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Genetic Counseling Service Delivery and Outcomes in Diverse and Underserved Populations

Genetic Counseling Service Delivery and Outcomes in Diverse and Underserved Populations

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT06212310
Enrollment
419
Registered
2024-01-18
Start date
2022-02-01
Completion date
2023-12-31
Last updated
2024-12-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Genetic Predisposition

Keywords

genetic counseling service delivery

Brief summary

This 2-arm prospective, randomized, controlled clinical trial compared outcomes of telephone genetic counseling (intervention) versus in-person genetic counseling (control) in an underserved, multilingual patient population referred for cancer genetic counseling at two North Texas safety-net hospitals. The main question\[s\] it aims to answer are: * Is telephone genetic counseling equal to in-person genetic counseling in the patient reported outcomes? Cancer genetics knowledge, attitude towards GT, and informed choice as well as GC-specific empowerment. * Is telephone genetic counseling-based clinical outcomes the same as in-person genetic counseling for visit completion and testing rates? Participants will be randomized to either in-person or telephone genetic counseling arm and complete standard of care genetic counseling visit process where testing is offered. Both arms will complete a series of surveys to assess the outcomes of interest.

Detailed description

The overarching goal of this pilot prospective randomized controlled study is to compare patient-reported and clinical operations outcomes between in-person genetic counseling (IPGC - control) and telephone-based genetic counseling (TGC - intervention) in an indigent English or Spanish-speaking population seeking genetic counseling for hereditary cancer syndromes to create a framework for effective and efficient genetic service delivery in these populations nationally. General genetic education and principles will be conveyed through a standard genetic counseling session including a pre-test education video in both the TGC and IPGC arms. The primary project objectives are to compare the following outcomes between the IPGC and TGC study arms. Aim 1: Patient reported outcomes - A. Patient satisfaction with genetic counseling visit; B. Knowledge of basic principles of cancer genetics and implications of genetic testing for personal healthcare and relatives. Secondary objectives for this aim are: 1. Patient ability to make informed choice; and 2. Genetic counseling-specific empowerment outcomes. Aim 2: Clinical outcomes - visit completion rate; Secondary objectives are: 1. Genetic testing completion rate; and 2. Genetic testing cancelation/failure rate. Investigators hypothesize that patients in the TGC arm will not have significant differences in knowledge, satisfaction, informed choice or genetic counseling-specific empowerment compared to the IPGC arm. Investigators also expect significantly increased visit completion rate and lower test completion rate in the TGC arm compared to the IPGC arm, but no significant difference in sample failure rate.

Interventions

None listed

Sponsors

National Society of Genetic Counselors
CollaboratorOTHER
University of Texas Southwestern Medical Center
Lead SponsorOTHER

Study design

Observational model
COHORT
Time perspective
PROSPECTIVE

Eligibility

Sex/Gender
ALL
Age
18 Years to 100 Years
Healthy volunteers
No

Exclusion criteria

* Patients who are English or Spanish-speaking * Adults (18 years and older) * Patients scheduled for cancer genetic counseling * Patients must either be uninsured or have Medicaid * Patients must have no prior germline genetic testing or cancer genetic counseling * Patients must have a working telephone number and valid e-mail address * Patients must have Internet access to complete electronic study surveys, and receive study-related documents electronically

Design outcomes

Primary

MeasureTime frameDescription
Change in Knowledge ScoreMMIC Survey administered within 7 days prior to and post-genetic counseling visitMeasure change in knowledge of basic principles of cancer genetics and implications of genetic testing for personal healthcare and relatives pre- and post- genetic counseling using the Multi-dimensional Model of Informed Choice (MMIC) scale knowledge score, with minimum and maximum scores of 0 and 8 respectively, and higher scores correlated with better knowledge
Patient Reported Outcome of Patient SatisfactionGCSS survey administered within 7 days post-genetic counseling visitMeasure patient-reported patient satisfaction with genetic counseling visit using the Genetic Counseling Satisfaction Scale (GCSS) scores, with minimum and maximum values of 6 and 30 respectively and higher scores correlated with higher satisfaction
Clinical Outcome Measure of Genetic Counseling Visit CompletionGenetic counseling visit completion was evaluated daily, up to 13.5 monthsMeasure difference in genetic counseling visit completion rate between study arms

Secondary

MeasureTime frameDescription
Patient Reported Outcome of Genetic Counseling-specific EmpowermentGOS survey administered within 7 days prior to and post-genetic counseling visitMeasure change in patient reported genetic counseling-specific empowerment pre and post-genetic counseling using the Genomic Outcome Scale (GOS) scores with minimum and maximum scores of 6 and 30 respectively and higher scores correlated with improved outcomes
Number of Participants That Made an Informed ChoiceMMIC survey administered within 7 days post-genetic counseling and genetic testing uptake during scheduled genetic counseling appointmentParticipants' ability to make an informed choice is assessed by the number of participants that made an informed choice using the Multi-dimensional Model of Informed Choice composite tool that includes understanding of relevant knowledge (1-8 items-higher scores indicate greater knowledge), attitudes toward testing (1-5 items-higher scores represent more positive attitudes), and whether the test decision is congruent with personal values (positive or negative about testing in relation to whether testing was accepted or declined).
Clinical Outcome Measure of Genetic Testing CompletionSample for testing provided within 45 days of visit without sample failureMeasure genetic test completion rate between study arms

Countries

United States

Participant flow

Recruitment details

Between 2022 and 2023, adult patients referred for cancer genetic counseling at two cancer genetics clinics housed in two safety-net hospitals in North Texas were recruited for the study. Patients had to meet the following inclusion criteria: be age 18 or older; speak English or Spanish; be uninsured or have Medicaid; have no prior cancer genetic counseling or testing; and have internet access, a valid email, and a working telephone number. Patients were excluded if they met exclusion criteria.

Pre-assignment details

Vulnerable populations and patients referred to genetic counseling for surgical planning were excluded from the study and were not assigned to a study arm.

Participants by arm

ArmCount
In-person Genetic Counseling
Patients referred for standard of cancer genetic counseling are seen in-person with a genetic counselor for service.
100
Telephone Genetic Counseling
Patients referred for standard of cancer genetic counseling are on the telephone with a genetic counselor for service. Telephone genetic counseling: genetic counseling service delivered audio-only
101
Total201

Baseline characteristics

CharacteristicIn-person Genetic CounselingTelephone Genetic CounselingTotal
Age, Categorical
<=18 years
0 Participants0 Participants0 Participants
Age, Categorical
>=65 years
2 Participants1 Participants3 Participants
Age, Categorical
Between 18 and 65 years
98 Participants100 Participants198 Participants
Cancer Diagnosis
No
65 Participants78 Participants143 Participants
Cancer Diagnosis
Yes
35 Participants23 Participants58 Participants
Preferred Language
English
47 Participants55 Participants102 Participants
Preferred Language
Spanish
53 Participants46 Participants99 Participants
Race/Ethnicity, Customized
American Indian or Alaska Native
0 Participants1 Participants1 Participants
Race/Ethnicity, Customized
Asian
1 Participants0 Participants1 Participants
Race/Ethnicity, Customized
Black or African American
13 Participants22 Participants35 Participants
Race/Ethnicity, Customized
Hispanic or Latino, NOS
33 Participants21 Participants54 Participants
Race/Ethnicity, Customized
White, Hispanic or Latino
42 Participants44 Participants86 Participants
Race/Ethnicity, Customized
White, Non-Hispanic or Latino
11 Participants13 Participants24 Participants
Region of Enrollment
United States
100 Participants101 Participants201 Participants
Sex: Female, Male
Female
89 Participants92 Participants181 Participants
Sex: Female, Male
Male
11 Participants9 Participants20 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 0
other
Total, other adverse events
0 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 0

Outcome results

Primary

Change in Knowledge Score

Measure change in knowledge of basic principles of cancer genetics and implications of genetic testing for personal healthcare and relatives pre- and post- genetic counseling using the Multi-dimensional Model of Informed Choice (MMIC) scale knowledge score, with minimum and maximum scores of 0 and 8 respectively, and higher scores correlated with better knowledge

Time frame: MMIC Survey administered within 7 days prior to and post-genetic counseling visit

Population: Population who completed genetic counseling and all study surveys

ArmMeasureValue (MEAN)Dispersion
In-person Genetic CounselingChange in Knowledge Score0.05 score on a scaleStandard Deviation 1.37
Telephone Genetic CounselingChange in Knowledge Score-0.08 score on a scaleStandard Deviation 1.51
Primary

Clinical Outcome Measure of Genetic Counseling Visit Completion

Measure difference in genetic counseling visit completion rate between study arms

Time frame: Genetic counseling visit completion was evaluated daily, up to 13.5 months

Population: Participants who completed the Pre-Genetic Counseling Survey and were scheduled for genetic counseling (in-person or via telephone) through the study

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
In-person Genetic CounselingClinical Outcome Measure of Genetic Counseling Visit Completion141 Participants
Telephone Genetic CounselingClinical Outcome Measure of Genetic Counseling Visit Completion131 Participants
Primary

Patient Reported Outcome of Patient Satisfaction

Measure patient-reported patient satisfaction with genetic counseling visit using the Genetic Counseling Satisfaction Scale (GCSS) scores, with minimum and maximum values of 6 and 30 respectively and higher scores correlated with higher satisfaction

Time frame: GCSS survey administered within 7 days post-genetic counseling visit

Population: Participants who completed genetic counseling and all study surveys

ArmMeasureValue (MEAN)Dispersion
In-person Genetic CounselingPatient Reported Outcome of Patient Satisfaction24.64 score on a scaleStandard Deviation 5.38
Telephone Genetic CounselingPatient Reported Outcome of Patient Satisfaction25.27 score on a scaleStandard Deviation 3.75
Secondary

Clinical Outcome Measure of Genetic Testing Completion

Measure genetic test completion rate between study arms

Time frame: Sample for testing provided within 45 days of visit without sample failure

Population: Sample failures/test cancellations amongst participants who elected genetic testing

ArmMeasureCategoryValue (COUNT_OF_PARTICIPANTS)
In-person Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionBlood sample; incomplete genetic test0 Participants
In-person Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionBlood sample; completed genetic test83 Participants
In-person Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionSaliva sample; completed genetic test3 Participants
In-person Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionSaliva sample; incomplete genetic test0 Participants
Telephone Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionSaliva sample; incomplete genetic test18 Participants
Telephone Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionBlood sample; incomplete genetic test3 Participants
Telephone Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionSaliva sample; completed genetic test40 Participants
Telephone Genetic CounselingClinical Outcome Measure of Genetic Testing CompletionBlood sample; completed genetic test20 Participants
Secondary

Number of Participants That Made an Informed Choice

Participants' ability to make an informed choice is assessed by the number of participants that made an informed choice using the Multi-dimensional Model of Informed Choice composite tool that includes understanding of relevant knowledge (1-8 items-higher scores indicate greater knowledge), attitudes toward testing (1-5 items-higher scores represent more positive attitudes), and whether the test decision is congruent with personal values (positive or negative about testing in relation to whether testing was accepted or declined).

Time frame: MMIC survey administered within 7 days post-genetic counseling and genetic testing uptake during scheduled genetic counseling appointment

Population: Participants who completed genetic counseling and all study surveys

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
In-person Genetic CounselingNumber of Participants That Made an Informed Choice39 Participants
Telephone Genetic CounselingNumber of Participants That Made an Informed Choice53 Participants
Secondary

Patient Reported Outcome of Genetic Counseling-specific Empowerment

Measure change in patient reported genetic counseling-specific empowerment pre and post-genetic counseling using the Genomic Outcome Scale (GOS) scores with minimum and maximum scores of 6 and 30 respectively and higher scores correlated with improved outcomes

Time frame: GOS survey administered within 7 days prior to and post-genetic counseling visit

Population: Participants who completed genetic counseling and all study surveys

ArmMeasureValue (MEAN)Dispersion
In-person Genetic CounselingPatient Reported Outcome of Genetic Counseling-specific Empowerment-0.21 score on a scaleStandard Deviation 5.34
Telephone Genetic CounselingPatient Reported Outcome of Genetic Counseling-specific Empowerment0.86 score on a scaleStandard Deviation 4.62

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026