Clinical Competence, Communication Skills, Health Personnel, Physician-Patient Relationship
Conditions
Keywords
health Personnel, communication skills, Physician-Patient Relations, Clinical Competence
Brief summary
Introduction: The physician-patient relationship (PPR) is a core element of clinical practice. It affects both patients (e.g., satisfaction, treatment adherence) and healthcare professionals (e.g., reduced conflict, improved well-being). Training in communication skills helps prevent conflicts, enhances quality of care, and protects professionals. Therefore, there is a need for training programs that strengthen the PPR, prevent difficulties in the therapeutic process, and improve well-being. Objective: To evaluate the effectiveness of a training program in communication and problem-solving skills aimed at medical staff. Method: The sample consisted of 147 professionals from the Public Health Service. Participants were divided into three groups of approximately 40-60 individuals each. Group allocation was non-random and based on medical specialty and professional setting. The intervention included content on cognitive restructuring, assertive communication, motivation, leadership, and conflict management. Sociodemographic variables, communication skills, cognitive distortions, and quality of life were assessed.
Interventions
OTHERquasi-experimental pretest-posttest:Effectiveness of an Intervention Based on Communication Skills and Cognitive Distortions to Improve the Doctor-Patient Relationship
To evaluate the effectiveness of a training program in communication and problem-solving skills aimed at medical staff.The intervention included content on cognitive restructuring, assertive communication, motivation, leadership, and conflict management.
Sponsors
Universidad Miguel Hernandez de Elche
Study design
Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Intervention model description
A single-group quasi-experimental pretest-posttest design was used
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes
Inclusion criteria
Being a member of the medical staff of the SMS (Murcia Health Service), Actively working during the data collection and intervention period. Voluntary participation in the study.
Exclusion criteria
Professionals unavailable during the intervention period.
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Change in Communication Skills and Problem-Solving Effectiveness | Change from Baseline at 4 months | Assessment of the effectiveness of a communication skills training program using a pre-test and post-test design. Evaluation includes sociodemographic variables and standardized scales to measure clinical communication competence and cognitive distortions |
Countries
Spain
Outcome results
None listed