Patient Non Attendance to Medical Care
Conditions
Keywords
No Show Patients, Patient Non Attendance, Patient absenteeism, Patient compliance
Brief summary
Ecological time-series study using secondary databases.
Detailed description
A time-series study will be conducted to evaluate nonattendance over time. The unit of analysis will be the appointment.
Interventions
None listed
Sponsors
Hospital Italiano de Buenos Aires
Study design
Observational model
ECOLOGIC_OR_COMMUNITY
Time perspective
RETROSPECTIVE
Eligibility
Sex/Gender
ALL
Age
0 Years to 110 Years
Inclusion criteria
* Appointments scheduled for outpatient medical care across all settings and specialties from January 1, 2016, to December 31, 2023
Exclusion criteria
* Cancelled appointments, including cancellations made by the patient, medical team, and the appointment management system. * Appointments that do not correspond to scheduled in-person care (Teleconsultations, * Appointments for walk-in demand). * Scheduled appointments that are not for medical care (Health coverage or specialties that do not correspond to scheduled medical care, Appointments for procedures, * Appointments for complementary exams, Appointments for treatments such as speech therapy, physiotherapy, or other therapies). * Spontaneous overflow appointments where the patient spontaneously presents for care at that moment. These appointments cannot be absent as the present and the appointment are assigned simultaneously. * System errors that do not correspond to actual patient medical care appointments (Duplicate cancellations, Appointments where patient and physician coincide).
Design outcomes
Primary
| Measure | Time frame |
|---|---|
| Describe the behavior over time of the nonattendance proportion in scheduled outpatient medical appointments for in-person medical care over an 8-year period (globally and by subgroups: gender, age, medical specialty, and medical coverage). | 2016 to 2023 |
| Evaluate temporal trends and changes (joinpoints) in the absenteeism proportion in scheduled outpatient medical appointments for in-person medical care over the same period. | 2016 to 2023 |
Countries
Argentina
Outcome results
None listed