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Effectiveness of a Mobile Application in Improving Employees' Social Well-being.

Työntekijöiden Sosiaalisen Hyvinvoinnin lisääminen Mobiilisovelluksen Avulla (Effectiveness of a Mobile Application in Improving Employees' Social Well-being)

Status
Active, not recruiting
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT06495801
Enrollment
1012
Registered
2024-07-11
Start date
2024-09-20
Completion date
2025-08-01
Last updated
2025-05-02

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Depressive Symptoms, Loneliness, Social Isolation, Social Support

Keywords

loneliness, work well-being, social well-being

Brief summary

The goal of this cluster randomized controlled trial is to learn if using Frendie PRO mobile application at workplaces improves social well-being in employees. The main questions it aims to answer are: Does using Frendie PRO mobile application at work for 6 months reduce loneliness in employees? Does using Fendie PRO mobile application at work for 6 months reduce social isolation in employees? Researchers will compare employees from workplaces that use the Frendie PRO mobile application to employees from workplaces that do not use the mobile application to see if there are differences in their levels of social well-being (loneliness, social isolation, perceived social support, depressive symptoms). Participants will be given access to the Frendie PRO mobile application and encouraged to use it by employers.

Detailed description

Participants will be recruited from workplaces that use the Frendie PRO mobile application. After collecting baseline data, each workplace will be randomly assigned to treatment or control conditions. The unit of randomization is a workplace (or a team or department in bigger organizations). The intervention group will be encouraged to download and start using the Frendie PRO mobile application. The control group will be informed of the date when they will have access to it (six months after the baseline). Both groups are asked to participate in two follow-ups - a 3-month follow-up and a 6-month follow-up.

Interventions

BEHAVIORALFrendie PRO mobile application

Frendie PRO mobile application offers employees an environment to manage their social relationships, organize leisure activities, and discuss personal or work-related matters.

Sponsors

Finnish Work Environment Fund
CollaboratorOTHER
University of Eastern Finland
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
NONE

Masking description

The baseline data collection is conducted before randomization. No masking will be used after the randomization.

Intervention model description

Participants of the intervention group are given access and encouraged to use Frendie PRO mobile application

Eligibility

Sex/Gender
ALL
Age
16 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* All employees working at the company/team/department participating in the study and starting to use the Frendie PRO mobile application within the study period. * Ability to fill the questionnaires online in Finnish

Exclusion criteria

* incapable of using questionnaire online * does not know Finnish well enough to answer the questions

Design outcomes

Primary

MeasureTime frameDescription
LonelinessWill be measured three times: baseline, 3-month follow-up and 6-month follow-upUniversity of California, Los Angeles (UCLA) Loneliness Scale
Social IsolationWill be measured three times: baseline, 3-month follow-up and 6-month follow-upThe Social Isolation scale was modified from an index used by Christiansen et al. (2021). Christiansen and colleagues, in turn, created it inspired by the detailed Social Network Index created by Berkman and Syme (1979). Communication frequency with the following groups is measured: * family members who live elsewhere * friends * colleagues or fellow students at the workplace/school and outside of the workplace/school * neighbors and local community * people from social clubs, hobby groups, and religious organisations at and outside the meetings.

Secondary

MeasureTime frameDescription
Social supportWill be measured three times: baseline, 3-month follow-up and 6-month follow-upOslo Social Support Scale
Depressive symptomsWill be measured three times: baseline, 3-month follow-up and 6-month follow-upPatient Health Questionnaire-9 (PHQ9)
Workplace lonelinessWill be measured three times: baseline, 3-month follow-up and 6-month follow-upSpecific scale regarding loneliness experienced at workplaces. Includes 5 items that are modified from the UCLA loneliness scale. It was validated in Finnish adult population. Please see Kemppinen and Tanskanen (2023) for full description: Kemppinen, S., Tanskanen, J., 2023. Suomenkielisen työyksinäisyysmittarin validointi etä- ja hybridityöläisillä (Eng title: Validation of Finnish loneliness at work scale with remote and hybrid worker sample). Psykologia 58, 198-219.

Other

MeasureTime frameDescription
Activity and behavior on the application6 monthsEach individual user's activity on the mobile application will be measured. The data will be used for additional analyses.

Countries

Finland

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026