unknown
Last updated
2026-08-03

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Patient experience during outpatient care for sick children

Interventions

Social recognition arm
Control

Sponsors

Elysia Larson
Collaborator

Eligibility

Sex/Gender
Male

Inclusion criteria

Inclusion criteria: Parent/Guardian surveys: Parents/guardians accompanying children under 13 years of age for a sick child outpatient visit at a study facility; 15 years of age or older; provides informed consent or assent in the case of caregivers aged 15-17 Healthcare provider surveys: Healthcare provider in study facility; is a skilled provider (i.e. cadre is nurse, clinical officer, medical officer, or medical doctor); provides outpatient care for sick children; 18 years of age or older; provides informed consent

Exclusion criteria

Exclusion criteria: Parent/Guardian surveys: Not caregivers of children 13 years of age or younger; under 15 years of age; did not provide informed consent Healthcare provider surveys: Not healthcare providers at the study facility; not regularly performing outpatient visits for sick children; under 18 years of age; did not provide informed consent

Design outcomes

Primary

MeasureTime frame
Patient experience;Patient satisfaction;Patient quality rating of visit

Secondary

MeasureTime frame
Provider satisfaction;Provider perceived quality;Healthcare utilization;Child health;Patient-reported technical quality

Countries

Tanzania

Contacts

Public ContactElysia Larson

Harvard T. H. Chan School of Public Health

elarson@mail.harvard.edu+16174321232

Outcome results

None listed

Source: PACTR (via WHO ICTRP) · Data processed: Aug 9, 2026