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Parental Satisfaction With Pediatric Dental Care at El Kasr El Einy

Qualitative and Quantitative Assessment of Parental Satisfaction and Parental Care of Dental Care and Dental Services Provided in the Pediatric Dentistry Department in El Kasr El Einy: A Cross-sectional Study

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT07076875
Enrollment
353
Registered
2025-07-22
Start date
2023-06-01
Completion date
2024-12-31
Last updated
2025-07-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Dental Care for Children, Health Services Accessibility, Health Services Utilization, Patient Satisfaction, Pediatric Dentistry

Keywords

Pediatric dental satisfaction, Dental access barriers Egypt, Parental dental experience, Unmet pediatric dental needs, Public dental hospital evaluation

Brief summary

This study aims to evaluate the barriers and unmet needs in utilizing dental services for children and measure parental satisfaction with the services provided at the Pediatric Department, Faculty of Dentistry, Cairo University.

Detailed description

This observational study evaluates barriers to dental service utilization, unmet treatment needs, and parental satisfaction within the Pediatric Dentistry Department at Cairo University's Faculty of Dentistry. All participants will complete a validated, interviewer-administered Arabic questionnaire assessing Sociodemographic factors (income, education, insurance), access barriers (financial, geographic, systemic, psychosocial via nineteen-item Likert scale), unmet dental needs (DMFT index, untreated conditions from electronic health records), parental satisfaction (nine-item scale evaluating service quality, staff attitudes, waiting times, and facilities). The study aims to generate evidence for optimizing pediatric dental care delivery in Egypt's largest academic dental center.

Interventions

OTHERQuestioner interview

The 2 questionnaires were translated from English to standard Arabic comprised of three sections, general information, including data and sociodemographic factors such as region of residence, parental education level, child age, child sex, and child order between siblings, Barriers to oral health care needs, including frequency and reasons for dental visits, any previous dental treatment, barriers to treatment such as fear of dentist, distance from the dental clinic, expense of an appointment due to health ban, responsibilities towards family members, not being familiar with appointment booking, and no available appointments, and Comprising of interviewer-administered questionnaires with a five-point Likert scale (strongly agree, agree, uncertain, disagree, strongly disagree) to assess the level of patients' satisfaction with the dental services provided.

Sponsors

Cairo University
Lead SponsorOTHER

Study design

Observational model
OTHER
Time perspective
CROSS_SECTIONAL

Eligibility

Sex/Gender
ALL
Age
2 Years to 12 Years
Healthy volunteers
No

Inclusion criteria

* Parents of children aged 2 to 12 years old

Exclusion criteria

* Parents refuse to sign the informed consent

Design outcomes

Primary

MeasureTime frameDescription
Parents' satisfaction6 monthsEvaluation of parents' satisfaction with the service provided in the dental clinic for their children by The structured and validated questionnaire consists of 1. quantitative closed questions. The measurement unit includes both a nominal scale (%) and a quantitative scale (minutes). 2. Qualitative open-ended questions. The measurement unit incorporates a nominal scale (%).

Countries

Egypt

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026