Skip to content

Palestinian ParentText for Crisis: A Parenting Chabot in War and Displacement

ParentText for Crisis: A Randomised Controlled Trial of Chatbot-Delivered Mental Health and Parenting Content For Palestinian Caregivers in Jordan

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07494786
Enrollment
480
Registered
2026-03-27
Start date
2026-02-11
Completion date
2027-02-28
Last updated
2026-08-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Mental Health, Parenting, Violence Against Children

Keywords

War, Chatbot, Refugee, Displacement, Mental Health, Parenting, Violence Against Children

Brief summary

The primary aim of this research is to evaluate if ParentText for Crisis helps improve the following outcomes among Palestinian caregivers living in Jordan: a.) Improving caregiver mental health; b.) Improving positive parenting practices; c.) Reducing violence against children

Detailed description

This individually randomised controlled trial (RCT) is an evaluation of Palestinian ParentText for Crisis in Jordan, a rule-based chatbot to provide tips to strengthen parental mental health, improve parenting practices, and help parents support children in crisis settings. This randomised controlled trial is conducted through a collaboration with the University of Oxford, Parenting for Lifelong Health (PLH), and Sanadak. ParentText for Crisis content is adapted from PLH and "Hope Groups", which is a mental health and parenting programme originally developed from PLH for war and crisis settings. Hope Groups, delivered either in-person, have demonstrated effectiveness in improving caregiver mental health and parenting practices in crisis settings among Palestinians in Jerash Camp, Jordan. This study aims to evaluate the effectiveness of delivering this mental health and parenting content via 9 chatbot-delivered lessons over WhatsApp to Palestinian families within the same camp (Jerash Camp, Jordan). The RCT includes an intervention arm consisting of individuals who are randomised to join CrisisText immediately, and a waitlist control arm consisting of individuals who are randomised to join CrisisText after the intervention arm. This is an individually randomised study, with each individual participant as the unit of randomisation, and randomisation deployed using the treatment\_assign function in the RCT package in R. The first cohort aimed to include N=240 Palestinian participants (N=120 randomised to intervention and N=120 randomised to control). As data collection for the first cohort completed, additional funding was secured to include a second cohort of another N=240 Palestinian participants (N=120 randomised to intervention and N=120 randomised to control). Thus, this RCT will roll out over two cohorts, conducted as two back-to-back RCTs, following procedures from staircase trials, cumulative trials, and adaptive trials. A Bayesian interim analysis will be conducted after the first cohort of N=240 participants to inform the trial's second cohort. The interim analysis will inform whether a) if harmful effects are identified, all activity will be paused; b) if the intervention demonstrates promise for statistical and clinical significance, the trial will continue into a second cohort; c) if the intervention does not demonstrate promise for statistical and clinical significance, the intervention will be enhanced prior to the second cohort. All details for the interim analysis are included in the posted statistical analysis plan. Overall, the primary aim of this RCT is to test the effectiveness of ParentText for Crisis 30-days after enrolment, using an individually randomised controlled trial design. The final analysis will be conducted after the completion of the second cohort. Investigators hypothesise that ParentText for Crisis will lead to statistically significant improvements in caregiver mental health and positive parenting practices, and reductions in violence against children. * Timeline for participants across arms (within both the first and second cohorts) will be as follows: * Individuals who are randomised to the intervention arm will be invited to join an in-person onboarding session. At this session, participants will be given a trigger word to message to the chatbot's number on WhatsApp. Once participants send this message, ParentText for Crisis will guide them through informed consent, followed by a short (8 question) baseline survey. After this, the chatbot will begin delivering the first intervention session. Participants will be encouraged to complete this first session at the in-person event, then complete one addition session every day for the next 8 days. * After the intervention arm concludes the ParentText for Crisis intervention, survey questions will appear again. (This data is for exploratory pre-post comparisons.) * At +30 days after onboarding, the chatbot will message participants to complete a follow-up survey including the same survey questions. (This +30 days follow-up is considered trial endline.) * During the week of the +30-day follow-up for the intervention arm, the wait-list control arm will be gathered for an in-person meeting to begin the intervention. At this in-person meeting, participants will complete informed consent and a survey. This data from the control arm will be compared with the intervention arm at their +30 day follow up for the primary trial analysis. * Therefore, this trial's primary analysis will involve a single timepoint comparison: Estimating differences between the intervention arm at 30-day follow-up and the untreated control arm at this same calendar timepoint. To assess baseline balance in this randomised trial, investigators will compare non-time-varying participant demographic variables (e.g., age, sex, number of children) between arms. If there is imbalance, investigators will control for demographic variables in the trial analysis.

Interventions

BEHAVIORALParentText for Crisis

A rule-based chatbot to provide tips to strengthen parental mental health, improve parenting practices, and help parents support children in crisis settings

Sponsors

University of Oxford
Lead SponsorOTHER
Sanadak
CollaboratorUNKNOWN

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Masking description

Analysts are blinded during all analyses.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

Sanadak, a charity in Jordan, will collaborate with the camp to recruit a list of 250 participants. All N=250 individuals, who indicate interested in participating, will be randomised to the intervention or wait-list control arm. * Inclusion Criteria: * Adult (aged \>=18) * Parent or caregiver of \>=1 child * Living in Jerash Camp, Jerash, Jordan (a refugee camp for Palestinians from Gaza) * Have access to a phone with WhatsApp

Design outcomes

Primary

MeasureTime frameDescription
Caregiver DepressionIntervention arm: Outcome is collected at trial baseline and +30 days post-baseline. Control arm: Outcome is collected at +30 days post-baseline.Caregiver depression is measured via Patient Health Questionnaire - 2 (PHQ-2). PHQ-2 includes two questions on depression, with likert scale answer options ranging 0-3. Higher scores indicate higher levels of depression.
Playful ParentingIntervention arm: Outcome is collected at trial baseline and +30 days post-baseline. Control arm: Outcome is collected at +30 days post-baseline.Parenting Practices are measured via a positive parenting item adapted from Alabama Parenting Questionnaire, measuring frequency of playing with children in the past week. Survey responses are reported in days of occurrence within the past week (0-7), with higher scores indicating higher level of playful parenting.

Secondary

MeasureTime frameDescription
Caregiver HopefulnessIntervention arm: Outcome is collected at trial baseline and +30 days post-baseline. Control arm: Outcome is collected at +30 days post-baseline.Caregiver Hopefulness is measured through an item building on positive psychology theory, asking, "How many days in the past week did you feel hopeful about the future?" Answer options range from 0-7 to reflect days of occurrence in the past week. Higher scores indicate high levels of hopefulness.
Parenting PracticesIntervention arm: Outcome is collected at trial baseline and +30 days post-baseline. Control arm: Outcome is collected at +30 days post-baseline.Parenting Practices are measured through a parental involvement question adapted from Alabama Parenting Questionnaire and a Parental Supervision question adapted from Alabama Parenting Questionnaire. Answer options for both questions are reported in days of occurrence in the past week (0-7), with higher scores indicating higher levels of positive parenting practices.
Violence Against ChildrenIntervention arm: Outcome is collected at trial baseline and +30 days post-baseline. Control arm: Outcome is collected at +30 days post-baseline.Violence Against Children is measured via 2 questions on physical and emotional violence actions from the ISPCAN Child Abuse Screening Tool for Trials (ICAST-Trial). Questions ask about frequency of occurrence in days in the past week, with answer options range from 0-7. Higher scores indicate higher frequency of violence against children.

Countries

Jordan

Contacts

CONTACTSydney Tucker
sydney.tucker@spi.ox.ac.uk+1 706 969 8692

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Aug 28, 2026