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Professional physician-claimant communication during work disability assessments.

The efficacy of a communication skills training course for social insurance physicians who assess medical work disability.

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
NL-OMON
Registry ID
NL-OMON25462
Enrollment
40
Registered
2010-04-14
Start date
2009-12-15
Completion date
Unknown
Last updated
2024-02-28

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

physician-patient communication

Interventions

The intervention group receives the two-day training course ‘Professional Claimant Communication’ aimed at teaching physicians to: 1. Be aware of their own assumptions in the preparation and introduc
2. Efficiently collect information from claimants by improving communication skills (e.g. adequately showing empathy, summarising in plain simple language)
3. Properly finish the assessment by sharing the conclusion while staying in contact with the claimant. Active teaching strategies are used mostly, such as practicing skills in role play and group dis

Sponsors

- Primair: VU University Medical Center, EMGO Institute for Health and Care Research, department of Public and Occupational Health; Research Centre for Insurance Medicine/Kenniscentrum Verzekeringsgeneeskunde van AMC-UMCG-UWV-VUmc (KCVG). - Secundair: Dutch Institute of Employee Benefit Schemes (UWV), Department ‘Sociaal Medische Zaken’ and Department ‘Centraal Expertise Centrum/Opleidingen AG’; TNO Quality of Life, Hoofddorp.
Lead Sponsor

Eligibility

Inclusion criteria

Inclusion criteria: Social insurance physicians, working for the Dutch Institute for Employee Benefit Schemes (UWV), and performing face-to-face assessment interviews.

Exclusion criteria

Exclusion criteria: Social insurance physicians performing staff/executive functions.

Design outcomes

Primary

MeasureTime frame
1. Knowledge about communication in medical disability assessment interviews (questionnaire with true or false questions); 2. Competence concerning communication in medical disability assessment interviews (questionnaire with open questions concerning a written casuistry example).—

Secondary

MeasureTime frame
1. Determinants of physicians’ communication behaviour, i.e. attitudes, social influence, self-efficacy, intentions, self-perceived barriers, and self-perceived skills, all with regard to physician-claimant communication during medical disability assessments (questionnaire with 10-point scale items); 2. Physicians’ evaluation of the training methods and the course’s contents (questionnaire with 10-point scale items).—

Contacts

Public ContactH.J. Rijssen, van

Postbus 7057, afdeling Sociale Geneeskunde

j.vanrijssen@vumc.nl+31 (0)20 4448415

Outcome results

None listed

Source: NL-OMON (via WHO ICTRP)