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Toward Understanding Drivers of Patient Engagement With Digital Mental Health Interventions - Part I

A Pilot Study Aimed at Developing Automated Motivational Messaging for Patient Engagement With Digital Mental Health Interventions

Status
Completed
Phases
NA
Study type
Interventional
Source
ClinicalTrials.gov
Registry ID
NCT05360901
Enrollment
12
Registered
2022-05-04
Start date
2022-07-06
Completion date
2022-10-17
Last updated
2023-12-18

For informational purposes only — not medical advice. Sourced from public registries and may not reflect the latest updates. Terms

Conditions

Depression, Anxiety

Keywords

mHealth, Engagement, Depression, Anxiety

Brief summary

This pilot study is a precursor to a subsequent clinical trial that will test the impact of a set of automated motivational messages on patient engagement with a digital mental health intervention. The pilot study aims to systematically employ patient feedback to develop the automated motivational messages that will be used in the subsequent clinical trial.

Detailed description

This is an in situ user-centered design pilot study to generate feedback on the automated motivational messaging the investigators are developing. Participants will download a digital mental health intervention (IntelliCare) to use for three weeks. During this three-week period, participants will receive automated motivational messages on a randomized schedule. That is, each day they will be randomized to either receive an automated motivational message (60% likelihood) or not receive an automated motivational message (40% likelihood). On days when a participant receives a message, the participant will be prompted to complete a brief survey on their reaction to the message received. At the end of three weeks, participants will be asked to complete a qualitative interview to provide further feedback on messages under development. The primary outcome in this study is participant ratings from the brief surveys provided after automated motivational message delivery. We will also, however, look at participant feedback on messages under development in the qualitative interview as well as whether receiving a message makes users more likely to engage with the DMHI (IntelliCare) during the three hours following message delivery.

Interventions

BEHAVIORALIntelliCare with automated motivational messaging

Digital mental health intervention with automated motivational messaging

Sponsors

National Institute of Mental Health (NIMH)
CollaboratorNIH
Brigham and Women's Hospital
Lead SponsorOTHER

Study design

Allocation
NA
Intervention model
SINGLE_GROUP
Primary purpose
OTHER
Masking
NONE

Intervention model description

Single group, micro-randomized pilot trial design

Eligibility

Sex/Gender
ALL
Age
18 Years to 80 Years
Healthy volunteers
No

Inclusion criteria

* Age 18-80 * Patient Health Questionnaire-8 (PHQ-9) score≥10 and/or Generalized Anxiety Disorder-7 (GAD-7) Score≥8 indicating clinically significant depression or anxiety respectively * Owns a smartphone * Fluent in English * Individual has a Mass General Brigham primary care provider

Exclusion criteria

* Diagnosis of bipolar disorder, any psychotic disorder, or a current substance use disorder per patient's report or medical record. * Acute and/or unstable medical problem that may interfere with participation (e.g., scheduled for surgery in the next two months).

Design outcomes

Primary

MeasureTime frameDescription
Message Motivation Ratings24 hours from message deliveryMean Likert scale rating of how well participants felt each message motivated them to use the digital mental health intervention as rated within 24 hours of message delivery. The Likert scale will range from 1 (not at all motivating) to 10 (very motivating) with a score of 5 being neutral.

Secondary

MeasureTime frameDescription
Message Likability Ratings24 hours from message deliveryMean Likert scale rating of how much participants liked each message as rated within 24 hours of message delivery. The Likert scale will range from 1 (hated the message) to 10 (loved the message) with a score of 5 being neutral.
Engagement3 hours from message deliveryPercent of instances of message delivery that prompted user to launch the digital mental health intervention within 3 hours of delivery.

Countries

United States

Participant flow

Recruitment details

Participants were recruited via Massachusetts General Brigham Listservs and patient registries between June 2022 and September 2022. The first participant was enrolled on July 6, 2022 and the last participant was enrolled on September 22, 2022.

Participants by arm

ArmCount
IntelliCare With Automated Motivational Messaging
Digital mental health intervention with micro-randomized automated motivational messaging delivery IntelliCare with automated motivational messaging: Digital mental health intervention with automated motivational messaging
12
Total12

Baseline characteristics

CharacteristicIntelliCare With Automated Motivational Messaging
Age, Continuous38.17 years
STANDARD_DEVIATION 14.35
Ethnicity (NIH/OMB)
Hispanic or Latino
1 Participants
Ethnicity (NIH/OMB)
Not Hispanic or Latino
11 Participants
Ethnicity (NIH/OMB)
Unknown or Not Reported
0 Participants
Generalized Anxiety Disorder-7 (GAD-7)13.33 units on a scale
STANDARD_DEVIATION 3.6
Patient Health Questionnaire-8 (PHQ-8)11.08 units on a scale
STANDARD_DEVIATION 5.98
Race (NIH/OMB)
American Indian or Alaska Native
0 Participants
Race (NIH/OMB)
Asian
1 Participants
Race (NIH/OMB)
Black or African American
2 Participants
Race (NIH/OMB)
More than one race
0 Participants
Race (NIH/OMB)
Native Hawaiian or Other Pacific Islander
0 Participants
Race (NIH/OMB)
Unknown or Not Reported
0 Participants
Race (NIH/OMB)
White
9 Participants
Sex: Female, Male
Female
12 Participants
Sex: Female, Male
Male
0 Participants

Adverse events

Event typeEG000
affected / at risk
deaths
Total, all-cause mortality
0 / 12
other
Total, other adverse events
0 / 12
serious
Total, serious adverse events
0 / 12

Outcome results

Primary

Message Motivation Ratings

Mean Likert scale rating of how well participants felt each message motivated them to use the digital mental health intervention as rated within 24 hours of message delivery. The Likert scale will range from 1 (not at all motivating) to 10 (very motivating) with a score of 5 being neutral.

Time frame: 24 hours from message delivery

ArmMeasureValue (MEAN)Dispersion
IntelliCare With Automated Motivational MessagingMessage Motivation Ratings6.33 units on a scaleStandard Deviation 2.02
Secondary

Engagement

Percent of instances of message delivery that prompted user to launch the digital mental health intervention within 3 hours of delivery.

Time frame: 3 hours from message delivery

ArmMeasureValue (MEAN)Dispersion
IntelliCare With Automated Motivational MessagingEngagement23.84 percent of messages resulting in app useStandard Deviation 21.51
Secondary

Message Likability Ratings

Mean Likert scale rating of how much participants liked each message as rated within 24 hours of message delivery. The Likert scale will range from 1 (hated the message) to 10 (loved the message) with a score of 5 being neutral.

Time frame: 24 hours from message delivery

ArmMeasureValue (MEAN)Dispersion
IntelliCare With Automated Motivational MessagingMessage Likability Ratings6.35 units on a scaleStandard Deviation 1.95

Source: ClinicalTrials.gov · Data processed: Feb 4, 2026