Available for Members Text Message, Checked Health Text Message, No Text Message
Conditions
Brief summary
Members of CVS/Aetna will receive one of two text messages or receive no text message at all. In the available for members condition, participants will receive a text message that says, Two common kidney tests have been made available for members. By taking them, you could stay ahead of any problems and keep enjoying life. Schedule a doctor visit today to ask about them. In the Checked Health condition, the message will say, Have you checked your kidney health recently? By taking two common kidney tests, members can stay ahead of any problems and keep enjoying life. Schedule a doctor visit today to ask about them. There will also be a group of members that do not receive a text message at all.
Detailed description
The investigators will examine the proportion of participants that book an appointment, proportion of new diagnoses for CKD, creatinine tests and/or albuminuria tests, proportion of participants that looked for more information after receiving the text message. The investigators will examine these metrics 6 months after all of the text messages have gone out \ 8,637. The investigators will examine difference in conditions between the metrics listed above in the DV section. The investigators will compare the two conditions to each other, as well as to the group who does not receive a text message. The investigators will conduct a series of chi square tests/logistic regressions to examine the differences.
Interventions
BEHAVIORALImpact of Nudges on CKD Testing
The investigators will examine the impact of different messages on different dimensions of testing for CKD
Sponsors
University of Pennsylvania
Study design
Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
TREATMENT
Masking
SINGLE (Subject)
Eligibility
Sex/Gender
ALL
Healthy volunteers
Yes
Inclusion criteria
* Participant must be a health insurance customer with the company we are working with. * All other eligibility criteria are determined by the company and not disclosed to us. They will pick a sample of customers for the study, with participants then being randomly assigned to treatments they qualify for.
Exclusion criteria
* NA
Design outcomes
Primary
| Measure | Time frame | Description |
|---|---|---|
| Proportion of appointments | The investigators will examine this 6 months after all of the text messages are sent out~8637 of them | The investigators will examine the proportion of appointments participants make between conditions |
| Proportion of new diagnoses for CKD, creatinine tests and/or albuminuria tests | The investigators will examine this 6 months after all of the text messages are sent out~8637 of them | — |
| Proportion of participants that looked for more information | The investigators will examine this 6 months after all of the text messages are sent out~8637 of them | Participants can request for more information upon receiving the text message |
Countries
United States
Outcome results
None listed