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Effectiveness of Chatbot-Supported Web Program in Postpartum Care

Evaluation of the Effectiveness of a Chatbot-Supported Web-Based Postpartum Care Package Program for Postpartum Women

Status
Not yet recruiting
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07148778
Enrollment
102
Registered
2025-08-29
Start date
2025-10-01
Completion date
2026-12-01
Last updated
2025-08-29

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Chatbot-Based Training, Postpartum Care, Web-based Training

Keywords

postpartum care

Brief summary

The purpose of this clinical study was to evaluate the effectiveness of a web-based Postpartum Care Package program developed for postpartum women and delivered via a chatbot, and to examine its effects on the postpartum health of mothers and newborns. The key questions it aims to answer are: * What is the impact of the chatbot-supported web-based Postpartum Care Package program on the postpartum health of mothers and newborns? * Does the chatbot-supported web-based Postpartum Care Package program increase women's accessibility and availability of postpartum care resources?

Interventions

BEHAVIORALEducational intervention

In this study, a web-based postpartum care package program supported by a chatbot will be administered to the intervention group. A pre-test will be administered to participants in the intervention group within 24-48 hours after birth. Participants in this group will be informed that they must watch the videos in the educational modules until the sixth week postpartum. Reminder messages will also be sent to participants via the website, email, and phone calls (between days 7 and 14 postpartum and week 3 postpartum). Participants who have completed the module training will be eligible for post-tests at 6 weeks postpartum and 3 months postpartum.

Sponsors

Emine Ilkin Aydin
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Eligibility

Sex/Gender
FEMALE
Age
18 Years to 35 Years
Healthy volunteers
No

Inclusion criteria

Women who will be included in the study. * Have given birth between the 37th and 41st weeks of pregnancy, * Be primigravida, * Have not been diagnosed with a high-risk pregnancy, * Have an educational level of primary school or above, * Have no communication difficulties or mental disabilities, * Have access to equipment (mobile phone, computer, tablet, internet) for web-based education, * Have experienced no complications in the mother or baby during pregnancy, childbirth, or the postpartum period, * Voluntarily agree to participate in the study,

Exclusion criteria

* Women who moved outside the province where the study was conducted during the implementation period, * Women who voluntarily withdrew from the study, * Women who did not participate in any phase of the study will not be included in the study.

Design outcomes

Primary

MeasureTime frameDescription
Postpartum Physical Symptom Severity ScalePre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartumMaternal physical health will be assessed using the Postpartum Physical Symptom Severity Scale. This four-point Likert-type scale ranges from 0 to 54, with higher scores indicating greater severity of postpartum physical symptoms.
Visual Analog ScalePre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartumMothers' physical discomfort/pain levels will be assessed using a Visual Analog Scale. The scale consists of a 10 cm horizontal line, where 0 represents no discomfort and 10 represents the most severe discomfort imaginable. Participants will be asked to mark the point on the line that best reflects their level of physical discomfort/pain during the assessment. Higher scores indicate more severe discomfort/pain.
Edinburgh Postpartum Depression ScalePre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartumThe Edinburgh Postnatal Depression Scale will be used to screen for depressive symptoms in postpartum women. The scale consists of 10 items on a four-point Likert-type scale. Each item is scored from 0 to 3, and the total score ranges from 0 to 30. Higher scores indicate more depressive symptoms.
Sexual Life Quality ScalePre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartumThe Sexual Quality of Life Scale will be used to evaluate the impact of sexual functions on the quality of life of individuals. It assesses physical, emotional, and relational aspects of sexual well-being. This Likert-type scale consists of 18 items. Higher scores reflect better sexual quality of life, while lower scores indicate deterioration in sexual well-being.
Breastfeeding Self-Efficacy ScalePre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartumThe Breastfeeding Self-Efficacy Scale will be used to assess mothers' levels of breastfeeding self-efficacy. It evaluates maternal perceptions regarding their skills, knowledge, and coping abilities related to breastfeeding. The scale consists of 14 items rated on a five-point Likert scale. Scores range from 14 to 70, with higher scores indicating greater breastfeeding self-efficacy.

Secondary

MeasureTime frameDescription
Postpartum care package program satisfaction3rd month postpartumParticipants' satisfaction level with the Chatbot-supported web-based Postpartum Care Package program will be measured with a 5-point Likert-type satisfaction survey.

Contacts

Primary ContactEmine ILKIN AYDIN, Lecturer
emine.ilkin@yobu.edu.tr+905456281694

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026