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Healthcare Providers as Trusted Messengers to Increase Receipt of Tax Credits Among Low-income Families

Healthcare Providers as Trusted Messengers to Increase Receipt of Tax Credits Among Low-income Families

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05612685
Enrollment
21
Registered
2022-11-10
Start date
2023-01-01
Completion date
2025-05-31
Last updated
2025-09-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Child Development, Depression, Health Care Utilization, Physical Illness, Stress

Brief summary

The purpose of this study is to pilot test the feasibility and preliminary efficacy of healthcare provider referrals to a tax filing app within parent-child health programs to test whether such referrals can increase receipt of tax credits among low-income parents. The study will use a single-group, pre/post test design with a sample of parents who have a child under 6 years of age. Participants will be recruited from parental-child health programs and clinics in Los Angeles and will complete surveys at baseline, immediately after tax filing season, and six months after tax filing season to assess 1) frequency of tax filing after referral (Feasibility), and 2) pre/posttest changes to parent and child health (preliminary efficacy).

Detailed description

Aims: The purpose of this study is to pilot test the feasibility and preliminary efficacy of healthcare provider referrals to a tax filing app within parental-child health programs whether such referrals can increase receipt of tax credits among low-income parents. The study will use a single-group, pre/posttest design. The primary outcome is feasibility, defined as whether or not participants filed taxes after referral. Secondary outcomes are acceptability of the app and preliminary efficacy of the app on improved parent and child health. Specific aims are to: 1. assess frequency of tax filing among parents referred to a tax filing app (Primary outcome/Feasibility) 2. explore pre/posttest changes to parent and child health after referral (Secondary outcome/Preliminary efficacy). Design: This pilot study will use a single-group, pre/post-test design to assess the feasibility and preliminary efficacy of healthcare provider referrals to a tax filing app. Intervention: Referrals to a tax filing app Setting: The setting for this study is maternal/child health programs and clinics in Los Angeles. Sample: The target population is parents making less than $75,000 per year in income . Parents will be eligible to participate in the study if they are within the income threshold, have one or more children under six years of age, speak English or Spanish, have access to an internet-enabled device (smart phone or tablet), and have a valid tax filing ID (SSN or ITIN). Parents will be ineligible if they have already filed taxes during the study period or are experiencing an acute mental health crisis (e.g., suicidality). We focus on children under six years of age because this is a critical and sensitive developmental window when interventions have potential for outsized impact on child health. Procedures: Parents will be recruited during program visits/encounters early in tax season in 2023. Those that provide informed consent to participate in the study will complete a baseline survey and receive the assigned intervention (referral to a tax filing app) the same day or within the same week of their program visit. Parents will complete a follow-up survey to assess outcome measures after they receive tax refunds. A second follow-up survey will be sent 3-6 months later (depending on time of filing, and average time of receipt of tax credit this season) to assess medium-term outcomes. Outcomes. We will assess the following outcomes. The primary study outcome is feasibility; acceptability and preliminary health efficacy are secondary outcomes. Feasibility: Self-reported tax filing (items developed for this study) Preliminary efficacy: We will assess pre/posttest changes in the following health-related measures as indicators of preliminary efficacy: 1a) parent overall health rating (PROMIS® Scale v1.2 - Global Health \[Hays et al., 2009\]; Patient Health Questionnaire- 2 \[Kroenke et al., 2003); and 1b) child overall health and developing rating (PROMIS® Early Childhood Parent Report Global Health \[Forrest et al., 2014\]). Demographic and family health background information (see survey: age, gender, race/ethnicity, income, social determinants of health, health background, other tax filing characteristics) will be collected to identify characteristics of the sample. In future studies, we intend to study in greater depth the physical health outcomes that might be sensitive to this intervention with longer-term follow up.

Interventions

BEHAVIORALHealthcare provider referral to a tax filing app

Healthcare providers offer a referral to a tax filing app and briefly describe the potential benefits of tax credit receipt

Sponsors

University of California, Los Angeles
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
NONE

Eligibility

Sex/Gender
ALL
Age
18 Years to 99 Years
Healthy volunteers
Yes

Inclusion criteria

* Income \<$75,000 per year * One or more children under 6 years of age * Has a valid tax filing ID (SSN or ITIN) * Has access to an internet-enabled device

Exclusion criteria

* Experiencing an acute mental health crisis

Design outcomes

Primary

MeasureTime frameDescription
Rate of Tax Filing at 3 Months: Did You File Taxes This Year? YES/NO3 monthsSelf-reported tax filing status for the current year
Rate of Tax Filing at 9 Months: Did You File Taxes This Year? YES/NO9 monthsSelf-reported tax filing status for the current year

Secondary

MeasureTime frameDescription
Number of Parents With Positive Depression Score at BaselineBaselineNumber of parents with a depression score above the cutoff range (i.e., scores of 3 or greater) on the Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)
Number of Parents With Positive Depression Score at 9 Months9 monthsNumber of parents with a depression score above the cutoff range (i.e., scores of 3 or greater) on the Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)
Number of Children With Excellent or Very Good Responses Ratings on Child Development at 9 Months9 monthsNumber of children with ratings of Excellent or Very Good Responses on child development item in the PROMIS Early Childhood Parent Report Global Health 8a (How well is your child meeting developmental milestones? Response options of Excellent, Very Good, Good, Fair, or Poor)

Countries

United States

Participant flow

Participants by arm

ArmCount
Intervention
This arm will receive a healthcare provider referral to a tax filing app Healthcare provider referral to a tax filing app: Healthcare providers offer a referral to a tax filing app and briefly describe the potential benefits of tax credit receipt
18
Total18

Baseline characteristics

CharacteristicIntervention
Age, Categorical
<=18 years
0 Participants
Age, Categorical
>=65 years
0 Participants
Age, Categorical
Between 18 and 65 years
18 Participants
Age, Continuous32.7 years
STANDARD_DEVIATION 7.1
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants
Race (NIH/OMB)
Asian
0 Participants
Race (NIH/OMB)
Black or African American
3 Participants
Race (NIH/OMB)
More than one race
0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants
Race (NIH/OMB)
Unknown or Not Reported
13 Participants
Race (NIH/OMB)
White
2 Participants
Region of Enrollment
United States
18 participants
Sex: Female, Male
Female
13 Participants
Sex: Female, Male
Male
5 Participants

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
0 / 18
other
Total, other adverse events
0 / 18
serious
Total, serious adverse events
0 / 18

Outcome results

Primary

Rate of Tax Filing at 3 Months: Did You File Taxes This Year? YES/NO

Self-reported tax filing status for the current year

Time frame: 3 months

Population: Participants who completed the follow up survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionRate of Tax Filing at 3 Months: Did You File Taxes This Year? YES/NO8 Participants
Primary

Rate of Tax Filing at 9 Months: Did You File Taxes This Year? YES/NO

Self-reported tax filing status for the current year

Time frame: 9 months

Population: Individuals who completed the final follow up survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionRate of Tax Filing at 9 Months: Did You File Taxes This Year? YES/NO8 Participants
Secondary

Number of Children With Excellent or Very Good Responses Ratings on Child Development at 9 Months

Number of children with ratings of Excellent or Very Good Responses on child development item in the PROMIS Early Childhood Parent Report Global Health 8a (How well is your child meeting developmental milestones? Response options of Excellent, Very Good, Good, Fair, or Poor)

Time frame: 9 months

Population: Individuals who completed the follow-up survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionNumber of Children With Excellent or Very Good Responses Ratings on Child Development at 9 Months6 Participants
Secondary

Number of Parents With Positive Depression Score at 9 Months

Number of parents with a depression score above the cutoff range (i.e., scores of 3 or greater) on the Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)

Time frame: 9 months

Population: Individuals who completed the follow up survey

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionNumber of Parents With Positive Depression Score at 9 Months1 Participants
Secondary

Number of Parents With Positive Depression Score at Baseline

Number of parents with a depression score above the cutoff range (i.e., scores of 3 or greater) on the Patient Health Questionnaire- 2 (score range 0-6, higher scores indicate worse depression symptoms)

Time frame: Baseline

Population: Baseline characteristics

ArmMeasureValue (COUNT_OF_PARTICIPANTS)
InterventionNumber of Parents With Positive Depression Score at Baseline8 Participants

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026