Well-Being (Psychological Flourishing), Work Performance, Work Related Stress
Conditions
Brief summary
This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. A 6-week mindfulness intervention with 60 hotel staff from a hotel will be implemented in Hong Kong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.
Interventions
This is a 6-week mindfulness-based program consisting of mindfulness practices, cognitive-behavioral techniques, and other psychological exercises with 6 sessions (1 hour/session)
Sponsors
Study design
Eligibility
Inclusion criteria
* Aged 18 years or above * Currently working in a hotel * Cantonese speaker * Willing to commit time for the 6-week mindfulness course
Exclusion criteria
* Individuals who had previously joined a related group mindfulness-based intervention, such as mindfulness-based cognitive therapy (MBCT), mindfulness-based stress reduction (MBSR), or Mindfulness - Finding Peace in a Frantic World (FPFW) * Staff members who are mentally unstable or having active suicidal risk
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Emotional Labor Scale (ELS) | Week 0, Week 6, and Week 10 | It is used to measure the emotional labor strategies of participants and the scale contains 11 items organized in two subscales: Surface Acting and Deep Acting. Participants will rate their responses on a 5-point Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). The total score of the Surface Acting subscale ranges from 7 to 35 and the total score of the Deep Acting subscale ranges from 4 to 20. A higher total score on each subscale indicates a higher tendency to use that particular strategy. |
| Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS) | Week 0, Week 6, and Week 10 | It is used to measure participants' professional efficacy. The scale consists of 6 items on a 7-point Likert scale ranging from 0 (never) to 6 (everyday). The total score ranges from 0 to 36. A higher score indicates a higher level of professional efficacy. |
| Nature of Work Subscale of Job Satisfaction Survey (JSS) | Week 0, Week 6, and Week 10 | It is used to measure participants' job satisfaction. The scale contains 4 items on a 6-point Likert scale from 1 (disagree very much) to 6 (agree very much). The total score ranges from 4 to 24. A higher total score indicates a greater job satisfaction. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| The Perceived Stress Scale (PSS-10) | Week 0, Week 6, and Week 10 | It is used to measure participants' perceived stress levels. Participates rate their stress on a 5-point Likert scale ranging from 0 (never) to 4 (very often). The total score ranges from 0 to 40. A higher total score indicates higher stress levels. |
| The Generalized Anxiety Disorder-7 (GAD-7) | Week 0, Week 6, and Week 10 | It is used to measure participants' anxiety symptoms. The scale contains 7 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 21. A higher total score indicates a higher level of anxiety. |
| Patient Health Questionnaire-9 (PHQ-9) | Week 0, Week 6, Week 10 | It is used to measure participants' depressive symptoms. The scale contains 9 items on a 4-point Likert scale ranging from 0 (not at all) to 3 (nearly every day) over the past two weeks. The total score ranges from 0 to 27. A higher total score indicates higher depressive symptoms. |
| The Chinese version of the State Mindfulness Scale | Week 0, Week 6, and Week 10 | It is used to measure participants' state mindfulness. Participants give ratings on a 5-point Likert scale from 1 (not at all) to 5 (very much). The total score ranges from 21 to 105. A higher total score means a higher level of state mindfulness. |
Countries
Hong Kong