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Virtual Communication in the Hospital: Impact on Patients and Surrogates

Communication in the Hospital: Impact on Patients With Alzheimer's Disease and Other Causes of Cognitive Impairments and Their Surrogate Decision Makers

Status
Withdrawn
Phases
Unknown
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05395039
Acronym
VCHIPS
Enrollment
0
Registered
2022-05-27
Start date
2027-03-31
Completion date
2027-03-31
Last updated
2026-04-22

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Anxiety, Communication, Depression, Distress, Emotional

Brief summary

This is a pilot study of scheduled video/audio conferences by clinical navigators on the experience of surrogate decision makers for hospitalized older adults with Alzheimer's disease (AD), delirium, and other causes of cognitive impairment. The purpose of this study is to learn more about the experiences of surrogate decision makers of hospitalized older adults when they cannot be physically present with the patient in the hospital. We will conduct a randomized pilot study of virtual visits to connect the surrogate decision makers of incapacitated, hospitalized older adults with AD, delirium, and related causes of cognitive impairment with the patient and clinicians.

Detailed description

As the COVID-19 pandemic exploded, hospitals across the globe completely excluded or severely limited family visitors. Thousands of patients have faced life-threatening illness or died without any loved ones at the bedside. Patients with AD were often unable to understand why their family members could not be present, leading to increased agitation. The calming presence that family often provide to hospitalized patients was missing. In addition to the tragedy for patients, family members were forced to address decisions about life-sustaining treatments without being able to see the patient or talk face to face with clinicians. As our knowledge of coronavirus transmission expanded, visitor restrictions have been relaxed in some cases but not eliminated. Urgent interventions are needed to mitigate the harm of these restrictions. While the future is uncertain, COVID-19 cases are rising across the country, suggesting that visitation will continue to be restricted. Additionally, our tertiary referral center often admits patients from across the state, limiting the ability of family members to be at the bedside. Harnessing virtual technologies has the potential to enhance surrogate/clinician communication and decision making during the pandemic and after. Telehealth has greatly expanded the abilities of patients to see clinicians remotely or for clinician to clinician consultation, but prior to COVID-19 there were few interventions aimed at the family members of hospitalized patients. We feel we are poised to rapidly move along the NIH research pathway given that we are studying our early implementation. At the conclusion of this pilot, we will then conduct an effectiveness trial, followed by an embedded, pragmatic clinical trial.

Interventions

OTHERVCHIPS

Participants in this group will have the opportunity to receive virtual visits with the patient during the hospital stay, led by a study nurse.

Sponsors

Indiana University
Lead SponsorOTHER
National Institute on Aging (NIA)
CollaboratorNIH
National Institutes of Health (NIH)
CollaboratorNIH
Indiana University Health
CollaboratorOTHER
Regenstrief Institute, Inc.
CollaboratorOTHER

Study design

Allocation
RANDOMIZED
Intervention model
PARALLEL
Primary purpose
SUPPORTIVE_CARE
Masking
NONE

Intervention model description

Intervention Group: VCHIPS Control Group: Usual care

Eligibility

Sex/Gender
ALL
Age
65 Years to No maximum
Healthy volunteers
No

Inclusion criteria

Patient: * 65 years or older * cognitive impairment due to ADRD, delirium, or other causes of cognitive impairment severe enough that they require a surrogate for all medical decisions * must have a surrogate decision maker based on a previously executed healthcare representative form or based on Indiana statute. Surrogate: * English-speaking * Surrogate does not plan to be at patient's bedside every day * surrogate is 18 or older

Exclusion criteria

Patient: * Less than 65 years old * Incarcerated individuals (e.g. prisoners) * Lack of cognitive impairment * Terminal wean/ actively dying Surrogate: * Less than 18 years old * Incarcerated individuals (e.g. prisoners) * non-English speaking * plans to be at patient's bedside every day * has a care contract or flagged for security risk * state-appointed guardians

Design outcomes

Primary

MeasureTime frameDescription
Measure change in ratings of communication quality among study participants using the FICS at baseline, 6-8 weeks after patient discharge, and 6 months after patient discharge6-8 weeks after discharge, 6 months after dischargeCommunication quality will be measured using the validated Family Inpatient Communication Survey (30 item scale)

Secondary

MeasureTime frameDescription
Measure change in participant depression among study participants using the PHQ-8 at baseline, 6-8 weeks after discharge, and 6 months after dischargeBaseline, 6-8 weeks after discharge, 6 months after dischargeDepression will be measured using the validated Patient Health Questionnaire (8 item)
Measure change in anxiety among study participants using the GAD-7 at baseline, 6-8 weeks after discharge, and 6 months after dischargeBaseline, 6-8 weeks after discharge, 6 months after dischargeAnxiety will be measured using the validated Generalized Anxiety Disorder-7
Measure change in the impact of events among study participants using the IES-R at 6-8 weeks after discharge and 6 months after discharge6-8 weeks after discharge, 6 months after dischargeImpact of Events will be measured using the validated Impact of Events Scale
Measure complicated grief for study participants of patients who died at 6 months after discharge6 months after deathComplicated grief will be measured using the validated Inventory of Complicated Grief
Measure change in participants' ratings of communication quality over time for the duration of the patient's hospital stayCommunication quality will be measured daily during the first week and twice a week thereafter for the duration of the hospital stay, up to 1 yearCommunication quality will be measured from participants responses to texted survey questions (ecological momentary assessment) written by the study team. Participants will respond on a 5 point Likert scale.

Countries

United States

Contacts

PRINCIPAL_INVESTIGATORAlexia M Torke, MD

Indiana University

Outcome results

None listed

Source: ClinicalTrials.gov · Data processed: Apr 23, 2026