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Patient Perception of Physician's Compassion, Communication Skills, and Professionalism During Clinic Visits: a Randomized Controlled Trial (EHR Study #3)

Patient Perception of Physician's Compassion, Communication Skills, and Professionalism During Clinic Visits: a Randomized Controlled Trial (EHR Study #3)

Status
Recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07089953
Enrollment
88
Registered
2025-07-29
Start date
2026-08-03
Completion date
2028-12-31
Last updated
2026-08-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Communication Skills, Perception, Professionalism, Randomized Controlled Trial

Brief summary

To learn about how patients view a doctor's compassion, communication skills, and professionalism based on whether the doctor uses the Electronic Health Record (EHR) during a visit with a patient.

Detailed description

Primary Objectives 1. To compare participants' perception of physicians' compassion after they watch two scripted-video vignettes of physicians: one portraying a traditional face to face clinical visit without the use of examination room computer, and the other one portraying a physician using an integrated model of EHR use for communication during the visit. Secondary Objectives 1\. Study To compare participants' perception of physicians' communication skills after they watch two scripted-video vignettes of physicians: one portraying a traditional face to face clinical visit without examination room computer use, and the other one portraying a physician using an integrated model of EHR use during communication.

Interventions

OTHERQuestionnaire

Complete 3 questionnaires about your emotions and your trust in doctors.

OTHERVideo

Four (4) videos, each 4 minutes long, have been made for use in this study.

Sponsors

M.D. Anderson Cancer Center
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
CROSSOVER
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
DOUBLE (Subject, Caregiver)

Masking description

The research coordinator will be blinded to the allocation sequence throughout the study. Actors and patients will be blinded to the specific hypothesis of the study.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Eligibility Criteria 1. Participants with a diagnosis of cancer either early disease or advanced cancer defined as locally advanced, recurrent, or metastatic disease. 2. Outparticipants (either new referrals or follow-ups) seen in the Supportive Care Clinic. 3. Age \>/= 18 years old. 4. Able to read, write, and speak English. 5. Participants with normal cognitive status (Memorial Delirium Assessment Scale (MDAS) \</= 6/30) who can understand the nature and purpose of the study and have the ability to complete the consent process.

Exclusion criteria

1. Participants who are experiencing severe symptom distress, including severe emotional distress, which may interfere with study participation. This will be measured by the Edmonton Symptom Assessment Scale (ESAS). Eligibility of participants with ESAS score \>/= 7 on any item will be determined by the principal investigator and/or attending physician who is caring for the patient during that visit. 2. Participants with cognitive dysfunction (Memorial Delirium Assessment Scale (MDAS) \>/= 7/30 will be excluded from the study.

Design outcomes

Primary

MeasureTime frame
Questionnaires/VideosThrough study completion; an average of 1 year

Countries

United States

Contacts

CONTACTAli Haider, MD
ahaider@mdanderson.org713-563-9844
PRINCIPAL_INVESTIGATORAli Haider, MD

M.D. Anderson Cancer Center

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Aug 7, 2026