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System Usability of the MedTracks App to Aid Medication Adherence

System Usability of the MedTracks App to Aid Medication Adherence

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07751627
Enrollment
31
Registered
2026-08-07
Start date
2024-12-03
Completion date
2025-03-31
Last updated
2026-08-07

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Medication Adherence

Keywords

music, memory, oral medications, MedTracks app

Brief summary

This project aims to examine whether the MedTracks app is useful and easy to use for a cohort of adults taking two or more oral medications. It will also aim to indicate if use of the app changes attitudes and improves self-reported medication adherence. Qualitative interviews will be conducted with a sub-set of participants to examine issues in greater depth.

Detailed description

Medication adherence in chronic disease remains a significant global challenge, contributing to poorer health outcomes and increased healthcare costs. Although efforts have been made to improve adherence, non-adherence continues to be a major issue, particularly for people managing long-term conditions rather than short-term illnesses. Research suggests that improving medication adherence can have substantial benefits, but there is no single solution that completely resolves the problem. Reasons for non-adherence can be broadly divided into intentional and unintentional factors. One of the most common unintentional reasons is simply forgetting to take medication, highlighting the potential value of reminder-based interventions. While face-to-face approaches have been effective in improving adherence, digital technologies are increasingly being explored as accessible and scalable alternatives. Smartphone ownership is now widespread, providing opportunities for mobile health applications that support medication management. Evidence indicates that electronic reminders, including text messages and app-based notifications, can improve adherence and are often associated with high levels of user satisfaction. Developing long-term medication-taking habits is an important aspect of adherence, and personalised approaches may be particularly effective. Technology can help support these approaches by tailoring reminders and routines to individual users. Research into music and memory suggests that music can have a strong and lasting connection to memory, even in people experiencing cognitive decline. The MedTracks app aims to use this principle by incorporating user-selected music into medication reminders. By using music that has personal significance for each individual, the app seeks to create a more engaging and memorable reminder system. This study therefore aims to evaluate the usability and usefulness of the MedTracks app and assess whether it can improve self-reported medication adherence. Given the ongoing challenges associated with medication adherence, evaluating innovative technological solutions such as MedTracks remains an important area of research.

Interventions

OTHERTesting of digital application

Testing of the MedTracks digital application

Sponsors

NHS Highland Research, Development and Innovation Organisation
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
40 Years to No maximum
Healthy volunteers
No

Inclusion criteria

1. NHS Highland registered patient 2. Adults aged 40 and above 3. Able to understand the Participant Information Sheet, able to provide written informed consent electronically and complete self-reporting eligibility questionnaire 4. Volunteers who take 2 or more different prescription oral medications 5. Owning a compatible smartphone (device with Android 8.0 or higher (mid 2017\) or alternatively iPhone with iOS 12.0 or higher (mid 2018). 6) Willing for the MedTracks app to be 'active' on the smartphone device for the duration of the Test Phase, including active reliable internet connection.

Exclusion criteria

1. Non-NHS Highland patient 2. Age \<40 3. Unable to provide written informed consent electronically or not able to understand the Participant Information Sheet 4. Currently using an existing app to help with remembering to take their medication 5. Vulnerable people deemed inappropriate to approach e.g. prisoners 6. Not owning\* a smartphone suitable for accessing the app (\*for purposes of the study "own" means to consider the device to be their own personal item that they access independently) 7. Currently taking part in an interventional trial if being in another study is an

Design outcomes

Primary

MeasureTime frame
System Usability Scale (SUS) self-reported questionnaire. A questionnaire to appraise hardware and software. The score is between 0 to 100 with a score of >68 being above average and <68 worse than average. A higher score means better usability.At 28 days post consent

Secondary

MeasureTime frame
Medication Adherence Report Score (MARS-10) validated questionnaire. Scores range from 10 to 50, with a higher score indicating better adherence to medication.At consent and at 28 days post consent.
Assess user experience and attitudes to MedTracks App use by means of semi-structured qualitative interviewsUp to 4 months

Countries

United Kingdom

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Aug 8, 2026