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A Chatbot Intervention for Reducing HPV Vaccine Hesitancy

A Chatbot Intervention for Reducing HPV Vaccine Hesitancy

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05959564
Enrollment
456
Registered
2023-07-25
Start date
2023-07-26
Completion date
2023-08-08
Last updated
2024-10-21

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anal Cancer, Cervical Cancer, Penile Cancer

Brief summary

The goal of this project is to test the efficacy of a chatbot intervention for reducing HPV vaccine hesitancy among African American parents. An online experiment will be conducted to test the effectiveness of the chatbot intervention with African American parents. Results of this project will inform future communication interventions for reducing vaccine hesitancy among African American parents.

Detailed description

The goal of this project is to test the efficacy of a chatbot intervention for reducing HPV vaccine hesitancy among African American parents. An online survey-experiment will be conducted. In the survey-experiment, participants will first answer questions related to their attitudes toward childhood vaccines and see a brief CDC message about HPV vaccine. Then they will be directed to interact with a chatbot designed to deliver personalized HPV vaccine messages (tailored to the participant's personality) or a similar chatbot with non-personalized messages. There will also be a control condition where participants will see the brief CDC message about HPV vaccine but will not interact with any chatbot. All participants will answer questions related to their attitudes toward HPV vaccination, intentions to vaccinate their children, as well as other message response measures.

Interventions

BEHAVIORALPersonalized Chatbot Intervention

In this intervention, participants will first see a standard CDC HPV vaccine message. After that they will be invited to interact with a chatbot designed to deliver additional HPV vaccine messages, which are tailored to their personalities.

BEHAVIORALNon-Personalized Chatbot Intervention

In this intervention, participants will first see a standard CDC HPV vaccine message. After that they will be invited to interact with a chatbot designed to deliver additional HPV vaccine messages, which are not tailored to their personalities.

BEHAVIORALNo Chatbot Control

In this intervention, participants will see a standard CDC HPV vaccine message only and will not interact with any chatbot.

Sponsors

University of Maryland, College Park
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* 18 years or older * Self-identify as Black or African American * Parents of children under 18 years old * Access to computer/laptop/mobile device and the Internet

Exclusion criteria

* Under 18 years * Does not self-identify as Black or African American * Not a parent of at least a child under 18 years old * No access to computer/laptop/mobile device or the Internet

Design outcomes

Primary

MeasureTime frameDescription
Attitudes Toward HPV Vaccinationbaseline posttest (test took approximately 5 minutes to complete)Participants' attitudes toward HPV vaccination were measured by seven questions such as The HPV vaccine is beneficial for adolescents. The responses were recorded on 1 (strongly disagree) to 5 (strongly agree) scales. Final score was the average of all 7 questions.
Intentions Toward HPV Vaccinationbaseline posttest (test took approximately 5 minutes to complete)Participants' intentions toward vaccinating their children against HPV were measured by three questions such as I am likely to get my child/children the HPV vaccine. Responses were indicated on 1 (strongly disagree) to 5 (strongly agree) scales. The final score was the average of the three questions.

Secondary

MeasureTime frameDescription
Ratings of the Chatbotbaseline posttest (test took approximately 5 minutes to complete)Ratings of the Chatbot were measured by nine questions such as How would you describe the HPV chatbot you just interacted with? - Engaging on 1 (strongly disagree) to 5 (strongly agree) scales. The final score was the average of the nine questions.

Countries

United States

Participant flow

Participants by arm

ArmCount
Personalized Chatbot Condition
After reading a standard CDC HPV vaccine message, participants interacted with a chatbot designed to deliver personalized HPV vaccine messages (i.e., tailored to their personalities). Personalized Chatbot Intervention: In this intervention, participants first saw a standard CDC HPV vaccine message. After that they were invited to interact with a chatbot designed to deliver additional HPV vaccine messages, which were tailored to their personalities.
152
Non-Personalized Chatbot Condition
After reading a standard CDC HPV vaccine message, participants interacted with a chatbot designed to deliver HPV vaccine messages, which were not tailored to their personalities. Non-Personalized Chatbot Intervention: In this intervention, participants first saw a standard CDC HPV vaccine message. After that they were invited to interact with a chatbot designed to deliver additional HPV vaccine messages, which were not tailored to their personalities.
154
No Chatbot Control Condition
Participants read a standard CDC HPV vaccine message without interacting with any chatbot that delivers additional messages. No Chatbot Control: In this intervention, participants saw a standard CDC HPV vaccine message only and did not interact with any chatbot.
150
Total456

Baseline characteristics

CharacteristicPersonalized Chatbot ConditionTotalNo Chatbot Control ConditionNon-Personalized Chatbot Condition
Age, Continuous41.16 years
STANDARD_DEVIATION 10.55
39.96 years
STANDARD_DEVIATION 10.32
40.98 years
STANDARD_DEVIATION 10.77
37.80 years
STANDARD_DEVIATION 9.33
Education
College graduate
70 Participants219 Participants81 Participants68 Participants
Education
High school graduate
14 Participants39 Participants13 Participants12 Participants
Education
Less than high school
1 Participants3 Participants1 Participants1 Participants
Education
Post-college
18 Participants61 Participants21 Participants22 Participants
Education
Some college
49 Participants131 Participants33 Participants49 Participants
Education
Some high school
0 Participants3 Participants1 Participants2 Participants
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Asian
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Black or African American
152 Participants456 Participants150 Participants154 Participants
Race (NIH/OMB)
More than one race
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants0 Participants0 Participants0 Participants
Race (NIH/OMB)
White
0 Participants0 Participants0 Participants0 Participants
Sex/Gender, Customized
Female
87 Participants251 Participants77 Participants87 Participants
Sex/Gender, Customized
Male
64 Participants200 Participants72 Participants64 Participants
Sex/Gender, Customized
Non-binary
1 Participants5 Participants1 Participants3 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
EG002
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 00 / 0
other
Total, other adverse events
0 / 00 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 00 / 0

Outcome results

Primary

Attitudes Toward HPV Vaccination

Participants' attitudes toward HPV vaccination were measured by seven questions such as The HPV vaccine is beneficial for adolescents. The responses were recorded on 1 (strongly disagree) to 5 (strongly agree) scales. Final score was the average of all 7 questions.

Time frame: baseline posttest (test took approximately 5 minutes to complete)

ArmMeasureValue (MEAN)Dispersion
Personalized Chatbot ConditionAttitudes Toward HPV Vaccination3.86 score on a scaleStandard Deviation 0.84
Non-Personalized Chatbot ConditionAttitudes Toward HPV Vaccination3.96 score on a scaleStandard Deviation 0.86
No Chatbot Control ConditionAttitudes Toward HPV Vaccination3.41 score on a scaleStandard Deviation 0.85
Primary

Intentions Toward HPV Vaccination

Participants' intentions toward vaccinating their children against HPV were measured by three questions such as I am likely to get my child/children the HPV vaccine. Responses were indicated on 1 (strongly disagree) to 5 (strongly agree) scales. The final score was the average of the three questions.

Time frame: baseline posttest (test took approximately 5 minutes to complete)

ArmMeasureValue (MEAN)Dispersion
Personalized Chatbot ConditionIntentions Toward HPV Vaccination3.87 score on a scaleStandard Deviation 1.17
Non-Personalized Chatbot ConditionIntentions Toward HPV Vaccination3.95 score on a scaleStandard Deviation 1.08
No Chatbot Control ConditionIntentions Toward HPV Vaccination3.56 score on a scaleStandard Deviation 1.18
Secondary

Ratings of the Chatbot

Ratings of the Chatbot were measured by nine questions such as How would you describe the HPV chatbot you just interacted with? - Engaging on 1 (strongly disagree) to 5 (strongly agree) scales. The final score was the average of the nine questions.

Time frame: baseline posttest (test took approximately 5 minutes to complete)

Population: participants in the no chatbot control condition were not asked to rate the chatbot.

ArmMeasureValue (MEAN)Dispersion
Personalized Chatbot ConditionRatings of the Chatbot4.10 score on a scaleStandard Deviation 0.79
Non-Personalized Chatbot ConditionRatings of the Chatbot4.16 score on a scaleStandard Deviation 0.7

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026