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A Mindfulness-based Intervention for Hotel Staff

Mindfulness Training for Hotel Staff: A Mixed-Methods Randomized Controlled Trial

Status
Not yet recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07541027
Enrollment
60
Registered
2026-04-21
Start date
2026-06-01
Completion date
2027-05-31
Last updated
2026-04-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Well-Being (Psychological Flourishing), Work Performance, Work Related Stress

Brief summary

This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. A 6-week mindfulness intervention with 60 hotel staff from a hotel will be implemented in Hong Kong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.

Interventions

BEHAVIORALA mindfulness-based intervention

This is a 6-week mindfulness-based program consisting of mindfulness practices, cognitive-behavioral techniques, and other psychological exercises with 6 sessions (1 hour/session)

Sponsors

Chinese University of Hong Kong
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 18 Years
Healthy volunteers
Yes

Inclusion criteria

* Aged 18 years or above * Currently working in a hotel * Cantonese speaker * Willing to commit time for the 6-week mindfulness course

Exclusion criteria

* Individuals who had previously joined a related group mindfulness-based intervention, such as mindfulness-based cognitive therapy (MBCT), mindfulness-based stress reduction (MBSR), or Mindfulness - Finding Peace in a Frantic World (FPFW) * Staff members who are mentally unstable or having active suicidal risk

Design outcomes

Primary

MeasureTime frameDescription
Emotional Labor Scale (ELS)Week 0, Week 6, and Week 10It is used to measure the emotional labor strategies of participants and the scale contains 11 items organized in two subscales: Surface Acting and Deep Acting. Participants will rate their responses on a 5-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). The total score of the Surface Acting subscale ranges from 7 to 35 and the total score of the Deep Acting subscale ranges from 4 to 20. A higher total score on each subscale indicates a higher tendency to use that particular strategy.
Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS)Week 0, Week 6, and Week 10It is used to measure participants' professional efficacy. The scale consists of 6 items on a 7-point Likert scale ranging from 0 (never) to 6 (everyday). The total score ranges from 0 to 36. A higher score indicates a higher level of professional efficacy.
Nature of Work Subscale of Job Satisfaction Survey (JSS)Week 0, Week 6, and Week 10It is used to measure participants' job satisfaction. The scale contains 4 items on a 6-point Likert scale from 1 (disagree very much) to 6 (agree very much). The total score ranges from 4 to 24. A higher total score indicates a greater job satisfaction.

Secondary

MeasureTime frameDescription
The Perceived Stress Scale (PSS-10)Week 0, Week 6, and Week 10It is used to measure participants' perceived stress levels. Participates rate their stress on a 5-point Likert scale ranging from 0 (never) to 4 (very often). The total score ranges from 0 to 40. A higher total score indicates higher stress levels.
The Generalized Anxiety Disorder-7 (GAD-7)Week 0, Week 6, and Week 10It is used to measure participants' anxiety symptoms. The scale contains 7 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 21. A higher total score indicates a higher level of anxiety.
Patient Health Questionnaire-9 (PHQ-9)Week 0, Week 6, Week 10It is used to measure participants' depressive symptoms. The scale contains 9 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 27. A higher total score indicates higher depressive symptoms.
The Chinese version of the State Mindfulness ScaleWeek 0, Week 6, and Week 10It is used to measure participants' state mindfulness. Participants give ratings on a 5-point Likert scale from 1 (not at all) to 5 (very much). The total score ranges from 21 to 105. A higher total score means a higher level of state mindfulness.

Countries

Hong Kong

Contacts

CONTACTJennifer Yee Man Tang, PhD
jymtang@cuhk.edu.hk+852 39436904

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: May 1, 2026