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Effect of Empathy-Based Program on Nursing Assistants in Long-term Care Facilities

The Effectiveness of Empathy-Based Program on Empathy Level Among Nursing Assistants in Long-term Care Facility

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT07044492
Enrollment
103
Registered
2025-07-01
Start date
2025-11-10
Completion date
2025-12-31
Last updated
2026-06-16

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Long-Term Care, Long-term Care Facility

Keywords

Virtual Reality, Randomized Controlled Trial, Nursing Assistants, Empathy-Based Program, Debriefing

Brief summary

This randomized controlled trial aims to explore the impact of an Empathy-Based Program on the level of empathy among nursing assistants in a long-term care facility. A total of 100 participants will be divided into two groups: a virtual reality (VR) with debriefing group, and a control group (C) receiving routine care. The intervention involves a weekly 5-minute VR session featuring immersive experiences of residents' lives within the facility, followed by a 25-minute debriefing discussion in small groups of 5\ 6 participants. This will continue for three weeks. The study will evaluate the effectiveness of the empathy program in enhancing nursing assistants' empathy levels, with data collection occurring at three time points: baseline, post-intervention, and one-month follow-up.

Detailed description

This study aims to investigate whether an Empathy-Based Program can enhance the level of empathy among nursing assistants working in long-term care facilities. The trial will include 100 participants who will be randomly assigned to one of two groups: a virtual reality (VR) with debriefing group, and a control group (C) receiving routine care. The intervention consists of a 30-minute session once a week for three weeks, comprising a 5-minute virtual scenario video followed by a 25-minute small-group debriefing session with 5 to 6 participants. The primary objective of the study is to assess the impact of the Empathy-Based Program on participants' empathy levels, empathic behaviors, and attitudes toward older adults. Data will be collected at multiple time points throughout the intervention, and statistical analyses will be conducted to determine the effectiveness of the empathy-based sessions.

Interventions

BEHAVIORALVirtual Reality (VR) with Debriefing

Participants will receive a weekly 5-minute VR session featuring immersive experiences of residents' lives within the facility, followed by a 25-minute debriefing discussion in small groups of 5\~6 participants. This will continue for three weeks.

Sponsors

Taipei Medical University
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
SINGLE (Outcomes Assessor)

Masking description

The outcomes assessors were masked to group assignments to reduce assessment bias. No other parties were masked.

Eligibility

Sex/Gender
ALL
Age
20 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Participants must meet all of the following criteria: 1. Possess a valid nursing assistant license 2. Aged 20 years or older 3. Have worked at a long-term care institution for more than 3 months 4. Able to read and understand written Chinese

Exclusion criteria

* Employed as a part-time nursing assistant

Design outcomes

Primary

MeasureTime frameDescription
Empathy LevelBaseline (pre-intervention), end of intervention (week 3), and follow-up at one month post-intervention (week 7)Empathy level was measured using the full, unabbreviated Jefferson Scale of Empathy-Health Professions Version (JSE-HP), which constructs and assesses the multi-dimensional empathy levels of healthcare professionals (including perspective taking, compassionate care, and standing in patient's shoes). The JSE-HP consists of 20 items answered on a 7-point Likert scale. The total score ranges from a minimum of 20 to a maximum of 140. A higher total score indicates a greater level of empathy (a better outcome), whereas a lower total score represents a worse outcome. Individual subscale scores were combined by summation to compute the final total score.

Secondary

MeasureTime frameDescription
Attitudes Toward Older PeopleBaseline (pre-intervention), end of intervention (week 3), and follow-up at one month post-intervention (week 7)Attitudes toward older adults were measured using the full, unabbreviated Kogan's Attitudes Toward Older People Scale (KAOP), which constructs and assesses the positive and negative sentiments toward elderly populations. The KAOP consists of 34 items answered on a 6-point Likert scale. The total score ranges from a minimum of 34 to a maximum of 204. A higher total score indicates a more positive attitude toward older adults (a better outcome), whereas a lower total score represents a more negative attitude (a worse outcome)
Empathic BehaviorBaseline (pre-intervention), end of intervention (week 3), and follow-up at one month post-intervention (week 7)Empathic behavior was measured using a Structured Empathic Behavior Rating Scale, which constructs and evaluates observable empathic behaviors exhibited by nursing assistants during direct resident caregiving interactions. The scale utilizes a standardized checklist to rate specific behavioral interactions. The total score ranges from a minimum of 12 to a maximum of 84. A higher total score indicates a higher frequency or better quality of demonstrated empathic behaviors (a better outcome), while a lower score represents fewer or poorer empathic behaviors.

Countries

Taiwan

Participant flow

Recruitment details

Participants were recruited from long-term care institutions in Taiwan. Six institutions were invited, four agreed to participate and provided institutional consent. A total of 109 individuals were assessed for eligibility, and 103 participants provided written informed consent prior to group assignment.

Pre-assignment details

Of the 109 individuals assessed for eligibility, six were excluded prior to assignment due to not meeting inclusion criteria (n=2), declining participation (n=3), or taking extended leave (n=1). A total of 103 participants were enrolled and assigned to study groups.

Baseline characteristics

Characteristic
Age, Continuous59.06 years
STANDARD_DEVIATION 10.67
Jefferson Scale of Empathy-Health Professions Version (JSE-HP) Score at Baseline100.83 Score
STANDARD_DEVIATION 14
Race and Ethnicity Not Collected0 Participants
Sex: Female, Male
Female
42 Participants
Sex: Female, Male
Male
8 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 500 / 53
other
Total, other adverse events
0 / 500 / 53
serious
Total, serious adverse events
0 / 500 / 53

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Jun 17, 2026