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MED-EL Remote Care Multi-Center Feasibility Study

MED-EL Remote Care Multi-Center Feasibility Study

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05973669
Enrollment
53
Registered
2023-08-03
Start date
2024-11-05
Completion date
2026-05-11
Last updated
2026-07-31

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Cochlear Implant, Cochlear Implant Recipients, Cochlear Implants, Hearing Disorders, Hearing Loss, Sensorineural

Keywords

cochlear implants, telehealth, remote care

Brief summary

MED-EL Remote Care is a way for MED-EL cochlear implant users to check their hearing and cochlear implant device from any location, without the need for a scheduled, in-person appointment with their audiologist. This study will assess the effectiveness, efficiencies, and useability of MED-EL Remote Care.

Detailed description

This prospective multicenter study will include MED-EL cochlear implant users from the US and Canada. This study will assess the effectiveness, efficiencies, and useability of MED-EL Remote Care.

Interventions

DEVICEMED-EL Remote Care

Remote cochlear implant support

Sponsors

Med-El Corporation
Lead SponsorINDUSTRY

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Eligibility

Sex/Gender
ALL
Healthy volunteers
Yes

Inclusion criteria

* Implanted with at least one MED-EL cochlear implant * ≥ 2 weeks since activation of the cochlear implant * Availability of existing aided Pediatric/AZ Bio (quiet and/or noise) and CNC word scores, or the ability to complete these at baseline * Utilizing a compatible audio processor in the SONNET or RONDO product lines * Ability to complete app-based hearing assessments * Commitment to comply with all study procedures for the duration of the study * Access to the internet via a smartphone that meets the following requirements: * Android or iOS operating systems * A smartphone supporting Bluetooth® 4.2 or higher * A minimum of 200 MB free storage space

Exclusion criteria

* Inability or unwillingness to perform the requirements of the clinical investigation * Unrealistic expectations regarding the possible benefits, risks, and limitations of remote cochlear implant care * Inability of the subject or caregiver to demonstrate basic skills for operating a smartphone, computer, or app-based tasks after training by the investigator

Design outcomes

Primary

MeasureTime frameDescription
Remote Care CompletionUp to 6 months post-trainingNumber and proportion of fully completed Remote Care visits.

Secondary

MeasureTime frameDescription
Patient time savingsUp to 6 months post-trainingAverage time estimates associated with attending an in-clinic appointment compared to Remote Care completion time.
Patient cost estimatesUp to 6 months post-trainingDescriptive summaries of patient-estimated costs associated with attending an in-clinic appointment.
Clinician time savingsUp to 6 months post-trainingAverage clinician-reported time estimates associated with in-clinic appointments compared to Remote Care completion time.
Patient Feedback SurveyUp to 6 months post-trainingSubject satisfaction measured using a custom questionnaire administered after each use of Remote Care. Each item is scored using a 5-point Likert scale with 1 always indicating a negative response and 5 a positive response. A total higher score indicates higher satisfaction.
Clinician Feedback SurveyMid-enrollment to enrollment completionClinician satisfaction measured using a custom questionnaire administered at mid-enrollment and at study completion. Each item is scored using a 5-point Likert scale with 1 always indicating a negative response and 5 a positive response. A total higher score indicates higher satisfaction.
Remote hearing assessmentsUp to 6 months post-trainingAverage remote hearing assessment results compared to standard aided test results obtained at baseline.

Countries

Canada, United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Aug 1, 2026