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Using Text Messages to Boost COVID-19 Vaccine Booking Rate

Using Text Messages to Boost COVID-19 Vaccination Appointment Booking and Vaccination Rates: A Randomised Controlled Field Trial.

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05993260
Enrollment
1825937
Registered
2023-08-15
Start date
2021-04-26
Completion date
2021-05-10
Last updated
2023-08-15

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

COVID-19, Vaccination Hesitancy

Brief summary

This study is a nationwide randomised controlled trial (RCT) to test the impact of behavioural science-informed text messages notifying patients of their eligibility for the COVID-19 vaccine on vaccination rates.

Interventions

BEHAVIORALBehavioural science-informed text messages

Behaviourally-informed content in vaccination eligibility reminder text messages

BEHAVIORALControl

Control vaccination eligibility reminder text message

Sponsors

Public Health England
CollaboratorOTHER_GOV
Department of Health and Social Care
CollaboratorUNKNOWN
NHS England
CollaboratorOTHER_GOV
The Behavioural Insights Team
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
DOUBLE (Subject, Caregiver)

Eligibility

Sex/Gender
ALL
Age
40 Years to 44 Years
Healthy volunteers
Yes

Inclusion criteria

* (i) satisfying the age criteria as defined above; * (ii) recorded in the National Immunisation Management System (NIMS); * (iii) with a valid mobile phone number; * (iv) who had not already received or been invited for the COVID-19 vaccine via NIMS at the time of the study.

Exclusion criteria

* Participants with invalid phone numbers

Design outcomes

Primary

MeasureTime frameDescription
Booking rate within 72 hours72 hoursThe proportion of first dose vaccination appointments booked through the NHS National Booking System within 72 hours (inclusive) of the text message being sent

Secondary

MeasureTime frameDescription
Vaccination rate within 14 days14 daysThe proportion of first dose vaccinations received within 14 days (inclusive) of the text message being sent

Countries

United Kingdom

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026