Skip to content

A Portal-based Advance Care Planning Intervention Among Community-Dwelling Persons Living With Cognitive Impairment

A Portal-based Advance Care Planning Intervention Among Community-Dwelling Persons Living With Cognitive Impairment

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06509373
Acronym
Portal-Voice
Enrollment
300
Registered
2024-07-19
Start date
2024-08-19
Completion date
2025-06-27
Last updated
2026-08-31

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Advanced Care Planning

Keywords

Advance Care Planning, Mild Cognitive Impairment, Dementia, Patient Portal

Brief summary

The purpose of this research is to examine the feasibility of using a patient portal based advance care planning (ACP) tool to improve ACP discussions and documentation in persons living with cognitive impairment in outpatient primary care.

Detailed description

The goal of this study is to explore whether sending a portal-based ACP tool (called ACPVoice) paired with a motivational message within the patient portal before a routine primary care physician visit can improve ACP discussions and documentation within the electronic health record among persons living with cognitive impairment in outpatient primary care.

Interventions

BEHAVIORALAdvance Care Planning Tool - ACPVoice

Eligible patients will be sent a secure MyChart message with a motivational message asking them to complete the advance care planning tool (ACPVoice) with their care partner/surrogate decision-maker or loved one before their upcoming primary care visit. The ACPVoice tool will be attached electronically to the mychart message. A reminder message will be sent to an non-responders with a different motivational message.

BEHAVIORALStandard of Care for Advance Care Planning

Patients will have access to the standardized advance care planning questionnaires readily available already within their mychart account which is part of standard of care.

Sponsors

Wake Forest University Health Sciences
Lead SponsorOTHER
National Institute on Aging (NIA)
CollaboratorNIH

Study design

Allocation
NON_RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
65 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Age 65 years old and older * Diagnosis of recognized or probable mild cognitive impairment or mild dementia or elevated eRADAR score * Completed visit with their primary care provider (PCP) within the past 12 months and have upcoming PCP visit in next 6 months * Have an active patient portal account

Exclusion criteria

* Lives in a long-term care facility * Severe vision impairment/blindness (as they need to be able to read portal messages) * Enrolled in hospice * Lacks decisional capacity as deemed by PCP

Design outcomes

Primary

MeasureTime frameDescription
Engagement RateUp to month 6Percentage of participants who open the advance care planning tool (ACPVoice) mychart message
Percentage of Intervention CompletionUp to month 6In the ACPVoice arm, completion was defined as completion of the ACPVoice questionnaire following outreach through the patient portal and follow-up reminders. In the Standard of Care arm, completion was defined as completion of the standard Epic ACP questionnaire (ACP For My Care Team Questionnaire) available through the patient portal without additional prompting or outreach.

Secondary

MeasureTime frameDescription
Advance Care Planning Documentation Rates by Primary Care Providers12 months pre intervention, up to month 6 post interventionNumber of participants with documentation of advance care planning within the electronic health record by primary care provider. Preintervention data collected from a chart review after participant enrolled in study.
Rate of Advance Care Planning Billing Code Usage12 months pre intervention, up to month 6 post interventionNumber of participants with advance care planning billing code usage (CPT codes 99497, 99498; HCPCS codes 1123, 1124). Data collected from a chart review after participant enrolled in study.
Rate of Documented Designated Surrogate Decision Maker12 months pre intervention, month 6 post interventionNumber of participants with a documented designated surrogate decision maker in the electronic health record. Data collected from a chart review after participant enrolled in study.

Countries

United States

Contacts

PRINCIPAL_INVESTIGATORJennifer Gabbard, MD

Wake Forest University Health Sciences

Baseline characteristics

Characteristic
Age, Continuous80.53 years
STANDARD_DEVIATION 8.36
Ethnicity (NIH/OMB)
Hispanic or Latino
2 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
148 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants
Race (NIH/OMB)
American Indian or Alaska Native
1 Participants
Race (NIH/OMB)
Asian
2 Participants
Race (NIH/OMB)
Black or African American
39 Participants
Race (NIH/OMB)
More than one race
0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants
Race (NIH/OMB)
White
244 Participants
Sex: Female, Male
Female
185 Participants
Sex: Female, Male
Male
62 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
4 / 1500 / 150
other
Total, other adverse events
0 / 1500 / 150
serious
Total, serious adverse events
0 / 1500 / 150

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Sep 1, 2026