No Medicaid Coverage
Conditions
Keywords
Medicaid
Brief summary
The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are: 1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons? 2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?
Interventions
OTHEROutbound phone call
Participants will receive either a live or pre-recorded outbound phone call
Sponsors
University of Wisconsin, Madison
Covering Wisconsin
Arnold Ventures
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
NONE
Eligibility
Sex/Gender
ALL
Age
50 Years to No maximum
Healthy volunteers
No
Inclusion criteria
* Eligible for Medicaid * Lost Medicaid coverage between June 2024 and November 2025
Exclusion criteria
* Preferring a language other than English, Spanish, or Hmong * No working phone number
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Number of people who successfully renew their Medicaid coverage within 3 months of receiving the live outbound call | 3 months | Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Duration of coverage gaps | 6 months | Duration of gaps will be measured using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty. |
| Number of people who successfully renew their Medicaid coverage within 6 months of receiving the live outbound call | 6 months | Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty. |
| Number of people who successfully renew their Medicaid coverage within 6 months of receiving the pre-recorded outbound call | 6 months | Numbers will be counted using Wisconsin administrative data on Medicaid enrollment housed at the UW Institute for Research on Poverty. |
Countries
United States
Contacts
CONTACTDan Sacks, PhD
PRINCIPAL_INVESTIGATORRebecca Myerson, PhD
Emory University
PRINCIPAL_INVESTIGATORDan Sacks, PhD
University of Wisconsin, Madison
Outcome results
None listed