Health Care Utilization, Patient Satisfaction
Conditions
Brief summary
Women admitted to the maternal and fetal medicine unit are often discharged after a short hospital stay. The routine work in the department is prioritized such that the discharge letter are written. In the last year the Apollo mobile application (app) was introduced. It contains general information on the medical center and the maternal and fetal unit department as well as the medical records, laboratory results and summary and discharge letters. The Apollo app is used in the maternal and fetal unit in the discharge process so the patient can receive the discharge letter in the app and does not need to wait until the discharge letter is written. It is not known whether this process is more effective than the regular discharge process and patients' satisfaction was not assessed previously. In the present study we will compare discharge data, satisfaction and safety of discharging using the Apollo app versus the routine process.
Interventions
OTHERDischarge using Apollo application
Discharge using Apollo application
OTHERRegular discharge
Discharge with the regular process
Sponsors
The Baruch Padeh Medical Center, Poriya
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE
Eligibility
Sex/Gender
FEMALE
Age
18 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* Women who are admitted to the maternal and fetal medicine unit with the intention to be discharged before delivery * 18 years old and older * Consent to participate * Owner of a smart phone * Consent to download the Apollo app
Exclusion criteria
* Delivery during her admission * Doesn't own a smart phone * Refusal to download to Apollo app * Refusal to participate
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| The mean time needed from discharge decision until the actual discharge | up to 24 hours from discharge decision |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Satisfaction rate from the discharge method | Within a week following discharge from the department | Satisfaction rate from the discharge method assessment using a questionnaire |
| The rate of participants with any technical difficulties to receive the discharge letter and reasons | Within a week following discharge from the department using a questionnaire | The rate of participants with any technical difficulties to receive the discharge letter and reasons using a questionnaire |
| The rate of participants with missed information that required the patient to seek medical help | Within a week following discharge from the department using a questionnaire | The rate of participants with missed information that required the patient to seek medical help using a questionnaire |
| The rate of participants with discrepancies between the discharge recommendations written in the final discharge letter and the Form for discharge and consent to receive a discharge letter, using application and details regarding the discripancies | Within a week following discharge from the department | — |
Countries
Israel
Contacts
Primary ContactEnav Yefet
Outcome results
None listed