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Precision Feedback to Improve Health Care Quality

A Scalable Service to Improve Health Care Quality Through Precision Audit and Feedback: A Cluster-randomized Controlled Trial

Status
Active, not recruiting
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05923463
Enrollment
3500
Registered
2023-06-28
Start date
2024-05-06
Completion date
2025-06-30
Last updated
2025-02-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anesthesia Care Quality

Keywords

Audit and feedback, Anesthesiology, Learning health system

Brief summary

This cluster-randomized trial will assess the effectiveness of a precision feedback service on anesthesia provider performance. The precision feedback service enhances a standard audit and feedback (A&F) email with a brief message and visual display about high-value performance information. The control arm will receive a standard one size fits most A&F email that is currently sent to anesthesia providers each month. Hypothesis: Providers receiving precision feedback will increase a) care quality for improvable measures and b) email engagement (click-through and dashboard login rates) when compared with providers receiving standard A&F emails. The study investigators will assess unintended consequences in a mixed-methods process evaluation.

Interventions

BEHAVIORALprecision-enhanced feedback email messages

Providers receive customized messages prioritizing metrics in an optimal formatting.

BEHAVIORALstandard feedback email messages

Providers receive metrics in a common format.

Sponsors

National Library of Medicine (NLM)
CollaboratorNIH
University of Michigan
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

(assessed before interventional period): * Participation in the Multicenter Perioperative Outcomes Group (MPOG) provider feedback email program.

Exclusion criteria

(assessed after interventional period): * Ended participation in the MPOG provider feedback email program for any reason during the study period * Changed professional roles (e.g. transitioned from resident to attending) before the end of the intervention period * Changed institutions during the study period * Had no institution-selected quality measures in common between the pre-intervention and intervention period * Were not candidates to receive a precision feedback email for the majority of the trial.

Design outcomes

Primary

MeasureTime frameDescription
Measure success rate (M) for operative cases of anesthesia care providersUp to 1 yearThe primary outcome for the cluster-randomized controlled trial is the measure success rate (M) for operative cases of anesthesia care providers, where: M = sum of all operative case measurement successes / number of all operative case measurements The measures included in each provider's measure success rate will be all improvable process measures that meet the following inclusion criteria: 1. A provider's cases were included for the measure during both the 6-month pre-intervention period and during the 6-month intervention period. 2. Average performance for the measure is below 90% during the baseline period, based on the MPOG threshold for most process measures. 3. The measure was included in at least one provider feedback email during the intervention period. The investigators will exclude measures of clinical outcomes (also called inverse measures) in this study that are less within the control of providers.

Secondary

MeasureTime frameDescription
Average email click-through rate (CTR)Up to 6 monthsCTR = 100 x (number of recipient's emails with a clicked link) / (total number of emails)
Average dashboard login rate (L)Up to 1 yearL = 100 x (number of months with an email recipient's dashboard login event) / (total number of months)

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026