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Effect of Email Nudges on Plan Switching and Healthcare Utilization Among Unemployment Insurance Recipients

Effect of Email Nudges on Plan Switching and Healthcare Utilization Among Unemployment Insurance Recipients

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05891418
Enrollment
42470
Registered
2023-06-06
Start date
2021-06-25
Completion date
2021-12-31
Last updated
2023-06-06

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Health Behavior

Keywords

Affordable Care Act, randomized controlled trial, nudge, American Rescue Plan, unemployment insurance

Brief summary

In March 2021, President Biden signed into law the American Rescue Plan Act of 2021 (ARP), a landmark federal economic relief and stimulus package designed to provide support to Americans hit by the economic recession brought about by the COVID-19 global pandemic. The law provides increased federal premium tax credits (PTC), and ensures that consumers will pay no more than 8.5 percent of household income on health insurance premiums in 2021 and 2022, if enrolled through an Affordable Care Act marketplace like Covered California. The ARP also provides additional PTC and cost-sharing reduction (CSR) benefits to eligible marketplace enrollees who report receiving unemployment insurance benefits (UIB) for at least one week in 2021. Under the law, for 2021 only, Covered California consumers will have their household income level treated as if it were at 138.1 percent of the federal poverty level (FPL), regardless of their projected annual income, which will make them eligible for a Silver 94 plan, and which offers the greatest value on cost-sharing benefits. But in order to access those cost-sharing benefits, households must be in silver tier plans, but over 40,000 were not. This project's goal is to assess the effects of an informational email on plan switching into Cost Sharing Reduction Silver plans and downstream healthcare utilization. The project's research design is a randomized intervention among approximately 42,500 enrolled households with an email address in non-silver tier plans. The investigators randomly assigned to either two informational emails or to a no email control group. The investigators then collected administrative data to examine plan switching behavior and healthcare utilization among households in the study.

Interventions

BEHAVIORALTwo informational emails with plan information

Informational emails about the benefits of Cost-Sharing Reduction Silver plans.

BEHAVIORALStandard notice of eligibility determination

No extra outreach during intervention period.

Sponsors

Office of Evaluation Sciences
Lead SponsorFED

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
OTHER
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
0 Years to 74 Years
Healthy volunteers
Yes

Inclusion criteria

* Has email address, in a non-silver plan and reported unemployment insurance in 2021

Exclusion criteria

* In a silver plan, no email address

Design outcomes

Primary

MeasureTime frameDescription
Cost-Sharing Reduction Silver Enrollment1 monthPercent of households enrolled in a Cost-Sharing Reduction Silver Plan
Office Visit6 monthsPercent of households with an office visit
Prescription drug use6 monthsPercent of households with a prescription drug fill
Emergency room visit6 monthsPercent of households with an emergency room visit
Hospitalization6 monthsPercent of households with a hospitalization

Countries

United States

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 6, 2026