Healthcare Worker, Highly Stressful Situations, Job Stress, Occupational Health, Resilience, Well-being At Work
Conditions
Brief summary
The main objective of this preparatory action (experimental study without control group, before and after measurements) is to develop and test the feasibility of the e-Resilience tool in a relevant environment (TRL6). This web-based tool has been designed to facilitate the work of the top and middle management of healthcare institutions to strengthen the resilience of their teams to face critical situations inherent to healthcare activity. The main questions it aims to answer are: 1. Which components of the e-Resilience intervention need to be improved? 2. Does the e-Resilience tool improve the knowledge of middle managers in healthcare institutions on specific techniques and strategies to strengthen the resilience of the professionals and teams under their care? 3. Is the e-Resilience tool helpful and applicable to clinical settings in the opinion of middle managers in healthcare institutions? Participants in the study are middle management and healthcare professionals from primary care centres and hospitals in the Valencian Community (Spain). A group of experts review the components of the intervention/tool to improve its adaptability to clinical settings. Subsequently, a sample of healthcare professionals and middle managers complete the intervention by answering a knowledge questionnaire before and after the intervention and a survey to evaluate the tool. There is no control group.
Interventions
Training intervention on tools and strategies to strengthen the resilience of work teams in healthcare centres.
Sponsors
Study design
Intervention model description
Participants voluntarily adhere to the intervention. The intervention consists of the review and use of the e-Resilience tool. It is a toolkit that provides training in skills to strengthen the resilience of teams working in healthcare institutions. Participants complete knowledge questionnaires before and after the intervention. There is no control group.
Eligibility
Inclusion criteria
* Healthcare professionals and middle management in active healthcare institutions.
Exclusion criteria
* Inability to complete the web-based intervention due to access difficulties or lack of digital literacy.
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Number of incorporations and adaptations necessary for the validation of e-Resilience in a relevant environment. | 5 months | Number of change proposals of the expert group to adapt the tool to the target environments' needs and enhance its applicability. |
| Hits on resilience knowledge questionnaire (pre-intervention). | 3 months | Number of correct answers to questions on knowledge of models, techniques, tools and strategies for building resilience in clinical settings. |
| Hits on resilience knowledge questionnaire (post-intervention). | 3 months | Number of correct answers to questions on knowledge of models, techniques, tools and strategies for building resilience in clinical settings. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Willingness to recommend e-Resilience. | 3 months | I will recommend the intervention to other colleagues (scale 1-5, where 1 = strongly disagree and 5 = strongly agree). |
| Usefulness and applicability of the e-Resilience tool. | 3 months | Usefulness and applicability of the e-Resilience tool (scale 1-5, where 1 = not useful or applicable at all and 5 = fully useful and applicable). |
| Overall satisfaction with the e-Resilience intervention. | 3 months | Overall satisfaction with the e-Resilience intervention (scale 0-10, where 0 = not at all satisfied and 10 = completely satisfied). |
| Willingness to use e-Resilience in the future. | 3 months | I will apply any of the tools or strategies learned to strengthen individual, team or organisational resilience in my work environment. (scale 1-5, where 1 = strongly disagree and 5 = strongly agree). |
| Clarity of the e-Resilience tool components. | 3 months | Clarity of the e-Resilience tool components (scale 1-5, where 1 = not clear at all and 5 = totally clear). |
| Perception of improvement of own capacity to strengthen the resilience of healthcare teams. | 3 months | The contents of the course have allowed me to learn strategies to strengthen the resilience of the professionals or teams in my charge (scale 1-5, where 1 = strongly disagree and 5 = strongly agree). |
Countries
Spain