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An Analysis in the Use of Telecommunication Platform

An Analysis of Changes in the Use of Telecommunication Platform in National Taiwan University Hospital During the Time of Global COVID-19 Pandemic

Status
Completed
Phases
Unknown
Study type
Observational
Source
ClinicalTrials.gov
Registry ID
NCT05597371
Enrollment
1000000
Registered
2022-10-28
Start date
2018-01-01
Completion date
2025-12-31
Last updated
2026-02-24

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

the Use of the Platform

Brief summary

The COVID-19 pandemic becomes a global challenge. Beneficial to being an island country and having appropriate policies, there were only few imported cases in Taiwan. However, many locally acquired cases came out in the mid of this May. The hospital policy about containing infection changed accordingly. A real-time communication platform for the health care workers was designed and embedded in the hospital information system of the emergency department in 2018. The functions included sending messages to certain staff, pop-up reminders, and tracking messages. This study aims to evaluate the use of the communication platform during the COVID pandemic.

Detailed description

The COVID-19 pandemic becomes a global challenge. Beneficial to being an island country and having appropriate policies, there were only few imported cases in Taiwan. However, many locally acquired cases came out in the mid of this May. The hospital policy about containing infection changed accordingly. A real-time communication platform for the health care workers was designed and embedded in the hospital information system of the emergency department in 2018. The functions included sending messages to certain staff, pop-up reminders, and tracking messages. This study aims to evaluate the use of the communication platform during the COVID pandemic.

Interventions

OTHERthe use of the platform

the use of the platform

Sponsors

National Taiwan University Hospital
Lead SponsorOTHER

Study design

Observational model
ECOLOGIC_OR_COMMUNITY
Time perspective
RETROSPECTIVE

Eligibility

Sex/Gender
ALL
Healthy volunteers
No

Inclusion criteria

healthcare workers with using the communication platform.

Exclusion criteria

healthcare workers without using the communication platform.

Design outcomes

Primary

MeasureTime frameDescription
the number of the use of the communication platform during the COVID pandemicfrom 2018 to 2022the number of the use was divided by the visits

Countries

Taiwan

Contacts

PRINCIPAL_INVESTIGATORWan-Ching Lien

National Taiwan University Hospital

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Feb 25, 2026