Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage

Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage: A Randomized Trial to Identify and Implement Effective Outreach Solutions

Status

Withdrawn

Phases

Unknown

Study type

Observational

Source

ClinicalTrials.gov

Registry ID

NCT06342388

Enrollment

Registered

2024-04-02

Start date

2024-07-31

Completion date

2026-06-30

Last updated

2024-04-09

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

No Medicaid Coverage

Keywords

Medicaid

Brief summary

The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?

Interventions

None listed

Study design

Observational model

CASE_ONLY

Time perspective

PROSPECTIVE

Eligibility

Sex/Gender

ALL

Age

65 Years to No maximum

Healthy volunteers

Inclusion criteria

* Eligible for Medicaid * Lost Medicaid coverage between June 2024 and November 2025

Exclusion criteria

* Preferring a language other than English, Spanish, or Hmong * No working phone number

Design outcomes

Primary

Measure	Time frame	Description
Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call	3 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.

Secondary

Measure	Time frame	Description
Duration of coverage gaps	6 months	Duration of gaps will be measured using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call	6 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.
Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call	6 months	Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty.

Outcome results