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Impact of Online Ordering on Low-Income Adults' Food Security in Online Food Pantry Settings

Impact of Online Ordering on Low-Income Adults' Food Security in Online Food Pantry Settings

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05752721
Enrollment
204
Registered
2023-03-03
Start date
2023-04-21
Completion date
2023-12-15
Last updated
2024-08-20

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Food Security

Brief summary

The primary objectives of this study are to determine whether the transition to online ordering at a choice-based food pantry network influences food security status among low-income adults and determining whether there are differences in impact by age group.

Interventions

BEHAVIORALTransition to Online Ordering

The intervention food pantry will transition to online ordering at least once.

Sponsors

National Institute on Aging (NIA)
CollaboratorNIH
NYU Langone Health
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
PREVENTION
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* aged 18 years or older * have visited a food pantry that either is or is not scheduled to transition to online ordering at least once * have capacity and willingness to provide consent * speaks English

Exclusion criteria

* aged less than 18 years * have not visited a food pantry that either is or is not scheduled to transition to online ordering at least once * does not speak English

Design outcomes

Primary

MeasureTime frameDescription
U.S. Household Food Security Survey Module: Six-Item Short Form ScoreBaseline6-item assessment of food security. The total score ranges from 0-6, where: 5-6 = very low food security; 2-4 = low food security; and 0-1 = high or marginal food security.

Secondary

MeasureTime frameDescription
Time to Obtain Food From Food Pantry Per VisitBaselineExpressed in minutes.
Composite Weekly Fruit & Vegetable Intake ScoreBaselineThe Behavioral Risk Factor Surveillance System's 2017 six-item fruit and vegetable screener, where values correspond to the number of times a participant consumed fruits and vegetables per week as a composite score. The total score ranges from 0 to infinity.
Center for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form ScoreBaseline4-item assessment of nutrition security. The four items within the measure are scored from 0 (if the participant selects Always) to 4 (if the participant selects Never). The total score is the average of the four item scores and ranges from 0-4; higher scores indicate greater nutrition security, and scores of 2 or below indicate low levels of nutrition security.

Countries

United States

Participant flow

Participants by arm

ArmCount
Food Pantry Scheduled to Transition to Online Ordering
Low-income adults who have visited the food pantry that is scheduled to transition to online ordering at least once. Participants will complete an in-person survey and a research assistant will record the food items they received in the relevant visit to the pantry. After the transition to online ordering at the intervention food pantry, participants will again complete the survey. Food selections for participants in the this arm will be accessible through the online ordering platform. Transition to Online Ordering: The intervention food pantry will transition to online ordering at least once.
77
Food Pantry NOT Scheduled to Transition to Online Ordering
Low-income adults who have visited the food pantry that is NOT scheduled to transition to online ordering at least once. Participants will complete an in-person survey and a research assistant will record the food items they received in the relevant visit to the pantry. After the transition to online ordering at the intervention food pantry, participants will again complete the survey. Participants in this arm will record their food selections and send them to the study team.
58
Total135

Withdrawals & dropouts

PeriodReasonFG000FG001
Overall StudyLost to Follow-up2220
Overall StudyWithdrawal by Subject1512

Baseline characteristics

CharacteristicTotalFood Pantry NOT Scheduled to Transition to Online OrderingFood Pantry Scheduled to Transition to Online Ordering
Age, Continuous59.1 years
STANDARD_DEVIATION 16.3
65.2 years
STANDARD_DEVIATION 17.2
52.9 years
STANDARD_DEVIATION 15.3
Ethnicity (NIH/OMB)
Hispanic or Latino
25 Participants12 Participants13 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
105 Participants44 Participants61 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
5 Participants2 Participants3 Participants
Race/Ethnicity, Customized
American Indian or Alaska Native
4 Participants1 Participants3 Participants
Race/Ethnicity, Customized
Asian
14 Participants6 Participants8 Participants
Race/Ethnicity, Customized
Black or African American
16 Participants7 Participants9 Participants
Race/Ethnicity, Customized
Middle Eastern or North African
2 Participants0 Participants2 Participants
Race/Ethnicity, Customized
More than one race
4 Participants1 Participants3 Participants
Race/Ethnicity, Customized
Native Hawaiian or Pacific Islander
1 Participants1 Participants0 Participants
Race/Ethnicity, Customized
Unknown or not reported
5 Participants2 Participants3 Participants
Race/Ethnicity, Customized
White
89 Participants40 Participants49 Participants
Region of Enrollment
United States
135 participants58 participants77 participants
Sex/Gender, Customized
Female
98 Participants35 Participants63 Participants
Sex/Gender, Customized
Male
32 Participants23 Participants9 Participants
Sex/Gender, Customized
Other Gender
2 Participants0 Participants2 Participants
Sex/Gender, Customized
Unknown or not reported
3 Participants0 Participants3 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 1140 / 90
other
Total, other adverse events
0 / 1140 / 90
serious
Total, serious adverse events
0 / 1140 / 90

Outcome results

Primary

U.S. Household Food Security Survey Module: Six-Item Short Form Score

6-item assessment of food security. The total score ranges from 0-6, where: 5-6 = very low food security; 2-4 = low food security; and 0-1 = high or marginal food security.

Time frame: Baseline

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingU.S. Household Food Security Survey Module: Six-Item Short Form Score3.6 score on a scaleStandard Deviation 2.2
Food Pantry NOT Scheduled to Transition to Online OrderingU.S. Household Food Security Survey Module: Six-Item Short Form Score2.7 score on a scaleStandard Deviation 2.3
Primary

U.S. Household Food Security Survey Module: Six-Item Short Form Score

6-item assessment of food security. The total score ranges from 0-6, where: 5-6 = very low food security; 2-4 = low food security; and 0-1 = high or marginal food security.

Time frame: Month 8

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingU.S. Household Food Security Survey Module: Six-Item Short Form Score2.9 score on a scaleStandard Deviation 2.3
Food Pantry NOT Scheduled to Transition to Online OrderingU.S. Household Food Security Survey Module: Six-Item Short Form Score2.0 score on a scaleStandard Deviation 2.2
Secondary

Center for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score

4-item assessment of nutrition security. The four items within the measure are scored from 0 (if the participant selects Always) to 4 (if the participant selects Never). The total score is the average of the four item scores and ranges from 0-4; higher scores indicate greater nutrition security, and scores of 2 or below indicate low levels of nutrition security.

Time frame: Month 8

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingCenter for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score2.9 score on a scaleStandard Deviation 2.3
Food Pantry NOT Scheduled to Transition to Online OrderingCenter for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score2.0 score on a scaleStandard Deviation 2.2
Secondary

Center for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score

4-item assessment of nutrition security. The four items within the measure are scored from 0 (if the participant selects Always) to 4 (if the participant selects Never). The total score is the average of the four item scores and ranges from 0-4; higher scores indicate greater nutrition security, and scores of 2 or below indicate low levels of nutrition security.

Time frame: Baseline

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingCenter for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score3.6 score on a scaleStandard Deviation 2.2
Food Pantry NOT Scheduled to Transition to Online OrderingCenter for Nutrition & Health Impact's Household Nutrition Security Survey Module: Four-Item Short Form Score2.7 score on a scaleStandard Deviation 2.3
Secondary

Composite Weekly Fruit & Vegetable Intake Score

The Behavioral Risk Factor Surveillance System's 2017 six-item fruit and vegetable screener, where values correspond to the number of times a participant consumed fruits and vegetables per week as a composite score. The total score ranges from 0 to infinity.

Time frame: Baseline

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingComposite Weekly Fruit & Vegetable Intake Score16.0 score on a scaleStandard Deviation 12.4
Food Pantry NOT Scheduled to Transition to Online OrderingComposite Weekly Fruit & Vegetable Intake Score18.1 score on a scaleStandard Deviation 18.3
Secondary

Composite Weekly Fruit & Vegetable Intake Score

The Behavioral Risk Factor Surveillance System's 2017 six-item fruit and vegetable screener, where values correspond to the number of times a participant consumed fruits and vegetables per week as a composite score. The total score ranges from 0 to infinity.

Time frame: Month 8

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingComposite Weekly Fruit & Vegetable Intake Score16.1 score on a scaleStandard Deviation 9.9
Food Pantry NOT Scheduled to Transition to Online OrderingComposite Weekly Fruit & Vegetable Intake Score16.4 score on a scaleStandard Deviation 7.6
Secondary

Time to Obtain Food From Food Pantry Per Visit

Expressed in minutes.

Time frame: Baseline

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingTime to Obtain Food From Food Pantry Per Visit5.1 minutesStandard Deviation 11.1
Food Pantry NOT Scheduled to Transition to Online OrderingTime to Obtain Food From Food Pantry Per Visit27.7 minutesStandard Deviation 28.2
Secondary

Time to Obtain Food From Food Pantry Per Visit

Expressed in minutes.

Time frame: Month 8

ArmMeasureValue (MEAN)Dispersion
Food Pantry Scheduled to Transition to Online OrderingTime to Obtain Food From Food Pantry Per Visit3.7 minutesStandard Deviation 4.3
Food Pantry NOT Scheduled to Transition to Online OrderingTime to Obtain Food From Food Pantry Per Visit29.4 minutesStandard Deviation 29

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026