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App-Based Coaching Program to Improve Mental Well-Being

Usability, Acceptance, and Effectiveness of a Coach-Guided, App-Based Mental Health Intervention: The beWell Tirol Pilot Study

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07300410
Enrollment
25
Registered
2025-12-23
Start date
2024-01-13
Completion date
2024-11-29
Last updated
2025-12-23

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Psychological Distress

Keywords

Digital Mental Health, App-Based Intervention, Cognitive Behavioral Therapy (CBT), Psychological Distress, Coaching

Brief summary

The goal of this clinical trial is to learn if a coach-guided, app-based mental health program can improve well-being and reduce psychological distress in adults experiencing elevated stress levels. The main questions it aims to answer are: * Does the beWell Tirol program show high usability and participant satisfaction? * Does participation in the program lead to improvements in psychological distress, resilience, self-efficacy, coping strategies, emotion regulation, and quality of life? Participants will: * Complete a 4-month digital mental health program using the beWell Tirol app * Attend bi-weekly video coaching sessions with a trained psychologist * Choose individualized cognitive-behavioral exercises within the app * Complete questionnaires at baseline, post-intervention, and 3-month follow-up

Interventions

DEVICEDigital Mental Health Program with Coaching

This intervention is a 4-month digital mental health program with coaching. Participants use a mobile app that provides access to psychoeducational content, interactive cognitive-behavioral exercises, digital diaries, and self-monitoring tools. The program includes individualized exercise selection, where participants choose exercises every two weeks in collaboration with a trained coach. The intervention also incorporates bi-weekly 20-30 minute video coaching sessions, delivered within the app, to support motivation, clarify questions, and tailor the training plan. Exercises include relaxation techniques, mindfulness exercises, positive psychology activities, journaling tools, daily structuring tasks, and problem-solving strategies.

Sponsors

Medical University Innsbruck
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
PREVENTION
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Adults (≥ 18 years) * Living in Tyrol (Austria) or South Tyrol (Italy) * Elevated psychological distress (Brief Symptom Inventory / BSCL Global Severity Index T-score \> 60 based on age and gender) * Sufficient German language skills to use the app and complete questionnaires * Access to a smartphone or tablet and the internet * Willing and able to participate in the 4-month digital program and follow-up assessments * Provided written informed consent

Exclusion criteria

* Non-German-speaking individuals * Acute psychiatric crisis or acute suicidality requiring immediate face-to-face treatment * Any condition that, in the judgment of the investigators, would prevent safe participation or the completion of the app-based intervention (e.g., severe cognitive impairment)

Design outcomes

Primary

MeasureTime frameDescription
Usability of the digital mental health programRight after the intervention endedUsability will be assessed using the System Usability Scale (SUS), a 10-item validated questionnaire measuring perceived usability of digital systems. Scores range from 0 to 100, with higher scores indicating better usability.

Secondary

MeasureTime frameDescription
Psychological distressBaseline, right after the intervention ended, 3-month follow-upPsychological distress will be measured with the Perceived Stress Scale (PSS-10), which assesses whether individuals perceive situations in their lives as excessively uncontrollable and overwhelming. Scores ranging from 0 to 13 indicate low stress, scores ranging from 14 to 26 indicate moderate stress, and scores ranging from 27 to 40 indicate high perceived stress.
ResilienceBaseline, right after the intervention ended, 3-month follow-upResilience will be assessed using the RS-13 Resilience Scale, a 13-item measure with scores ranging from 13-91. Higher values reflect greater resilience.
Self-efficacy expectationBaseline, right after the intervention ended, 3-month follow-upSelf-efficacy will be measured using the General Self-Efficacy Scale (SWE), consisting of 10 items rated on a 4-point Likert scale. Higher scores indicate greater perceived self-efficacy.
Participant satisfactionRight after the intervention endedSatisfaction will be measured using a 10-item participant satisfaction questionnaire assessing overall satisfaction, perceived usefulness, impact on well-being, and coach satisfaction. Items are rated on a 4-point Likert scale (strongly disagree to strongly agree). Higher scores indicate greater satisfaction.
Quality of Life: WHOQOL-BREF Global ScoreBaseline, right after the intervention ended, 3-month follow-upQuality of life will be assessed using the WHOQOL-BREF, comprising four domains: physical health, psychological health, social relationships, and environment. Higher scores reflect better quality of life.
Coping strategiesBaseline, right after the intervention ended, 3-month follow-upCoping will be assessed using the SVF-ak 42, measuring positive and negative coping responses. Subscale scores range from 0-6. Higher scores indicate more frequent use of the respective strategies.
Coach EvaluationsRight after the intervention endedGoal attainment will be assessed by the coach using portions of the Goal Attainment Scaling (GAS) and therapy process scales (STEP-SV). Higher scores indicate higher goal achievement and better engagement.
Emotion regulationBaseline, right after the intervention ended, 3-month follow-upEmotion regulation will be measured using the Emotion Regulation Questionnaire (ERQ), including the subscales Cognitive Reappraisal (6 items) and Expressive Suppression (4 items). Higher scores reflect greater use of the respective strategy.

Countries

Austria

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026