Thoracic Diseases
Conditions
Brief summary
Patient satisfaction is considered a subjective indicator of the quality of care provided during a hospital course. Identifying the factors that affect patient satisfaction across remains essential. Recognizing the growing importance of this metric in assessing medical performance, this study aimed to evaluate the satisfaction and associated factors among inpatients of the thoracic surgery unit of a tertiary care government hospital in Nepal.
Detailed description
A cross-sectional analysis of satisfaction levels was conducted among 122 patients consecutively admitted to the Thoracic Surgery unit. Data were collected by interview using a questionnaire of 23 domains scored on a 4-point Likert scale, adapted from the Health Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey. Descriptive and inferential statistics (independent t-test and Chi-square test) were used for data analysis.
Interventions
None listed
Sponsors
Tribhuvan University Teaching Hospital, Institute Of Medicine.
Study design
Observational model
CASE_ONLY
Time perspective
CROSS_SECTIONAL
Eligibility
Sex/Gender
ALL
Healthy volunteers
No
Inclusion criteria
* all patients (or the guardian if the patient was less than 18 years, or could not consent for some reason) admitted to the study site during the study period
Exclusion criteria
* refusing to participate, who were hospital staff or their close family members, and those who could not be contacted for interview
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Scores of different domains of care received from nurses, doctors and hospital environment | upto 48 hours after discharge | to assess the satisfaction of inpatients and the factors affecting them in the Thoracic Surgery Service |
Countries
Nepal
Outcome results
None listed