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COVID-19 Resource Offers Among Rent and Utility Assistance Applicants in St. Louis

Rapid Acceleration of Diagnostics Underserved Populations Supplement Rent Relief and COVID-19 in St. Louis: COVID-19 Resource Offers Among Rent and Utility Assistance Applicants in St. Louis

Status
Completed
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05451511
Enrollment
526
Registered
2022-07-11
Start date
2022-07-05
Completion date
2022-09-25
Last updated
2026-09-10

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Behavior and Behavior Mechanisms, Communication

Brief summary

The purpose of this study is to evaluate health messaging strategies that help individuals with a high degree of housing-related needs engage in COVID-19 vaccination and testing behaviors. Findings from this research can help other communities determine how best to integrate social needs and COVID-19 prevention services. Participants' contact information will be shared with us by 211 with the participants' previously given consent. The study team will send via text message a link to a survey that includes a screen where they will provide informed consent. Those who provide consent will be randomly assigned to receive one of two surveys. The order of the offers is what varies across the surveys. Participants will be asked, along with other survey items, if they have been vaccinated against COVID-19. If they have not, they will be asked if they are interested in receiving help to receive a vaccine. Participants will also be asked if they are interested in receiving an at-home COVID self-test. If they say yes to assistance with vaccination, a vaccine navigator will call and assist them. If they say yes to receiving a COVID test, the study team will ship them a test that has been procured from the City of St. Louis Mayor's office. One month later participants will be sent a follow-up survey that asks about their experiences either with testing or with vaccination if applicable.

Interventions

OTHERDoor-In-The-Face Technique

Sequential request strategies will be applied as an intervention. For the Door-In-The-Face Technique, participants first receive a large request they are unlikely to accept, followed by a smaller request that is the true behavior of interest.

Sequential request strategies will be applied as an intervention. For the Foot-In-The-Door Technique, participants are shown an easier first request that they are likely to accept, followed by a larger request that is not the behavior of interest.

Sponsors

Washington University School of Medicine
Lead SponsorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
HEALTH_SERVICES_RESEARCH
Masking
SINGLE (Subject)

Eligibility

Sex/Gender
ALL
Age
18 Years to No maximum
Healthy volunteers
Yes

Inclusion criteria

* Applicants for rent and utility assistance in St. Louis City or County * English language proficiency * Be willing to be contacted via text message or email * Resident of St. Louis City or County

Exclusion criteria

* N/A

Design outcomes

Primary

MeasureTime frameDescription
Proportion VaccinatedBaselineVia a mobile-optimized web-based survey, the investigators will ask individuals seeking rental/housing assistance if they are thinking about getting vaccinated and report the proportion "already vaccinated."
Sequential Request Strategy Effectiveness (Vaccination)BaselineTo compare differences in testing acceptance and vaccination responses by sequential request strategy, the investigators will identify which strategy is associated with greater testing and vaccination intentions. This will be shown by those who accepted an offer for assistance getting vaccinated.
Sequential Request Strategy Effectiveness (Testing)BaselineTo compare differences in testing acceptance and vaccination responses by sequential request strategy, the investigators will identify which strategy is associated with greater testing and vaccination intentions. This will be shown by those who accepted an offer for a test kit.

Countries

United States

Participant flow

Recruitment details

The sampling frame was 9,181 adults who completed an application for emergency rent or utility payment assistance between August 2020 and December 2021. In the application, they consented to share their contact information with a network of social service providers. Following stratified sampling, survey links were texted to 2,900 potential participants between July 5, 2022, and July 20, 2022.

Pre-assignment details

Sampling frame was stratified by ZIP code, 8 were selected. Removing duplicate names yielded 2,959 individuals. We randomized the order of individuals in each ZIP code, selected an initial batch of five hundred names with equal representation from across the 8 ZIP codes, and texted each a survey link. Repeated the process until exceeding 500 survey responses. 531 participants completed the pre-randomization survey; 526 were enrolled in the experiment.

Baseline characteristics

Characteristic
Age, Customized
Age
41 Years
STANDARD_DEVIATION 11
Race/Ethnicity, Customized
Race
Black or African American
196 Participants
Race/Ethnicity, Customized
Race
Missing
2 Participants
Race/Ethnicity, Customized
Race
Other
24 Participants
Race/Ethnicity, Customized
Race
White
35 Participants
Sex/Gender, Customized
Gender
Man
41 Participants
Sex/Gender, Customized
Gender
Missing
3 Participants
Sex/Gender, Customized
Gender
Other
11 Participants
Sex/Gender, Customized
Gender
Woman
424 Participants

Adverse events

Event typeEG000
affected / at risk
EG001
affected / at risk
deaths
Total, all-cause mortality
0 / 00 / 0
other
Total, other adverse events
0 / 00 / 0
serious
Total, serious adverse events
0 / 00 / 0

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Sep 11, 2026