Personal injury, Claims settlement, Secondary victimization, Perceived justice Wellbeing
Conditions
Interventions
The intervention group will get access to an internet website (www.gripopmijnzaak.nl) providing an information module, an e-coach module and a frequently asked questions section.
The information mod
Sponsors
VU University, Amsterdam, The Netherlands
Eligibility
Inclusion criteria
Inclusion criteria: 1. Being a road traffic victim; 2. Accident happened less than two years ago; 3. Having access to the internet and an email address; 4. Being at least 18 years old; 5. Being fluent in Dutch language.
Exclusion criteria
Exclusion criteria: N/A
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Empowerment (Mastery Scale by Pearlin and Schooler, 1978; 9 self developed self efficacy items about dealing with claims settlement, the injury and the accident) (T0, T3). | — |
Secondary
| Measure | Time frame |
|---|---|
| 1. Perceived justice (Organizational Justice Questionnaire by Colquitt, 2001; 15 self developed additional perceived justice items about the compensation, the opposite party and the representative) (T0, T1, T2, T3); 2. Wellbeing (Vas scale of EuroQol by The EuroQol Group, 1990 (T0, T1, T2, T3); Four-Dimensional Symptom Questionnaire by Terluin, 1996 (T0, T3)); 3. Stress (Perceived Stress Scale by Cohen e.a., 1983) (T0, T1, T2, T3); 4. Claim (1 self developed item about the estimated financial damage) (T2); 5. Knowledge (7 self deleloped knowledge items about claims settlement, the representative, the opposite party, social services, conflict sollutions and dealing with problems) (T0, T1, T2, T3). All measurements are online questionnaires, provided by NetQuestionnaire. | — |
Contacts
Public ContactN.A. Elbers
De Boelelaan 1105, kamer 6A-39
Outcome results
None listed