Skip to content

Improving Oral Health Knowledge and Habits in People With Diabetes Through a Theory Guided WhatsApp Education Program

The Effectiveness of Educational Intervention Based on Health Belief Model Delivered Via WhatsApp on Oral Health Knowledge and Behaviors of Individuals With Type 2 Diabetes Mellitus; A Randomized Controlled Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07323771
Enrollment
98
Registered
2026-01-07
Start date
2025-09-15
Completion date
2025-11-30
Last updated
2026-01-07

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Diabetes Type 2, Oral Health Behavior Change, Oral Health Knowledge

Keywords

Type 2 Diabetes Mellitus, Dental Health Education, Health Belief Model, Digital Health, Social Media

Brief summary

The goal of this Educational interventional study is to test the usefulness of an educational program delivered through WhatsApp videos in increasing oral health knowledge and habits in people with Diabetes between the age of 18 and 65 years. The main question it aims to answer is: Does a WhatsApp-based educational Program improve oral health knowledge and behaviors in people with diabetes, and is it more effective than education delivered through brochures? Participants in one group will receive educational videos through WhatsApp, while the other group receive a brochure containing oral health information. Researchers will then compare the groups to see if the intervention made a difference. Participants will: * Fill a baseline questionnaire to assess their current knowledge and behaviors. * They then either participate in a one-month educational program delivered through WhatsApp, or receive an educational brochure. * Wait for 1 month after the program to allow for application of knowledge. * Fill a post intervention questionnaire to assess changes in knowledge and behavior.

Detailed description

The purpose of this study is to determine whether an educational intervention based on the Health Belief Model (HBM) and delivered through WhatsApp may improve diabetes patients' oral health behaviors and knowledge. This study is a randomized controlled trial (RCT) with two groups: an intervention group (WhatsApp-based education) and a control group (brochure-based education). Adults (18-65 years) with Type 2 Diabetes Mellitus from a diabetes clinic in Karachi were recruited. 98 participants (49 in each group) were selected through random allocation. The randomization process ensured that participants are evenly distributed between the groups based on key factors, specifically gender, educational level and duration of diabetes to reduce potential bias from these characteristics. This study was a single blinded study in which participants were not informed about the existence of two distinct groups. The WhatsApp based intervention consisted of 12 short educational videos, each approximately 3 to 5 minutes in duration, these videos were sent individually to each participant every alternate day from Monday to Friday, resulting in three videos per week over a period of one month, Reminders were sent the following day after each video to encourage engagement and sustain behavior change. Each week was focused on specific HBM constructs delivered through short, professionally scripted educational videos in Urdu. Each week was focused on specific HBM constructs. The control group received only an educational brochure. A structured questionnaire was used to evaluate participants' knowledge and oral hygiene practices at two points: baseline (before intervention) and one-month post-intervention. The questionnaire was designed to measure HBM constructs (e.g. perceived susceptibility, severity, benefits, barriers, cues to action, and self-efficacy), awareness of oral care and oral hygiene related behaviors. Data were analyzed using SPSS Version 27.

Interventions

BEHAVIORALHealth Belief Model (HBM) Based WhatsApp Oral Health Education Program

The program includes short educational videos, weekly thematic content, reminders, and behavior-reinforcement messages aimed at enhancing oral health knowledge, HBM constructs, and oral hygiene behaviors among individuals with Type 2 Diabetes Mellitus.

BEHAVIORALEducational Brochure Group

The Educational brochure provides information on the relationship between Type 2 Diabetes Mellitus and oral health and recommended oral hygiene practices. No WhatsApp based videos are provided during the study period

Sponsors

Dow University of Health Sciences
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
SINGLE (Subject)

Masking description

This study was single blinded in which participants were not informed about the presence of two distinct groups; they were only aware about receiving education related to oral health.

Intervention model description

Participants were randomly assigned to either the intervention group or the control group, following a 1:1 allocation ratio. The randomization process was stratified based on three key characteristics including gender, educational level, and duration of diabetes, to ensure balanced distribution and to minimize potential bias. Randomization was conducted using random number generator where each participant was assigned a random number, then participants were allocated equally into either Intervention Group which received HBM based education via WhatsApp or control Group which received an educational brochure.

Eligibility

Sex/Gender
ALL
Age
18 Years to 65 Years
Healthy volunteers
No

Inclusion criteria

* Adults aged 18-65 years with a confirmed diagnosis of T2DM * Able to use WhatsApp for the study duration * Able to read and write in Urdu

Exclusion criteria

* Edentulous * Individuals diagnosed with life-threatening diseases such as advanced cancer, end-stage renal disease, or severe cardiac failure * Diminished cognitive ability * Radiotherapy in head and neck region. * Planning to migrate during the study period.

Design outcomes

Primary

MeasureTime frameDescription
Oral Health Knowledge ScoreBaseline and 4 weeks after interventionThe participant's knowledge about the relationship between diabetes and oral health issues, will be assessed through a structured Questionnaire consisting of 10 binary items. (Yes = 1, No = 0). A total knowledge score ranging from 0 to 10 will be calculated by summing item responses, with higher scores indicating greater oral health knowledge. Pre- and post-knowledge scores will be compared, and cutoff scores will be calculated using the mean and Standard Deviation.

Secondary

MeasureTime frameDescription
Health Belief Model Construct ScoresBaseline and 4 weeks after interventionHealth Belief Model constructs, including perceived susceptibility, perceived severity, perceived benefits, perceived barriers, self-efficacy, and cues to action, will be assessed using a structured Questionnaire. Items will be measured on a Likert scale ranging from 1 (strongly disagree) to 5 (strongly agree). Separate construct scores will be calculated by summing item responses within each domain, with higher scores indicating stronger beliefs or perceptions related to oral health behaviors.
Oral Hygiene Behavior ScoreBaseline and 4 weeks after interventionParticipants' reported frequency and quality of oral health practices, including brushing, flossing, gingival health, and dental visits will be measured on a scale of 0(never) to 4(always) using a structured questionnaire. Higher scores indicate better oral hygiene-related behaviors. Pre- and post-intervention scores will be compared, and cutoff levels will be determined using the mean and standard deviation(SD).

Countries

Pakistan

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026