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A Chatbot to Support Substance Use Recovery

A Conversational Agent to Support Follow-up Care for Individuals in Recovery for Substance Use Disorder

Status
Recruiting
Phases
Phase 1Phase 2
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06845878
Enrollment
55
Registered
2025-02-25
Start date
2025-03-07
Completion date
2025-09-30
Last updated
2025-03-12

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Opiate-Related Disorders, Opiate Substitution Treatment

Brief summary

The goal of this clinical trial is to learn if/how an AI chatbot can support patients who in recovery for substance use, specifically those who are receiving medication for opioid use disorder. Can the chatbot help lower drug use? Can the chatbot help improve clinical appointment adherence? Can the chatbot help patients build self-efficacy in leading their own recovery journey? Will the chatbot help reduce workload burden for primary care teams? Can the chatbot serve as a safe, useful and engaging tool to support patients? Researchers will investigate the effects of using a chatbot to support follow-up care for patients in opioid use recovery. Participants will: * Receive access to a chatbot for 12 weeks that they can use to prepare for upcoming clinical appointments, find community resources, learn about urge-surfing and wellness techniques, and query for assistance with other recovery-related information and tasks * Complete surveys and provide user feedback

Interventions

OTHERchatbot

Participants will: * Participate in a baseline session to complete an initial survey and get trained on using the chatbot * Use the chatbot for 12 weeks and submit a brief weekly survey to provide feedback * Complete a final survey to provide substance use and health information as well as give feedback on the experience using the chatbot * Allow access to a limited set of demographic, substance use and health information in electronic health record for study analyses and context.

Sponsors

National Institute on Drug Abuse (NIDA)
CollaboratorNIH
University of California, Los Angeles
CollaboratorOTHER
Massachusetts General Hospital
CollaboratorOTHER
Dimagi Inc.
Lead SponsorINDUSTRY

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

Pre-Post Intervention

Eligibility

Sex/Gender
ALL
Age
18 Years to 65 Years
Healthy volunteers
No

Inclusion criteria

* 18-65 years old * Comfortable with reading, understanding, and communicating in English * Receiving medication treatment for OUD at MGH? * Able to participate in a remote interview? * Own or have reliable access to Wi-Fi or a cellular network * Willing to use a mobile device to access the chatbot?

Exclusion criteria

* Has any cognitive, visual, or auditory impairments that may prevent the participant from using the chatbot on a mobile device? * Unstable medical condition that compromises the ability to safely participate

Design outcomes

Primary

MeasureTime frameDescription
Change in self-efficacy for managing chronic conditions (Social Interactions)12 weeksPROMIS Short Form 8a (Social Interactions); scored from 8-40 with higher scores indicating higher confidence with managing social interactions
Change in SUD severity12 weeksAddiction Severity Index (ASI) Drugs composite score; Scored 0-7 with higher scores indicating increasing severity
Change in psychological health (Anxiety)12 weeksGeneral Anxiety Disorder-7 (GAD-7); scored 0-21 with higher scores indicating increasing anxiety
Change in psychological health (Depression)12 weeksPatient Health Questionnaire-8 (PHQ-8); scored 0-24 with higher scores indicating more severe depression
Change in self-efficacy for managing chronic conditions (Emotions)12 weeksPROMIS Short Form 8a (Managing Emotions); scored from 8-40 with higher scores indicating higher confidence managing emotions

Secondary

MeasureTime frameDescription
Change in social needs12 weeksAccountable Health Communities Health-Related Social Needs (AHC HRSN) screening; higher scores indicate higher unmet social needs
Chatbot usabilityEnd of 12 week interventionChatbot Usability Questionnaire (CUQ); scored 0-100 with higher scores indicating higher usability
User SatisfactionEnd of 12 week interventionNet Promoter Score (NPS); scored -100 to 100 with higher scores indicating higher user satisfaction
Change in quality of life12 weeksWorld Health Organization Quality of Life (WHOQoL-BREF) Assessment; higher scores indicate higher quality of life

Countries

United States

Contacts

Primary ContactDimagi Study Team
studies@dimagi.com617-649-2214

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026