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Telehealth-delivered Peer Support to Improve Quality of Life Among Veterans With Multimorbidity

Telehealth-delivered Peer Support to Improve Quality of Life Among Veterans With Multimorbidity

Status
Active, not recruiting
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05560451
Acronym
VetASSIST
Enrollment
298
Registered
2022-09-29
Start date
2023-10-19
Completion date
2027-06-30
Last updated
2026-09-14

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Multimorbidity

Keywords

Peer health coaching, Health-related quality of life, Veterans, Multimorbidity, Self-management, Social support, Multiple chronic conditions, Telemedicine

Brief summary

The VetASSIST study is a randomized clinical trial testing whether receiving virtual health coaching from Veteran peers improves the physical and mental health-related quality of life of Veterans with multiple chronic health conditions and complex healthcare needs. VetASSIST will test the efficacy of an intervention that matches Veteran patients with multimorbidty with Veteran health coaches who will provide education, resources, guidance and support to help them manage their physical and mental health over the course of a year.

Detailed description

The study objective is to evaluate the effectiveness of a virtual, Veteran peer-led self-management support program (VetASSIST) to improve health related quality of life (HRQoL) for Veterans with multimorbidity compared to usual care. The investigators will conduct a type 1 hybrid effectiveness-implementation randomized controlled trial of the intervention among VA Puget Sound patients with multimorbidity. Trained peer health coaches will virtually meet one-on-one with patients to assist in daily self-management by providing information; identifying patients' values and preferences; helping them set goals in alignment with their values and preferences and problem-solve barriers to those goals; modeling skills for effective management; providing social support; linking them to clinical care and community resources; and addressing self-management barriers. Veterans with multimorbidity will be randomized to receive the peer health coaching intervention or usual care. Outcomes will be assessed remotely at baseline and 12 months. Specific aims are: 1) Test the effect of VetASSIST, compared to usual care, on the primary outcome of baseline to 12-month change in physical HRQoL, and secondary outcomes of mental HRQoL and health care utilization; 2a) Describe differences between VetASSIST and usual care on baseline to 12-month changes in intermediate outcomes reflecting the functions of peer support and intervention targets (self-efficacy, patient activation, health behaviors, social support, perceived access to care, patient-provider communication, and shared decision-making); 2b) Examine whether intermediate outcomes mediate intervention-associated differences in HRQoL; 3) Evaluate feasibility of translating VetASSIST into practice, including evaluation of per patient intervention costs and barriers and facilitators to implementation.

Interventions

BEHAVIORALPeer health coach intervention

Eligible participants will be randomly assigned to receive a telehealth delivered peer health coach intervention to promote health outcomes and behavior change among Veterans with multimorbidty.

Sponsors

VA Office of Research and Development
Lead SponsorFED

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Outcomes Assessor)

Masking description

Concealment will be used to prevent the study staff from obtaining information on the sequence of assignment. Because of the nature of the intervention, the investigators are unable to blind participants and staff to treatment assignment. Staff who complete outcomes assessment are masked to study assignment.

Intervention model description

Hybrid type 1 trial with 294 Veterans with multimorbidity. Participants will be randomized to one of two groups -- the control or intervention group -- in parallel for the duration of the study.

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
No

Inclusion criteria

* Veteran patient receiving primary care from VA Puget Sound * Complex multimorbidity (\>=3 chronic conditions in \>=3 body systems based on AHRQ Chronic Condition Index) * Meets \>=2 criterion from NICE multimorbidity guidelines: 1) have a chronic physical and mental health condition (via ICD-10 codes in Corporate Data Warehouse (CDW) and the CCI); 2) frailty (determined by the JEN Frailty Index available in VA data, confirmed via self-reported PRISMA-7 during the eligibility screening; 3) frequent emergency care (\>=1 VA emergency department visit in past year via CDW); 4) polypharmacy (\>=10 prescribed medications via CDW, or 5) significant treatment burden (score \>22 on the self-reported Multimorbidity Treatment Burden Questionnaire at study screening) * Inclusion criteria assessed via the phone screen includes frailty; treatment burden; and willingness to use a either a phone or an Internet-connected device with a web camera and an email address and/or ability to receive text messages to ensure receipt of VVC visit links * Agree to participate in the health coaching sessions and surveys if assigned to intervention group

Exclusion criteria

* Not fluent in English * Severe hearing loss * No phone access and/or missing phone number * Missing address * Diagnosis of dementia or severe cognitive impairment within last year * Diagnosis of end stage renal disease or on dialysis within last year * Receipt of palliative or hospice care in the past year * Receipt of nursing home care in past year (Stop codes: 650, 651,119,121) * Currently living in a nursing home, skilled nursing facility, rehabilitation facility, or long-term care facility * Behavior flags in EHR * Active treatment for non-melanoma skin cancer diagnosis * Diagnosis of substance use dependence/abuse disorder in last year (excluding tobacco) * Diagnosis of psychotic disorder in last year * Pregnant or planning to become pregnant in next 6 months * Score of \>8 (severe risk) on self-reported Alcohol Use Disorders Identification Test-Consumption (AUDIT-C) questions on eligibility screen

Design outcomes

Primary

MeasureTime frameDescription
Change in physical health related quality of life (HRQoL)Baseline to 12-months12 Item Short Form Health Survey (SF-12) Physical Component Summary: Summary scores for general health, physical functioning, role-physical, and bodily pain. Scaling scores will be assessed using published standardized scoring system procedures for the SF-12 found at: www.researchgate.net/publication/242636950\_SF-12\_How\_to\_Score\_the\_SF-12\_Physical\_and\_Mental\_Health\_Summary\_Scales

Secondary

MeasureTime frameDescription
Change in mental health quality of life (HRQoL)Baseline to 12-months12 Item Short Form Health Survey (SF-12) Mental Component Summary: Summary scores for vitality, mental health, social functioning, and role-emotional. Scaling scores will be assessed using published standardized scoring system procedures for the SF-12 found at: www.researchgate.net/publication/242636950\_SF-12\_How\_to\_Score\_the\_SF-12\_Physical\_and\_Mental\_Health\_Summary\_Scales
Health care utilizationBaseline to 12-monthsMeasured by VA clinical and administrative data and self-report responses (non-VA care), including primary care, specialty care, inpatient admissions, emergency department visits. A higher number of visits indicates greater utilization.

Countries

United States

Contacts

PRINCIPAL_INVESTIGATORKristen E. Gray, PhD MS BS

VA Puget Sound Health Care System Seattle Division, Seattle, WA

PRINCIPAL_INVESTIGATORKatherine D Hoerster, PhD MPH BA

VA Puget Sound Health Care System Seattle Division, Seattle, WA

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Sep 15, 2026