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Impact of an AI-Based Chatbot on Implant Patient Management: RCT

Impact of an Artificial Intelligence-Based Chatbot on Implant Patient Management: A Randomised Controlled Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07300657
Enrollment
110
Registered
2025-12-24
Start date
2024-06-01
Completion date
2025-06-30
Last updated
2025-12-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Peri-Implant Health, Peri-implant Inflammation, Peri-implantitis, Peri-Implant Mucositis

Keywords

Dental Implants, Oral Hygiene, Artificial Intelligence, Chatbot, Patient Education, Peri-Implant Diseases, Peri-Implantitis, Mucositis, Randomized Controlled Trial, Preventive Dentistry

Brief summary

Background: Dental implant therapy is a well-established and predictable procedure for replacing missing teeth, with high long-term survival rates. However, poor oral hygiene remains one of the main modifiable risk factors for peri-implant diseases such as mucositis and peri-implantitis. Objective: The aim of this randomized controlled clinical trial is to evaluate the effectiveness of an artificial intelligence (AI)-based chatbot, developed and validated by dental experts, in improving oral hygiene and clinical outcomes in patients with implant-supported restorations, compared to traditional educational methods such as printed leaflets and dental hygienist sessions. Methods: A total of 110 adult patients rehabilitated with dental implants were randomly assigned to either an AI chatbot intervention group or a control group receiving standard oral hygiene education. The chatbot provides continuous, personalized education and motivation through natural language interaction. Clinical and radiographic parameters, including plaque index (PI), bleeding on probing (BOP), probing pocket depth (PPD), and marginal bone loss (MBL), were recorded at baseline and at follow-up visits. Expected outcomes: It is hypothesized that the use of an AI-based chatbot will significantly improve oral hygiene compliance and clinical outcomes compared to conventional methods. Significance: The study aims to demonstrate the potential of AI-assisted patient education in promoting long-term peri-implant health and preventing peri-implant diseases.

Detailed description

Rationale and Background: Dental implant therapy is highly successful, but peri-implant diseases, primarily caused by inadequate plaque control, remain a major cause of implant failure. Conventional oral hygiene education methods, such as verbal instructions and printed materials, often fail to ensure long-term patient compliance. Artificial intelligence (AI)-based chatbots, powered by large language models, offer a new way to provide continuous, personalized education and motivation to patients. Although their potential has been explored in orthodontics, little is known about their role in peri-implant maintenance. Study Objective: This randomized controlled clinical trial investigates whether an AI-based chatbot developed by dental experts can improve oral hygiene compliance and peri-implant health compared to traditional educational methods. Study Design: A total of 110 participants were enrolled between June 2024 and June 2025 in private dental practices in Catania, Italy. The study was approved by the local ethics committee (Protocol ID: 60/2024/CL-PAR) and conducted in accordance with the Declaration of Helsinki (2016 revision). Eligible participants were adults (≥18 years), systemically healthy or with controlled conditions, attending regular supportive periodontal therapy, and having at least one osseointegrated implant. Exclusion criteria included active periodontal disease, heavy smoking, systemic immunosuppression, and pregnancy. Interventions: Participants were randomly assigned to two groups: Chatbot group: Received oral hygiene education and motivational support through an AI-based chatbot specifically developed for implant maintenance. Control group: Received standard oral hygiene instructions through printed materials and sessions with a dental hygienist. After the study, the chatbot was made available to the control group. Outcome Measures: The primary outcome was the Plaque Index (PI) at implant sites. Secondary outcomes included bleeding on probing (BOP), suppuration (SUP), probing pocket depth (PPD), and radiographic marginal bone loss (MBL). Expected Impact: This study aims to validate the use of AI-based educational tools as a complementary strategy for improving patient compliance, plaque control, and peri-implant health. The findings could support the safe and effective integration of AI chatbots into clinical dental practice and patient education programs.

Interventions

BEHAVIORALAI Chatbot

An artificial intelligence-based chatbot specifically designed and validated by dental experts to provide personalized oral hygiene education and motivational support.

Participants in the Control Group receive traditional oral hygiene education, including printed informational leaflets and scheduled sessions with a dental hygienist.

Sponsors

University of Catania
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
SINGLE (Outcomes Assessor)

Intervention model description

Participants are randomly assigned to either the AI-based chatbot intervention group or the standard oral hygiene education control group. Each participant receives only one intervention during the study. Randomization ensures balanced allocation and reduces selection bias.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Systemically healthy or with controlled systemic conditions; * Good periodontal health on either an intact or reduced periodontium; * Regular adherence to supportive periodontal therapy (SPT); * Presence of at least one osseointegrated dental implant in the maxilla or mandible, following transmucosal healing for 2-4 months; * Daily access to a smartphone.

Exclusion criteria

* Age \< 18 years; * Untreated or active periodontal disease; * Currently undergoing orthodontic therapy; * Patients with cognitive deficits; * Smoking habit (more than 10 cigarettes per day); * History of heavy alcohol consumption; * Use of immunosuppressive medication; * Pregnancy or lactation.

Design outcomes

Primary

MeasureTime frameDescription
Plaque Index (PI) Score at Implant SitesBaseline (prosthetic loading of implant) and 6 months after intervention start.The PI is considered a direct indicator of the quality of oral hygiene at home and reflects the level of plaque control achieved by each participant. Measurements will be recorded using a standard four-grade scale (0-3) at six sites per implant by a blinded examiner.

Secondary

MeasureTime frameDescription
Presence of Bleeding on Probing (BOP) at Implant SitesBaseline (prosthetic loading of implant) and 6 months after intervention start.Bleeding on probing (BOP) is used to assess peri-implant tissue inflammation and is defined as the occurrence of bleeding immediately upon probe withdrawal. This parameter will be recorded at six sites per implant.
Presence of Suppuration on Probing (SUP) at Implant SitesBaseline (prosthetic loading of implant) and 6 months after intervention start.Suppuration (SUP) is used to assess peri-implant bacterial infection and is defined as the presence of pus upon probe withdrawal. SUP will be recorded at six sites per implant.
Marginal Bone Loss (MBL) in Millimeters at Implant SitesBaseline (prosthetic loading of implant) and 6 months after intervention start.Marginal bone loss (MBL) will be assessed radiographically at the mesial and distal aspects of each implant and measured in millimeters (mm) to evaluate peri-implant bone level changes over time using standardized periapical radiographs.

Countries

Italy

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026