Patient Satisfaction, Quality of Care
Conditions
Keywords
Day care surgery, Patient education, Discharge teaching, video-assisted patient education, Ambulatory surgery, Nursing care
Brief summary
this study is aimed to determine the effects of video-assisted discharge education of day surgery patients on the perception of quality of discharge Study Hypothesis include the following; H1: The day surgery patients who were exposed to the video-assisted discharge educational intervention will have higher perception on quality of discharge teaching, compared with those who were not exposed to the educational intervention. H2: The day surgery patients who were exposed to the video-assisted discharge educational intervention will have enhanced satisfaction with nursing care quality, compared with those who were not exposed to the educational intervention
Detailed description
The goal of patient education in Daycare surgery is to improve overall patient outcome and satisfaction. Comprehensive patient assessment, putting into consideration patient's needs and expected postoperative difficulties, will help nurses in understanding types of patient education strategies that can be used in order to promote better individualized quality discharge education which in turn leads to the best postoperative outcomes (Quemby& Stocker, 2014; Jaensson, Dahlberg & Nilsson, 2019). Although there are various studies showing the effects of video assisted patient education, there are only a few clinical studies concentrating on Day care Surgery patients and none in Turkey. Therefore, we will examine the effect of video-assisted teaching in relation to discharge planning, quality of nursing care and overall patient satisfaction in Day Care Surgery patients' group. The result of this study may guide for development of the educational strategies for Day Care Surgery patients. The study will be conducted in Jinepol Women's Health and IVF clinic in Turkey Jinepol. The study aims to recruit one hundred and seventy two (172) patients into the program. 86 participants will be selected in each group, using the simple random sampling method from December 2022- December 2023 Study tools: A descriptive data form, The Quality of Discharge Teaching Scale (QDTS) and Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ) will be used in data collection. The descriptive data form which will provide information about patients' gender, nationality, age, type of surgery, educational level and occupation will be made by the researcher. Ethical approval was obtained from Institutional Reviews Board (IRB) of Near East University Hospital. In addition, informed consent from the patients and organizational permission will be obtained. An institutional permission was obtained from the management of Jinepol Women's Health and IVF Clinic. Since Permission has already been granted by the authors of the Quality of Discharge Teaching Scale and the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ) to use the scales, no further permission will be required. Statistical Package of SocialSciences (SPSS) software version 20.0 will be used to analyze the collected data. Descriptive statistics (ie, means, standard deviations, and frequencies and percentages) will be used to calculate for all patient characteristics and response items. A chi-square test and independent T test will be used to determine the hypothesis either null or alternate at a significant level of p \< 0.05. Evaluation of The Quality of Discharge Teaching Scale (QDTS) are as follows; 10: Excellent 8 and 9 = very good 6 and 7 = good 5 = neutral 3 and 4 = fair 1 and 2 = poor 0 = none/not at all The Mean of content and delivery subscales scores will be calculated separately. Evaluation of the Patient Satisfaction with Nursing Care Quality Questionnaire (PSNCQQ) are as follow; 5 = Excellent 4 = very good 3 = good 2 = fair 1 = poor. The Mean and Standard deviation of items will be calculated
Interventions
BEHAVIORALvideo assisted discharge teaching
Patients will be educated using the video assisted discharge teaching. The educational content will be in English and will focus on the following topics: surgical process, medication use complication after surgery, pain management, wound care, nutrition, self-care after, surgery, home care after surgery and situations to refer to a physician.
Sponsors
Near East University, Turkey
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Subject)
Masking description
Allocation concealment will be blinded and performed in the order of recruitment using a computerized generated allocation method.
Intervention model description
Eligible participants will be randomized in a one- to-one intervention allocation to the intervention (n = 86) or usual hospital method (n=86) group at the time of consent.
Eligibility
Sex/Gender
FEMALE
Age
18 Years to 55 Years
Healthy volunteers
Yes
Inclusion criteria
* Female patients, who understand English, have had day care surgery.
Exclusion criteria
* Patients less than 18 years of age * Patients who do not understand or cannot read in English * Patients with complications * Patients who undergo surgery for oncological reasons * Patients whose hospital stay was longer than 24 hours.
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Effects of discharge education of day surgery patients on the perception of quality of discharge | up to 2 days after day surgery procedure | effects of video assisted discharge education of day surgery patients on the perception of quality of discharge teaching as measured using the Quality of Discharge Teaching Scale (QDTS) by Marianne Weiss (weiss, 2022). the scale measures perception of patients' quality of discharge teaching which has been provided by nurses during the preparation for discharge. it is a 0 - 10 scale (0 = none, 10= Excellent), with higher scores reflecting a greater amount of information recieved and higher quality of discharge teaching |
| Effects of discharge education of day surgery patients on Satisfaction with Nursing Care | up to 2 days after day surgery procedure | The Patient Satisfaction with Nursing Care Quality Questionnaire 2005 (PSNCQQ) will be used to assess satisfaction of nursing care after day surgery. A 5- point Likert scale ranging from 'excellent' (5) to 'poor' (1) is used in each item of the Scale. |
Countries
Turkey (Türkiye)
Outcome results
None listed