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A Communication Tool to Improve Communication in the ICU

A Randomized Clinical Trial of Scenario Planning for Older Adults With Serious Injury

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05780918
Enrollment
7600
Registered
2023-03-23
Start date
2023-07-01
Completion date
2026-12-31
Last updated
2026-05-14

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Communication, Serious Injury

Keywords

intensive care unit, trauma, patient decision making, surgical decision making, shared decision making, decision support techniques

Brief summary

The purpose of this study is to test the effectiveness of the Best Case/Worst Case-ICU communication tool on quality of communication, clinician moral distress, and ICU length of stay for older adults with serious traumatic injury. Investigators will follow an estimated 4500 patients aged 50 years and older who are in the ICU for 3 or more days and survey 1500 family members and up to 1600 clinicians from 8 sites nationwide.

Detailed description

This is a multisite, stepped-wedge, randomized clinical trial. At the start of the study, investigators will randomly assign each site to the time when the intervention team will train all trauma surgeons, trainees, and ICU clinicians to use the Best Case/Worst Case-ICU tool. Participants in the intervention group will receive care from a trauma team that routinely uses the Best Case/Worst Case-ICU communication tool. Participants in the control group will receive usual care. The study team will follow an estimated 4,500 patients with the highest post-injury mortality: aged 50 years and older with an ICU length of stay of 3 or more days. They will administer surveys to family members (quality of communication) and clinicians (moral distress) and obtain patient-level outcomes (ICU length of stay (LOS)), clinical data, and demographics from the Trauma Quality Improvement Program (TQIP) national registry. Objectives: * Aim 1: To test the effectiveness of the Best Case/Worst Case-ICU communication tool on improving the quality of communication in the trauma ICU. * Aim 2: To test the effectiveness of the Best Case/Worst Case-ICU communication tool on reducing clinician moral distress in the ICU. * Aim 3: To test the effectiveness of the Best Case/Worst Case-ICU communication tool on reducing ICU length of stay.

Interventions

OTHERBest Case/Worst Case-ICU Communication Tool

This intervention uses scenario planning and a daily report of the interplay between major events and prognosis to illustrate a range of long-term outcomes and treatment experiences. By using a graphic aid to illustrate "what we are hoping for," "what we are worried about," and the evolution of the patient's story over time, the tool aims to facilitate dialogue among older adult trauma patients, their families, and the trauma team. Because the tool delivers critical prognostic information over the longitudinal course of care, subsequent treatment decisions can be made within the context of the patient's overall health status. This information alerts patients and families to the life-limiting nature of serious injury and provides an entrée for them to consider how comfort-focused strategies might better align with patients' end-of-life goals. All clinicians will be trained to create, use, and/or reference the graphic aids with patients depending on their roles in the trauma ICU.

Sponsors

University of Wisconsin, Madison
Lead SponsorOTHER
National Institute on Aging (NIA)
CollaboratorNIH
University of Maryland, Baltimore
CollaboratorOTHER
University of California, Davis
CollaboratorOTHER
Harborview Injury Prevention and Research Center
CollaboratorOTHER
Lehigh Valley Health Network
CollaboratorOTHER
Grady Memorial Hospital
CollaboratorOTHER
Froedtert Hospital
CollaboratorOTHER
University of Alabama at Birmingham
CollaboratorOTHER
Rhode Island Hospital
CollaboratorOTHER
American College of Surgeons
CollaboratorOTHER
Coalition for National Trauma Research
CollaboratorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
CROSSOVER
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Intervention model description

Stepped wedge cluster randomized trial, sites randomized to start time. The intervention will be administered as a quality improvement activity because its primary purpose is to increase behaviors recommended by professional societies, e.g., timely communication with families and emotional support.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Patients Inclusion Criteria: * aged 50 and older * admitted to the ICU for 3 or more days after serious injury

Exclusion criteria

* none Family Members Inclusion Criteria: * aged 18 and older * patient's family member or informally designated "like family" or primary surrogate decision maker * speak English or Spanish

Design outcomes

Primary

MeasureTime frameDescription
Family-reported Quality of Communication (QOC) within 5-7 days of ICU admissionup to 10 days after patient admission, one-time survey for family membersFamily-reported quality of communication will be measured using the 20-item Quality of Communication (QOC) scale. The QOC is a validated self-report instrument. The average composite score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.

Secondary

MeasureTime frameDescription
Family-reported General Quality of Communication (QOC), within 5-7 days of ICU admissionup to 10 days after patient admission, one-time survey for family membersFamily-reported general quality of communication will be measured using the 6-item general communication subscale of the 20-item quality of communication (QOC) scale. The QOC is a validated self-report instrument. The average item score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.
Family-reported End-of-Life (EOL) Quality of Communication (QOC), within 5-7 days of ICU admissionup to 10 days after patient admission, one-time survey for family membersFamily-reported quality of end-of-life communication will be measured using 7-item end-of-life communication subscale of the 20-item Quality of Communication scale. The QOC is a validated self-report instrument. The average item score will be given with a possible range of 0-10. Higher scores indicate higher perceived quality of communication.
Family-reported proportion of Goal Concordant Care (GCC) at 5-7 days post ICU admissionup to 10 days after patient admission, one-time survey for family membersFamily-reported goal-concordant care will be assessed by 2 survey questions taken from the SUPPORT study. (Question 1 - Preferences for Care: If you had to make a choice at this time, would you prefer a course of treatment for your loved one that focuses on extending life as much as possible, even if it means having more pain and discomfort, or would you want a plan of care that focuses on relieving pain and discomfort as much as possible, even if that means not living as long? Question 2 - Current Receipt of Care Consistent With Preferences: Would you say that your loved one's current medical care is more focused on extending life as much as possible, even if it means having more pain and discomfort, or on relieving pain and discomfort as much as possible, even if that means not living as long?) If participant gives the same answer to both questions, this will be considered concordant. If the answers to the two questions are different, this will be considered discordant.
Clinician-reported Measure of Moral Distress for Healthcare Professionals (MMD-HP)3 months prior to each implementation wave and again 12 months laterAs a proximate measure of the intervention effect on ICU conflict, the investigators will use the Measure of Moral Distress for Health Care Professionals (MMD-HP) to measure center-level distress at the beginning and the end of the study. Frequency and level of distress of clinician experiences are each rated on a 0-4 scale where 0 is 'never' and 4 is 'very frequently' and 0 is 'none' and 4 is 'very distressing,' respectively. The total possible range of scores is 0-432 (the product of the frequency times the level of distress for 27 items) with higher scores indicating more moral distress.
Clinician-reported Emotional Exhaustion (EE) - Maslach Burnout Inventory (MBI)3 months prior to each implementation wave and again 12 months laterClinician emotional exhaustion will be measured with the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), a 22-item inventory scored on a 7 point Likert scale from 0-6 where 0 is 'never' and 6 is 'everyday'. The EE subscale includes 9 items for a total possible range of scores from 0-54, higher scores indicate increased emotional exhaustion.
Clinician-reported Depersonalization (DP) - Maslach Burnout Inventory (MBI)3 months prior to each implementation wave and again 12 months laterClinician depersonalization will be measured with the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), a 22-item inventory scored on a 7 point Likert scale from 0-6 where 0 is 'never' and 6 is 'everyday'. The DP subscale includes 5 items for a total possible range of scores from 0-30, higher scores indicate increased depersonalization.
Clinician-reported Personal Accomplishment (PA) - Maslach Burnout Inventory (MBI)3 months prior to each implementation wave and again 12 months laterClinician personal accomplishment will be measured with the Maslach Burnout Inventory - Human Services Survey (MBI-HSS), a 22-item inventory scored on a 7 point Likert scale from 0-6 where 0 is 'never' and 6 is 'everyday'. The PA subscale includes 8 items for a total possible range of scores from 0-48, higher scores indicate decreased personal accomplishment.
Patient ICU Length of Stay (LOS)during hospitalization, provided by TQIP at study completion (estimated up to 2 years)ICU LOS will be measured as the cumulative amount of time each study qualified patient spent in the ICU during the post-injury hospital admission. Each partial or full day is measured as one calendar day.
Patient Total Time on Ventilatorduring hospitalization, provided by TQIP at study completion (estimated up to 2 years)Patient total time on ventilator will be measured as the cumulative amount of time each study qualified patient spent on a ventilator during the post-injury hospital admission. Each partial or full day is measured as one calendar day.
Patient Time to In-hospital Deathduring hospitalization, provided by TQIP at study completion (estimated up to 2 years)Dichotomous variable (alive or deceased) at hospital discharge
Patient 6-month Mortality6 months after patient admission, provided by TQIP at study completion (estimated up to 2 years)The procedure for death ascertainment at 6 months after admission includes chart review, attempt to reach listed patient contacts, and internet search. Patients without documentation of death will be presumed alive. Dichotomous variable (presumed alive or confirmed deceased).
Patient Time to Withdrawal of Life Supporting Treatmentduring hospitalization, provided by TQIP at study completion (estimated up to 2 years)Withdrawal of life-supporting treatment will be measured as the cumulative amount of time between each study qualified patients' admission and withdrawal of life supporting treatment at the end of life. Each partial or full day is measured as one calendar day.

Countries

United States

Contacts

PRINCIPAL_INVESTIGATORMargaret L Schwarze, MD, MPP

University of Wisconsin, Madison

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: May 15, 2026