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Digital Rewards and Retention in a M-health App

Does Engagement in a Computerized M-Health Intervention Increase With Digital Rewards?

Status
Not yet recruiting
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06883773
Acronym
DIGITALRCT
Enrollment
177
Registered
2025-03-19
Start date
2025-03-15
Completion date
2025-09-01
Last updated
2025-03-19

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Attrition, Depression, Anxiety, Engagement, Stress, Transdiagnostic Psychopathology

Keywords

crypto, digital rewards, mHealth, attrition, CBT, NFT

Brief summary

Attrition and user engagement are two challenges that eHealth interventions struggle with. Attempts to address this have been previously made through gamification, instructional design and using different types of incentives. Overall, any type of reward, be it non-financial or monetary is better than the controls, but the latter usually produce a greater effect. It is also worth mentioning that having an affective value attached to the reward itself is also important to user retention and engagement. Given the ever-increasing interest in cryptocurrency and its current relevance, the present study - a randomized clinical trial with three arms - aims to compare cryptocurrency to non-monetary rewards regarding their effectiveness in reducing attrition and increasing engagement. In order to do this, a mental-health computerized intervention will be developed, in which the users will have to complete several modules, during which time they will be rewarded either with cryptocurrency, sweepstake rewards (e.g., vouchers), or nothing.

Detailed description

Albeit effective, eHealth interventions suffer from very high dropout rates. Finding novel ways in which to maximise user retention and engagement in such settings can be beneficial, and exploring cryptocurrency as a potential reward may be worthwhile, since motivation seems to increase as the reward is perceived as more meaningful by the recipient. The design is experimental, between-subjects, with one independent variable (the type of reward offered) and mental health (e.g., depression, anxiety, stress, and transdiagnostic constructs) as well as engagement and retention outcomes. Thus, three groups will be formed: two in which participants will be enrolled in the modular MOTO intervention and will receive different rewards, and one in which they will not receive any intervention or reward but will be evaluated as part of a waitlist control group. The modular MOTO intervention involves, in addition to the mentioned assessments, the completion of six weekly modules, each focused on specific aspects of mental health and containing exercises that may improve psychological well-being. These modules are automated, requiring no interaction with others (except for communication between participants and research team). Each of these modules contains the following: psychoeducational section(s) that participants must complete; a short test of 5-10 questions after each section to assess understanding of the material; (only for the first two groups); a link where they can obtain their rewards; the exercise corresponding to that module; the evaluation corresponding to that module.

Interventions

BEHAVIORALMultipurpose Online Tool

The intervention consists of 6 psychoeducational modules, on the Canvas teaching platform. They are automated, requiring no interaction with others (except for communication between participants and the team). Participants go through the psychoeducational modules, then do the corresponding exercise, and then access their rewards (if they belong to the experimental or comparative groups).

OTHERNo intervention

The participants will be assessed but without any intervention

Sponsors

University of Bucharest
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 60 Years
Healthy volunteers
Yes

Inclusion criteria

* English speaking

Exclusion criteria

\-

Design outcomes

Primary

MeasureTime frameDescription
Participant retentionFrom enrollment to the end of the 6 week interventionThe numbers of participants that get to finish the entire intervention

Secondary

MeasureTime frameDescription
The Depression, Anxiety and Stress Scale (DASS-21) - DepressionOn week 1 and week 6 of the interventionThe users will be assessed to see if the intervention decreases depression symptoms. Minimum value = 0 Maximum value = 21 (raw score); please note that scores are usually doubled in order to maintain consistency with the DASS-42, which would result in a maximum of 42. Higher scores on this subscale are associated with a worse outcome (i.e. depression symptoms), and a total score can be compounded across all 3 subscales, after doubling their raw scores. This total score is a general psychological distress score.
The Depression, Anxiety and Stress Scale (DASS-21) - AnxietyOn week 1 and week 6 of the interventionThe users will be assessed to see if the intervention decreases anxiety symptoms. Minimum value = 0 Maximum value = 21(raw score); please note that scores are usually doubled in order to maintain consistency with the DASS-42, which would result in a maximum of 42. Higher scores on this subscale are associated with a worse outcome (i.e. anxiety symptoms), and a total score can be compounded across all 3 subscales, after doubling their raw scores. This total score is a general psychological distress score.
The Depression, Anxiety and Stress Scale (DASS-21) - StressOn week 1 and week 6 of the interventionThe users will be assessed to see if the intervention decreases stress symptoms. Minimum value = 0 Maximum value = 21 (raw score); please note that scores are usually doubled in order to maintain consistency with the DASS-42, which would result in a maximum of 42. Higher scores on this subscale are associated with a worse outcome (i.e. stress symptoms), and a total score can be compounded across all 3 subscales, after doubling their raw scores. This total score is a general psychological distress score.
DSM-5 Self-Rated Level 1 Cross-Cutting Symptom Measure-AdultOn week 1 and week 6 of the interventionThis is a DSM-5-TR screener for symptoms, to provide additional information beyond the other secondary measures. Minimum score = 0 Maximum score = 8 (depression, mania, somatic symptoms, psychosis, repetitive thoughts and behaviors, personality functioning); 4 (anger, suicidal ideation, sleep problems, memory, dissociation); 12 (anxiety, substance use). A rating of mild (i.e., 2) or greater on any item within a domain (except for substance use, suicidal ideation, and psychosis) may serve as a guide for additional inquiry and follow up to determine if a more detailed assessment for that domain is necessary. For substance use, suicidal ideation, and psychosis, a rating of slight (i.e., 1) or greater on any item within the domain may serve as a guide for additional inquiry and follow-up to determine if a more detailed assessment is needed. A greater score is associated with a worse outcome.
User Engagement Scale - Short Version (UES-SF)From the first module to the last (from week 1 to 6)Score on how engaged the users feel while participating in the intervention - how satisfied and how much they value each intervention module. Minimum value = 1 Maximum value = 5 A higher score means a better outcome (i.e., a higher user engagement).
The Difficulties in Emotion Regulation Scale: Brief Version (DERS-16)On week 1 and week 6 of the interventionThis is a transdiagnostic factor that describes a person's management and control of emotional states. Minimum score = 16 Maximum score = 80 A greater score is associated with a worse outcome (i.e., more difficulty in reglating emotions)
Ruminative Response Scale (RRS-10)On week 1 and week 6 of the interventionThis is a transdiagnostic factor that describes a person's tendency to continually focus on negative emotions, experiences and thoughts. Minimum score = 10 Maximum score = 40 A higher score is associated with a worse outcome (i.e., more intense ruminations)
Automatic Thoughts Questionnaire (Short Version) - ATQ -8On week 1 and week 6 of the interventionThis is a transdiagnostic contruct that describes thoughts that occur spontaneously, triggered either by external or internal states of events. Minimum score = 8 Maximum score = 40 A higher score is associated with a worse outcome (i.e., greater frequency of negative automatic thoughts)
The Cognitive Fusion Questionnaire (CFQ-7)On week 1 and week 6 of the interventionThis is a transdiagnostic construct that measures how much people get entangled and immersed in their thoughts and beliefs. Minimum score = 7 Maximum score = 49 A higher score is associated with a worse outcome (i.e., a stronger tendency towards cognitive fusion, becoming more entangled with one's own internal experiences and thoughts)
The Intolerance of Uncertainty Scale: Short Version (IUS-12)On week 1 and week 6 of the interventionThis is a transdiagnostic mental health factor that describes an individual's distress and ability to negatively perceive uncertainty as a whole. Minimum score = 12 Maximum score = 60 A greater score is associated with a worse outcome (i.e., more intense intolerance of uncertainty)

Countries

Romania

Contacts

Primary ContactCezar Giosan, PhD
giosan@outlook.com+40730908050

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026