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Neonatal Intensive Care Unit Virtual Family-Centered Rounds

Virtual Family-Centered Rounds in the Neonatal Intensive Care Unit: a Cluster Randomized Controlled Trial

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05762835
Enrollment
514
Registered
2023-03-10
Start date
2023-03-13
Completion date
2024-07-13
Last updated
2025-08-17

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Neonatal Disease, Pediatric Disorder

Keywords

Pediatrics, Neonatal Intensive Care Units, Neonate, Clinical Trial, Telemedicine, Patient-Centered Care, Patient Reported Outcome Measures

Brief summary

The aim of this study is to evaluate the impact of virtual family-centered rounds in the neonatal intensive care unit on parental and neonatal outcomes.

Interventions

BEHAVIORALVirtual family-centered rounds (FCR)

Parents will be given the option to join FCR virtually or in-person; this intervention is changing the behavior of how providers deliver healthcare and how parents engage in their child's care. The NICU team members will use a computer with a speaker and pan-tilt-zoom camera, mounted on a stand with wheels to launch telehealth connections using the secure application called ExtendedCare. From within this telehealth connection, a NICU team member will send an electronic message (e.g. via text or email) to the subscribed parent(s) and wait for the parent to join the visit to establish a secure videoconference. The message to the parent includes a link that can be clicked to open a browser that allows the parent to join the telehealth visit. FCR will then proceed in usual fashion with the NICU team members and - if in attendance - parent(s).

Sponsors

University of California, Davis
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Healthy volunteers
No

Inclusion criteria

Enrolling family units (which consists of INFANTS and PARENTS \[SURVEYS\]): INFANT Inclusion * Infants aged less than 365 days who are admitted to the NICU * Have at least one adult parent or guardian with English proficiency INFANT Exclusion * Have restrictions placed by child protective services, including visitation restrictions or restricted access to patient information * Infants with a previous NICU admission (and enrollment) during the trial period PARENTS \[SURVEYS\] Inclusion * Parents/guardians of the eligible infants (described above) * Age 18 years and older PARENTS \[SURVEYS\] Exclusion * Age less than 18 years * Non-English speaking

Design outcomes

Primary

MeasureTime frameDescription
Parent FCR AttendanceLength of neonatal intensive care unit [NICU] stay (assessed up to 396 days)Obtained from FCR weekday observations. Defined at family unit level, accounting for possibility of multiple enrolled infants per family and variable eligible FCR encounters for each infant. We will compute the total number of possible weekday FCR encounters per family ('denominator') and the number of those for which at least 1 parent is present virtually or in-person ('numerator'). The outcome measure will be reported as a proportion (numerator/denominator). For example, if a family has 2 infants, 1 whose NICU hospitalization included 5 eligible FCR encounters and another whose NICU hospitalization includes 7 eligible FCR encounters, that family will be counted as having twelve eligible FCR encounters ('denominator'). If at least 1 parent is present for 4 of the first infant's encounters and 6 of the second infant's encounters, the family would be counted as having attended 10 ('numerator') of the 12 eligible FCR encounters. The proportion for that family unit is 0.83.

Secondary

MeasureTime frameDescription
Parent ExperienceDay 0 (post-NICU discharge)Unit of measure: mean score; Measure/Tool: Emergency Department CAHPS (Consumer Assessment of Healthcare Providers and Systems) (parent survey, 2 items measuring overall experience).
Family-Centered CareDay 0 (post-NICU discharge)Unit of measure: mean score; Measure/Tool: Family-Centered Care Experience (FACCE) (parent survey)
Parent ActivationDay 0 (post-NICU discharge)Unit of measure: mean score; Measure/Tool: Parent-Patient Activation Measure (P-PAM) (parent survey)
Parent Health-related Quality of LifeDay 0/30/60/90 (post-NICU discharge)Unit of measure: mean score. Measure/Tool: PedsQL Family Impact Module (parent survey)
NICU Length of StayDay 0 (post-NICU discharge)Unit of measure: days in NICU. Obtained from electronic health record.
Breastmilk FeedingDay 0/90 (post-NICU discharge)Dichotomous outcomes. Include (a) breastmilk feeding initiation, (b) any breastmilk feeding at the time of discharge from the NICU (and 90 days later), and (c) exclusive breastmilk feeding at the time of discharge from the NICU (and 90 days later). Breastmilk feeding includes consuming milk from the birth parent via any delivery method (e.g., bottle, feeding tube, breast). Any breastmilk feeding will be defined as the infant consuming any amount of milk from the birth parent, with or without the addition of formula or fortifier. Exclusive breastmilk feeding will be defined as 100% of base feeding type as milk from the birth parent, with or without a bovine or human fortifier. Obtained from electronic health record (0 days) and parent survey (90 days).
Postnatal Growth Failure (Dichotomous)Day 0 (post-NICU discharge)Measure/Tool: Sex-specific Fenton growth charts. This dichotomous outcome will define growth failure as a weight-for-gestational-age Z-score decline of more than 0.8 standard deviations (SD) from birth to discharge. Obtained from electronic health record.
Postnatal Growth Failure (Categorical)Day 0 (post-NICU discharge)Measure/Tool: Sex-specific Fenton growth charts. This categorical outcome will classify the degree of growth failure as none (no decline or a decline \</=0.8 SD), mild (\>0.8 and \</=1.2 SD), moderate (\>1.2 and \</=2 SD), or severe (\>2 SD). Obtained from electronic health record.

Other

MeasureTime frameDescription
Adverse Events and ErrorsDay 0 (post-NICU discharge)Include the rates of harmful errors, non-harmful errors, and overall errors (harmful errors plus non-harmful errors). Obtained via review of data from electronic health record, incident report system, and solicited reports. Two neonatologists, blinded to the study arm, will independently categorize each event as a harmful error (preventable adverse event), non-harmful error, non-preventable adverse event, or exclusion.
30-day RevisitDay 30 (post-NICU discharge)Defined as post-discharge revisits to any emergency department. Obtained from electronic health record and parent-reported survey.
30-day ReadmissionDay 30 (post-NICU discharge)Defined as post-discharge unplanned readmissions to any hospital. Obtained from electronic health record and parent-reported survey.
Temperature InstabilityDay 0 (post-NICU discharge)Dichotomous variable defined as any occurrence of a temperature below 36 degrees C during the NICU hospitalization. Obtained from electronic health record.
Central Line-associated Bloodstream InfectionDay 0 (post-NICU discharge)Dichotomous variable defined as any occurrence during the NICU hospitalization of a laboratory-confirmed bacterial or viral bloodstream infection that develops with a central line in place and is not related to an infection at another site. Obtained from electronic health record.
Central Line DaysDay 0 (post-NICU discharge)Number of days among the total number of NICU days that the infant has an umbilical catheter or one or more central lines in place. Obtained from electronic health record.
Antibiotic DaysDay 0 (post-NICU discharge)Number of days among the total number of NICU days that the infant receives intramuscular or intravascular antibacterial or antifungal agents. Obtained from electronic health record.
Neonatal Growth VelocityDay 0 (post-NICU discharge)Continuous variable. Measure/Tool: Sex-specific Fenton growth charts. Calculate change in Z-score divided by number of days in the NICU. Obtained from electronic health record.

Countries

United States

Participant flow

Pre-assignment details

Family units enrolled and randomized. At time of enrollment, the number of infants was known, but the number of parents was unknown (because at that time did not know if family units had 1 vs. 2 parents/guardians). Enrolled 486 families (514 infants).

Participants by arm

ArmCount
Intervention (Virtual Family-Centered Rounds [FCR])
Virtual FCR-arm parents/guardians (referred to as parents hereafter) will have the option use have the option to use telehealth for virtual rounds. Parents can participate in virtual FCR as much, or as little, as they choose. Parents also will have the option to attend FCR in person or to not attend FCR. Virtual family-centered rounds (FCR): Parents will be given the option to join FCR virtually or in-person; this intervention is changing the behavior of how providers deliver healthcare and how parents engage in their child's care. The NICU team members will use a computer with a speaker and pan-tilt-zoom camera, mounted on a stand with wheels to launch telehealth connections using the secure application called ExtendedCare. From within this telehealth connection, a NICU team member will send an electronic message (e.g. via text or email) to the subscribed parent(s) and wait for the parent to join the visit to establish a secure videoconference. The message to the parent includes a link that can be clicked to open a browser that allows the parent to join the telehealth visit. FCR will then proceed in usual fashion with the NICU team members and - if in attendance - parent(s).
772
Control (Usual Care)
Usual care-arm parents will receive usual care. Usual care-arm parents will have the option to attend FCR in person or to not attend FCR.
387
Total1,159

Baseline characteristics

CharacteristicTotalIntervention (Virtual Family-Centered Rounds [FCR])Control (Usual Care)
Age, Categorical
Participants
<=18 years
510 Participants342 Participants168 Participants
Age, Categorical
Participants
>=65 years
0 Participants0 Participants0 Participants
Age, Categorical
Participants
Between 18 and 65 years
649 Participants430 Participants219 Participants
Age, Continuous
Infants
0.01 years
STANDARD_DEVIATION 0.04
0.01 years
STANDARD_DEVIATION 0.05
0.01 years
STANDARD_DEVIATION 0.04
Age, Continuous
Parent 1
31.3 years
STANDARD_DEVIATION 5.8
31.1 years
STANDARD_DEVIATION 6
31.7 years
STANDARD_DEVIATION 5.6
Age, Continuous
Parent 2
33.8 years
STANDARD_DEVIATION 7.3
33.5 years
STANDARD_DEVIATION 7.3
34.3 years
STANDARD_DEVIATION 7.3
Race (NIH/OMB)
Infant
American Indian or Alaska Native
4 Participants3 Participants1 Participants
Race (NIH/OMB)
Infant
Asian
45 Participants27 Participants18 Participants
Race (NIH/OMB)
Infant
Black or African American
46 Participants36 Participants10 Participants
Race (NIH/OMB)
Infant
More than one race
0 Participants0 Participants0 Participants
Race (NIH/OMB)
Infant
Native Hawaiian or Other Pacific Islander
2 Participants0 Participants2 Participants
Race (NIH/OMB)
Infant
Unknown or Not Reported
214 Participants138 Participants76 Participants
Race (NIH/OMB)
Infant
White
199 Participants138 Participants61 Participants
Race (NIH/OMB)
Parent 1
American Indian or Alaska Native
13 Participants10 Participants3 Participants
Race (NIH/OMB)
Parent 1
Asian
44 Participants29 Participants15 Participants
Race (NIH/OMB)
Parent 1
Black or African American
34 Participants27 Participants7 Participants
Race (NIH/OMB)
Parent 1
More than one race
31 Participants22 Participants9 Participants
Race (NIH/OMB)
Parent 1
Native Hawaiian or Other Pacific Islander
8 Participants5 Participants3 Participants
Race (NIH/OMB)
Parent 1
Unknown or Not Reported
66 Participants46 Participants20 Participants
Race (NIH/OMB)
Parent 1
White
165 Participants103 Participants62 Participants
Race (NIH/OMB)
Parent 2
American Indian or Alaska Native
8 Participants4 Participants4 Participants
Race (NIH/OMB)
Parent 2
Asian
36 Participants24 Participants12 Participants
Race (NIH/OMB)
Parent 2
Black or African American
21 Participants14 Participants7 Participants
Race (NIH/OMB)
Parent 2
More than one race
24 Participants19 Participants5 Participants
Race (NIH/OMB)
Parent 2
Native Hawaiian or Other Pacific Islander
2 Participants2 Participants0 Participants
Race (NIH/OMB)
Parent 2
Unknown or Not Reported
52 Participants36 Participants16 Participants
Race (NIH/OMB)
Parent 2
White
145 Participants89 Participants56 Participants
Region of Enrollment
United States
1159 participants772 participants387 participants
Sex: Female, Male
Infant
Female
222 Participants154 Participants68 Participants
Sex: Female, Male
Infant
Male
288 Participants188 Participants100 Participants
Sex: Female, Male
Parent 1
Female
358 Participants240 Participants118 Participants
Sex: Female, Male
Parent 1
Male
3 Participants2 Participants1 Participants
Sex: Female, Male
Parent 2
Female
14 Participants11 Participants3 Participants
Sex: Female, Male
Parent 2
Male
274 Participants177 Participants97 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
13 / 3426 / 168
other
Total, other adverse events
0 / 3420 / 168
serious
Total, serious adverse events
0 / 3420 / 168

Outcome results

Primary

Parent FCR Attendance

Obtained from FCR weekday observations. Defined at family unit level, accounting for possibility of multiple enrolled infants per family and variable eligible FCR encounters for each infant. We will compute the total number of possible weekday FCR encounters per family ('denominator') and the number of those for which at least 1 parent is present virtually or in-person ('numerator'). The outcome measure will be reported as a proportion (numerator/denominator). For example, if a family has 2 infants, 1 whose NICU hospitalization included 5 eligible FCR encounters and another whose NICU hospitalization includes 7 eligible FCR encounters, that family will be counted as having twelve eligible FCR encounters ('denominator'). If at least 1 parent is present for 4 of the first infant's encounters and 6 of the second infant's encounters, the family would be counted as having attended 10 ('numerator') of the 12 eligible FCR encounters. The proportion for that family unit is 0.83.

Time frame: Length of neonatal intensive care unit [NICU] stay (assessed up to 396 days)

ArmMeasureValue (MEAN)
Intervention (Virtual Family-Centered Rounds [FCR])Parent FCR Attendance0.56 proportion of encounters
Control (Usual Care)Parent FCR Attendance0.12 proportion of encounters
Secondary

Breastmilk Feeding

Dichotomous outcomes. Include (a) breastmilk feeding initiation, (b) any breastmilk feeding at the time of discharge from the NICU (and 90 days later), and (c) exclusive breastmilk feeding at the time of discharge from the NICU (and 90 days later). Breastmilk feeding includes consuming milk from the birth parent via any delivery method (e.g., bottle, feeding tube, breast). Any breastmilk feeding will be defined as the infant consuming any amount of milk from the birth parent, with or without the addition of formula or fortifier. Exclusive breastmilk feeding will be defined as 100% of base feeding type as milk from the birth parent, with or without a bovine or human fortifier. Obtained from electronic health record (0 days) and parent survey (90 days).

Time frame: Day 0/90 (post-NICU discharge)

Secondary

Family-Centered Care

Unit of measure: mean score; Measure/Tool: Family-Centered Care Experience (FACCE) (parent survey)

Time frame: Day 0 (post-NICU discharge)

Secondary

NICU Length of Stay

Unit of measure: days in NICU. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Secondary

Parent Activation

Unit of measure: mean score; Measure/Tool: Parent-Patient Activation Measure (P-PAM) (parent survey)

Time frame: Day 0 (post-NICU discharge)

Secondary

Parent Experience

Unit of measure: mean score; Measure/Tool: Emergency Department CAHPS (Consumer Assessment of Healthcare Providers and Systems) (parent survey, 2 items measuring overall experience).

Time frame: Day 0 (post-NICU discharge)

Secondary

Parent Health-related Quality of Life

Unit of measure: mean score. Measure/Tool: PedsQL Family Impact Module (parent survey)

Time frame: Day 0/30/60/90 (post-NICU discharge)

Secondary

Postnatal Growth Failure (Categorical)

Measure/Tool: Sex-specific Fenton growth charts. This categorical outcome will classify the degree of growth failure as none (no decline or a decline \</=0.8 SD), mild (\>0.8 and \</=1.2 SD), moderate (\>1.2 and \</=2 SD), or severe (\>2 SD). Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Secondary

Postnatal Growth Failure (Dichotomous)

Measure/Tool: Sex-specific Fenton growth charts. This dichotomous outcome will define growth failure as a weight-for-gestational-age Z-score decline of more than 0.8 standard deviations (SD) from birth to discharge. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

30-day Readmission

Defined as post-discharge unplanned readmissions to any hospital. Obtained from electronic health record and parent-reported survey.

Time frame: Day 30 (post-NICU discharge)

Other Pre-specified

30-day Revisit

Defined as post-discharge revisits to any emergency department. Obtained from electronic health record and parent-reported survey.

Time frame: Day 30 (post-NICU discharge)

Other Pre-specified

Adverse Events and Errors

Include the rates of harmful errors, non-harmful errors, and overall errors (harmful errors plus non-harmful errors). Obtained via review of data from electronic health record, incident report system, and solicited reports. Two neonatologists, blinded to the study arm, will independently categorize each event as a harmful error (preventable adverse event), non-harmful error, non-preventable adverse event, or exclusion.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

Antibiotic Days

Number of days among the total number of NICU days that the infant receives intramuscular or intravascular antibacterial or antifungal agents. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

Central Line-associated Bloodstream Infection

Dichotomous variable defined as any occurrence during the NICU hospitalization of a laboratory-confirmed bacterial or viral bloodstream infection that develops with a central line in place and is not related to an infection at another site. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

Central Line Days

Number of days among the total number of NICU days that the infant has an umbilical catheter or one or more central lines in place. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

Neonatal Growth Velocity

Continuous variable. Measure/Tool: Sex-specific Fenton growth charts. Calculate change in Z-score divided by number of days in the NICU. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Other Pre-specified

Temperature Instability

Dichotomous variable defined as any occurrence of a temperature below 36 degrees C during the NICU hospitalization. Obtained from electronic health record.

Time frame: Day 0 (post-NICU discharge)

Source: ClinicalTrials.gov · Data processed: Feb 9, 2026