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User Testing of an End of Life Medication Support Intervention for Lay Carers (Palliate).

User Testing of the Palliate Intervention, Supporting Lay Carers to Prepare and Administer Anticipatory Medications to Loved Ones at Home at the End of Life.

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06526637
Enrollment
30
Registered
2024-07-30
Start date
2024-09-26
Completion date
2025-11-01
Last updated
2026-03-27

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

End of Life, Support, Family

Keywords

Palliative Care

Brief summary

The aim of this study is to evaluate the acceptability, safety and efficiency of the Palliate intervention. The Palliate intervention is a nurse-led process that includes training and documentation materials to support lay carers in administering top up medications to loved ones at the end of life at home. The Palliate intervention was designed based on the CARiAD\* intervention using user testing and has been successfully piloted and rolled out in Central and North West London National Health Service (NHS) Foundation Trust. \*CARer-ADministration of as-needed sub-cutaneous medication for breakthrough symptoms in homebased dying patients.

Interventions

OTHERPaper Package

Paper based (as per current practice at Central and North West London (CNWL) NHS Foundation Trust) version of Palliate.

OTHERV1 + Preparation Sheet

Paper based version of Palliate plus a preparation sheet, that provides visual cues as to what equipment is required for the preparation and administration of the medications.

OTHERV2 + Video Training

Hybrid - paper based materials, preparation sheet, and video instructions available via an interactive portable document format (PDF) version of the training materials.

Sponsors

Imperial College London
Lead SponsorOTHER
Oak Foundation
CollaboratorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Intervention model description

The study will use direct observational methods in a workshop setting. Participants will be randomised to receive one of three Palliate training and material versions. Randomisation will be completed ahead of study commencement using a random number generator to allow the researcher time to prepare and set up the selected training information and materials. Randomisation will be conducted in blocks of three to ensure an even number randomised to each of the study arms (intervention version 1,2 and 3).

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Individuals aged 18 years or older and able to communicate in English.

Exclusion criteria

* Individuals aged less than 18 years old and/or unable to communicate in English.

Design outcomes

Primary

MeasureTime frameDescription
AcceptabilityThrough study completion per participant (≤ 5 weeks)Participant scores of acceptability of the intervention as per the responses on the Theoretical Framework of Acceptability (TFA) questionnaire. Free text or verbal responses noted when completing the questionnaire will be thematically analysed as informed by the TFA. The TFA questionnaire is an eight-item questionnaire. Raw total scores range from 8 (the worst possible score) to 40 (the best possible score).

Secondary

MeasureTime frameDescription
UsabilityThrough study completion per participant (≤ 5 weeks)Participant scores of usability as per the System Usability Scale (SUS) questionnaire. The SUS is a ten-item attitude Likert scale giving a global view of subjective assessments of usability. Scores range from 0 (the worst possible score) to 100 (the best possible score).
Incidence of errorThrough study completion per participant (≤ 5 weeks)Medication Error will be defined as any of the following - Wrong medication Wrong dose - if \>10% deviation from the prescribed dose. Wrong indication - was the selected medication and dose correct for the symptoms presented. Administration error - incorrect process of administration Documentation error - failure to document or incorrect documentation. (Wrong patient- n/a, Wrong route- n/a, Wrong concentration- n/a, Wrong diluent- n/a)
EfficiencyThrough study completion per participant (≤ 5 weeks)Time taken to prepare and administer each medication. This will be defined as - Start = the moment the participant begins reading the scenario Finish = the moment the medication has been administered Time for documentation will also be recorded.
Factors contributing to error, potential errors and acceptability of the interventionThrough study completion per participant (≤ 5 weeks)Hierarchical Task Analysis - The workflow of reading the scenario, through to preparation, administration and documentation of the medications will be micro-analysed and mapped. Medication events that are found to be erroneous, take longer than anticipated or deem to be problematic by the participant or researcher/s will be analysed against the workflow map to identify which step in the process was the likely cause of the issue.
Learnability/ Retained learningThrough study completion per participant (≤ 5 weeks)Differences in the incidence of error and time to complete task between a, each medication preparation and administration and b, between the first and second visit.
Actual and perceived barriers and opportunities from the participants regarding the use of the Palliate interventionThrough study completion per participant (≤ 5 weeks)Guided by the theoretical framework of acceptability- Short semi-structure interviewers following participation in the user testing. And/or completion of a questionnaire with a combination of open and closed questions.

Countries

United Kingdom

Contacts

PRINCIPAL_INVESTIGATORLeila Shepherd, PhD

Imperial College London

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Mar 28, 2026