Primary Health Care
Conditions
Brief summary
The goal of this study is to reduce the inappropriate use of the Emergency Medical System in Bergamo. The main question it aims to answer is: can a Community-Based Primary Health Care Project impact on the use of the Emergency Medical System in Bergamo? Monthly changes in urgent calls to the Emergency Medical System will be analysed.
Interventions
Mediation between citizens and health workers to allow an orderly and appropriate use of social and health services
Sponsors
Study design
Eligibility
Inclusion criteria
* Urgent Emergency Medical System call
Exclusion criteria
* Non-urgent Emergency Medical System call
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Number of inappropriate access to Medical Emergency System | during the intervention | Mediation between citizens and health workers to allow an orderly and appropriate use of social and health services and responding to the needs of the population, designing and implementing experimental activities to contrast the epidemic and promote health. |
Countries
Italy