Communication Barriers
Conditions
Keywords
Communication barriers, Prehospital emergency medicine, Emergency medicine, Emergency physician
Brief summary
50 responsive patients with language barriers will be included in this study. The prehospital emergency physician will start video-interpreting via a tablet. Feasibility, quality of communication, usability as well as changes in diagnosis and treatment will be gathered and analysed.
Interventions
None listed
Sponsors
Study design
Eligibility
Inclusion criteria
* adult patients, at least 18 years old * awake, responsive patients * language barrier (Albanian, Dari, Romanian, Turkish, Modern Standard Arabic, Arabic, Farsi, Russian, Hungarian, Bosnian-Croatian-Serbian, Kurdish (Kurmanci), Slovakian, Bulgarian, Polish, and Czech)
Exclusion criteria
* unconscious patients * out-of-hospital cardiac arrest patients * delay of treatment or transportation due to e-interpreting * refusal of video-interpreting by the patient
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Technical Feasibility | Immediately after use of video-interpreting | The technical feasibility endpoint evaluates the possibility of video-interpreting. The occurrence of technical problems will be reported. |
| Usability of video-interpreting | Immediately after use of video-interpreting | The usability will be evaluated after the rescue mission by the prehospital emergency doctor using a questionnaire including following items on a 7-point Likert scale (strongly disagree to strongly agree): * Video-translation was easy to use. * I feel comfortable to use video-translation during the situation. * The amount of time involved to use video-translation has been fitting for me. * I would use video-translation again. * Video-translation was useful for my healthcare practice in this situation. |
| Impact on emergency physician's decisions | Immediately after use of video-interpreting | The impact of video-translation will be evaluated regarding alteration of medical history, treatment or target hospital. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Demographic parameters | Immediately after use of video-interpreting | Following characteristics of the patients will be recorded: Age, Gender, primary diagnosis of the prehospital emergency physician |
Countries
Austria