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Evaluation of a Residential In-Reach Program in Regional and Rural Australia

Evaluation of a Region-wide Residential In-Reach (RIR) Program in Regional and Rural Health Services: A Stepped-wedge Trial

Status
Recruiting
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06901167
Enrollment
100
Registered
2025-03-28
Start date
2025-05-01
Completion date
2026-06-30
Last updated
2025-05-30

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Acute Disease, Aged

Keywords

stepped-wedge trial, residential aged care home, residential in reach, hospital avoidance

Brief summary

Residential In-Reach (RIR) programs are designed to provide responsive care for residents in residential aged care homes (RACH) with the aim of avoiding unnecessary hospital transfers. The evidence for their clinical and cost-effectiveness and implementation has been established in urban settings, but there is a small amount of low-quality evidence for rural and regional settings. The Grampians Region Health Service Partnership Resi-In-Reach Redesign Committee will be implementing a new RIR program to be offered to all RACHs in the Grampians region, this project aims to evaluate the clinical and cost-effectiveness of this program, and its implementation in the rural and regional setting. A stepped-wedge trial will be conducted so that as the RIR program is gradually rolled-out across the region, outcomes can be compared in the same facilities across time and between different facilities. The primary outcome measure will be presentation to emergency departments and urgent care centres, and data will also be collected on other clinical outcomes and barriers and enablers of implementing the program. It is anticipated that there will be a reduction in hospital presentations, and a range of barriers and enablers unique to the rural and regional setting will emerge.

Interventions

OTHERResidential In-Reach Program

All enrolled residential aged care homes will be able to access the residential-in-reach (RIR) program intervention. The RIR program provides a consultation service from a central hospital to an aged care facility in the Grampians region in the state of Victoria, Australia. Aged care staff will make a telehealth referral to central hub, where a nurse practitioner will triage the patient and make recommendations (for example, monitor resident condition, more examples: comprehensive assessment for unwell residents, liaison with the General Practitioners for diagnosis and treatment plan, provide education and support to staff) or further referrals (for example, refer to geriatrician or call an ambulance).

Sponsors

Deakin University
CollaboratorOTHER
Monash University
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

This will be a stepped-wedge trial, in which all enrolled facilities and participants will receive the same intervention, but the intervention roll-out will be conducted in a sequential manner based on a randomised order. During the 14 months of the trial, all facilities and participants will receive the same intervention, but for different lengths of time depending on the randomisation.

Eligibility

Sex/Gender
ALL
Age
65 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Health services that have emergency departments and/or emergency care centres that admit residents from residential aged care homes (RACH) * RACHs that do not currently have access to RIR programs * health service staff who have been involved with the set-up and delivery of the RIR program, * RACH staff who have experience of or accessing the RIR service for residents at least once, * residents living at a RACH who has experienced receiving medical care from the RIR program and can provide informed consent, or a family member of the resident, * general practitioners whose case load includes residents from RACHs.

Exclusion criteria

• RACHs that already have access to a RIR program will be excluded

Design outcomes

Primary

MeasureTime frameDescription
Rate of presentations from residential aged care homes to emergency departments and emergency care centresFrom enrolment to the end of the trial for 14 monthsPrimary clinical effectiveness outcome Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home presentation to hospital each month Collection approach: Extraction from hospital records and extraction from residential aged care home systems

Secondary

MeasureTime frameDescription
Location of mortality in hospitalFrom enrolment to the end of the trial for 14 monthsSecondary clinical effectiveness outcome Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home presentation to hospital each month Collection approach: Extraction from hospital records and extraction from residential aged care home systems
Number of enablers to residential-in-reach program implementationFrom enrolment to 1 month after the end of the trial, for 15 monthsSecondary implementation outcome - collected once via semi-structured interviews with key stakeholders (health service staff, residential aged care home staff).
Stakeholder reported feasibility of the residential-in-reach program implementationFrom enrolment to 1 month after the end of the trial, for 15 monthsSecondary implementation outcome - collected once via semi-structured interviews with key stakeholders (health service staff, residential aged care home staff).
Stakeholder reported acceptability of the residential in-reach programFrom enrolment to the end of the trial for 14 monthsSecondary implementation outcome - collected via semi-structured interviews with key stakeholders (health service staff, residential aged care home staff, general practitioners, aged care home residents) after occasions of service on a monthly basis.
Stakeholder reported appropriateness of the residential in-reach programFrom enrolment to the end of the trial for 14 monthsSecondary implementation outcome - collected via semi-structured interviews with key stakeholders (health service staff, residential aged care home staff, general practitioners, aged care home residents) after occasions of service on a monthly basis.
Number of aged care staff who attend education sessions for the use of the residential in-reach programFrom enrolment to the end of the trial for 14 monthsSecondary implementation outcome - recorded attendance of education sessions for residential aged care home staff for the use of the residential in-reach program.
Number of adaptations made to the residential in-reach programFrom enrolment to the end of the trial foSecondary implementation outcome - documented adaptations made to the program during the trial period.
Days spent in hospital by aged care home residentFrom enrolment to the end of the trial for 14 monthsSecondary clinical effectiveness outcome Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home presentation to hospital each month Collection approach: Extraction from hospital records and extraction from residential aged care home systems
Number of barriers to residential-in-reach program implementationFrom enrolment to 1 month after the end of the trial, for 15 monthsSecondary implementation outcome - collected once via semi-structured interviews with key stakeholders (health service staff, residential aged care home staff).

Other

MeasureTime frameDescription
Number of times that the general practitioner is utilisedFrom enrolment to the end of the trial for 14 monthsCost-effectiveness outcome: number of times that the RACHs enrolled in this trial consults the general practitioner, both in-person and via telehealth, including in and out of hours consultations. Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home each month Collection approach: Extraction from residential aged care home records
Number of calls to Ambulance VictoriaFrom enrolment to the end of the trial for 14 monthsCost-effectiveness outcome: number of times the RACHs enrolled in this trial calls an ambulance for their residents. Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home each month Collection approach: Extraction from residential aged care home records and Ambulance Victoria records
Number of transfers to hospital via Ambulance VictoriaFrom enrolment to the end of the trial for 14 monthsCost-effectiveness outcome: number of times that Ambulance Victoria transfers a resident from one of the RACHs enrolled in this trial to hospital. Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home each month Collection approach: Extraction from residential aged care home records and Ambulance Victoria records
Number of times the residential in-reach program is utilisedFrom enrolment to the end of the trial for 14 monthsCost-effectiveness outcome: number of times the RACHs enrolled in this trial utilises the residential in-reach program, both in-person and via telehealth. Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home each month Collection approach: Extraction from hospital records
Number of times the Victorian Virtual Emergency Department is utilisedFrom enrolment to the end of the trial for 14 monthsCost-effectiveness outcome: number of times the RACHs enrolled in this trial uses the Victorian Virtual Emergency Department. Collection schedule: * Once at the end of the evaluation * At the level of each residential aged care home each month Collection approach: Extraction from residential aged care home records

Countries

Australia

Contacts

Primary ContactDai Pu
debbie.pu@monash.edu61 03 9904 4004
Backup ContactCatherine Huggins
kate.huggins@deakin.edu.au

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026