Family Engagement
Conditions
Brief summary
The objective of this study is to assess if the NGAGE real-time feedback tool improves family engagement in family members of people admitted to an acute cardiac care unit The investigators will randomize 88 family members of people hospitalized in the acute cardiac ward in a 1:1 manner to either the NGAGE intervention or usual care. Family members will be eligible if the expected unit stay of their loved one is \>48 hours and if they can communicate in English or French. A family member is considered anyone with a biological, emotional, or legal relationship with the patient whom the patient wishes to be involved in their care. The primary outcome of the study will be the FAMily Engagement (FAME) score at hospital discharge. Secondary outcomes will be family mental health (by HADS score) and family care satisfaction (by FS-ICU score).
Interventions
OTHERNGAGE tool
Will have access to the NGAGE tool to learn about engaging in care and to request engagement activities.
Sponsors
Lady Davis Institute
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Outcomes Assessor)
Eligibility
Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes
Inclusion criteria
* Family member of CV patient with expected stay \> 48 hours (as per treating team) * Aged of at least 18 years old * Ability to communicate in English or French * Willing to fill out the questionnaires as per the study
Exclusion criteria
* Expected stay of \< 48 hours * Inability to communicate in English or French
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Family Engagement (FAME) score | Within 48-hours of hospital discharge | An engagement score that measures the following domains: family presence, family needs, communication and education, decision making, and direct care. Family-centered care principles are also captured such as dignity and respect, information sharing, participation and collaboration. The score is continuous and ranges from 0 to 100, with higher scores indicating increased levels of care engagement. |
Secondary
| Measure | Time frame | Description |
|---|---|---|
| Mental health | Within 48-hours of hospital discharge | The Hospital Anxiety and Depression Scale (HADS) is a self-reported tool to measure anxiety and depression. Scores range from 0-14 with higher scores indicating increased levels of anxiety and depression. |
| Family satisfaction | Within 48-hours of hospital discharge | The Family Satisfaction in the Intensive Care Unit (FS-ICU) tool is used to assess the family satisfaction and experience with care in the ICU. Scores range from 0-100 with higher scores indicating increased family satisfaction. |
Countries
Canada
Outcome results
None listed